Toshiba PORTEGE Z830 Satellite Z830 Maintenance Manual page 7

Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting ......................................................................................................... 2-6
2.2 Troubleshooting Flowchart ........................................................................................ 2-8
2.3 Power Supply Troubleshooting................................................................................ 2-13
2.3.1 Procedure 1 Power Status Check ............................................................................. 2-13
2.3.2 Procedure 2 Error Code Check ................................................................................ 2-15
2.3.3 Procedure 3 Connection Check ................................................................................ 2-20
2.3.4 Procedure 4 Charging Check ................................................................................... 2-21
2.3.5 Procedure 5 Replacement Check ............................................................................. 2-21
2.4 System Board Troubleshooting ................................................................................ 2-22
2.4.1 Procedure 1 Message Check .................................................................................... 2-23
2.4.2 Procedure 2 Debugging Port Check ......................................................................... 2-25
2.4.3 Procedure 3 Diagnostic Test Program Execution Check ......................................... 2-31
2.4.4 Procedure 4 Replacement Check ............................................................................. 2-31
2.5 USB FDD Troubleshooting ..................................................................................... 2-32
2.5.1 Procedure 1 FDD Head Cleaning Check ................................................................. 2-32
2.5.2 Procedure 2 Diagnostic Test Program Execution Check ......................................... 2-33
2.5.3 Procedure 3 Connector Check and Replacement Check .......................................... 2-34
2.6 mSATA SSD Troubleshooting ................................................................................ 2-36
2.6.1 Procedure 1 Partition Check (Not Used) ................................................................. 2-36
2.6.2 Procedure 2 Message Check .................................................................................... 2-37
2.6.3 Procedure 3 Format Check (Not Used) .................................................................... 2-38
2.6.4 Procedure 4 Diagnostic Test Program Execution Check ......................................... 2-39
2.6.5 Procedure 5 Connector Check and Replacement Check .......................................... 2-40
2.7 Keyboard Troubleshooting ...................................................................................... 2-41
2.7.1 Procedure 1 Diagnostic Test Program （and Windows）Execution Check ........... 2-41
2.7.2 Procedure 2 Connector Check and Replacement Check .......................................... 2-41
2.8 Touch pad Troubleshooting ..................................................................................... 2-43
2.8.1 Procedure 1 Diagnostic Test Program Execution Check ......................................... 2-43
2.8.2 Procedure 2 Connector Check and Replacement Check .......................................... 2-43
2.9 Display Troubleshooting .......................................................................................... 2-45
PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] vii