Touchscreen Problem; Network Problem - Dell Venue 8 Pro User Manual

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Touchscreen problem

Problems
Touchscreen responds
slowly or improperly

Network Problem

Problems
No wireless connection
Slow Internet
connections
Possible causes
• The screen is dirty.
• Protective cover
prevents the tablet
from recognizing
your inputs.
Possible causes
The signal strength is
not strong enough.
Possible solutions
• Moisten a soft,
lint-free cloth with
either water or a
display cleaner, and
wipe the surface of
the tablet until it is
clean. Do not allow
water from the cloth
to seep down to
the tablet ports or
buttons.
• Remove any
protective covers
from the touchscreen.
Possible solutions
1 Check if the wireless
radio is on. See
setting.
2 Try to get closer to the
wireless access point.
3 Reset the wireless
router if using a private
network; open the
browser to view the
landing page if using a
public network.
Move your tablet to a
different location for
better signal reception.
Troubleshooting
Wi-Fi
25
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