Appendix C: Troubleshooting - TP-Link TL-WA830RE User Manual

Appendix C: Troubleshooting

1. How do I restore my Range Extender's configuration to its factory default settings?
With the Range Extender TL-WA830RE powered on, use a pin to press and hold the RESET
button on the rear panel for more than 8 seconds before releasing it.

Note:
Once the Range Extender is reset, the current configuration settings will be lost and you will
need to reconfigure it.
2. What can I do if I forget my password?
1) Restore the Range Extender's configuration to its factory default settings. If you don't
know how to do that, please refer to previous section T1;
2) Use the default user name and password: admin, admin;
3) Try to reconfigure your Range Extender by following the instructions of this UG.
3. What can I do if I cannot access the web-based configuration page?
1) Check to verify all the connections (either wireless or wired ones) are proper. If yes,
please proceed to the next step; otherwise, check the connections again.
2) Try to obtain an IP address and gateway; if succeed, open your web-browser, enter the
default domain
If you are unable to log in, please RESET the device, and then use the default IP address
to get into the web-based configuration page, reconfigure the device.
3) Feel free to contact our technical support, if the problem still persists.
4. How can I know that my wireless signal has been repeated and boosted by
TL-WA830RE?
An easy way is to compare the signal strength of your target wireless network (symbolized by
its SSID), with TL-WA830RE in operation vs. out of operation. Before comparison, you'd
better make sure your computer can obtain an IP address from your target wireless network
and thus access the Internet, either via TL-WA830RE or without.
TL-WA830RE 300Mbps Wireless N Range Extender User Guide
http://tplinkextender.net in the address field and get logged in.
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