System Problem - Dell Venue 8 Pro User Manual

System problem

Problems
Tablet does not turn on
Tablet does not turn off
Tablet locks up
Tablet is not responding
or behaving unexpectedly
Tablet cannot boot into
Windows
Software or feature is not
working as expected
24
| Troubleshooting
Possible causes
The battery is
completely discharged.
Possible solutions
1 Charge the tablet for
at least 4 hours.
2 Press and hold the
Power button for 2
seconds.
Press and hold the Power
button for 10 seconds
to perform a hard shut
down.
Press and hold the Power
button for 10 seconds
to perform a hard shut
down.
1 Reboot the tablet.
See Turning Off Your
Tablet and Turning On
Your Tablet.
2 Refresh the tablet. See
Reset your tablet.
3 Contact Dell's support
service. See
dell.com/support.
Contact Dell's support
service. See
dell.com/support.
Software updates may
have been downloaded
in the background.
Restart your tablet by
swiping-in from the right
edge of the display to
access Charms and touch
Settings→ Power→
Restart to restart the tablet.