Before You Call For Service - GE JGBP35 Owner's Manual And Installation Instructions

Before You Call For Service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Top burners do not light
or do not burn evenly
Burner flames very
large or yellow
Surface burners light
but oven does not
Florescent top light
does not work
44
Possible Causes
Plug on range is not completely
inserted in the electrical outlet.
Burner holes on the side or
around the top of the burner
may be clogged.
Improper burner assembly.
Improper air to gas ratio.
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
Fluorescent bulb is loose
or defective.
Switch operating the light
is broken.
What To Do
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Remove the burners (on models with standard twin
burners) or burner heads (on models with sealed
burners) or burner caps on spill-proof models, and clean
them with a sewing needle or twist-tie. Make sure you do
not enlarge the holes. On spill-proof models, check the
electrode area for burned-on food or grease.
• Make sure the drip pans are installed correctly.
See the Care and cleaning of the range section.
• If range is connected to LP gas, contact the person
who installed your range or made the conversion.
• To check the oven gas shut-off valve on standard
twin burner models, raise the cooktop and look
for the gas shut-off lever at the extreme right rear
corner. (Standing pilot models do not have a gas
shut-off valve on the regulator.) Follow the directions
in box A or B that match your regulator type.
Lever is shown closed. A
PULL TO OPEN.
Standard twin burner models
To check the oven gas shut-off valve on sealed burner
models, remove the storage drawer or warming
drawer (see the Care and cleaning of the range section)
and look for the gas shut-off lever at the back of the
range. Follow the directions in box A or B that match
your regulator type.
A
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
• Adjust or replace.
• Call for service.
Lever is shown closed. B
PULL TO OPEN.
Standard twin burner models
B
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models