System Problem - Dell Venue Pro 11 -7130 User Manual

Battery drains quickly even
when the tablet is in Standby
mode

System problem

Problems
Tablet does not turn on
Tablet does not turn off
Tablet locks up
Tablet is not responding or
behaving unexpectedly
Software or feature is not
working as expected
Docking station not working as
expected
42
If the tablet is not in the range of a
network it can connect to, the tablet
continues to send out signals to locate
a base station and drains the battery.
Possible causes
The battery is completely
discharged.
• Driver failure
• Operating system failure
• Virus/Malware
• Temporarily turn off
the tablet.
• Move the tablet in
range of a network it
can connect to, or
temporarily turn off
the wireless
connection on your
tablet.
• Use your tablet in
airplane mode.
Possible solutions
1. Charge the tablet for at
least 4 hours.
2. Press and hold the Power
button for 4 seconds.
Press and hold the Power button
for 11 seconds to perform a hard
shut down.
1. Press and hold the power
button for 11 seconds to
perform a hard shut down.
2. Remove the power supply
and unplug / plug the
battery.
1. Shut down and restart your
tablet.
2. Refresh the tablet.
3. Contact Dell's support
service. Go to Dell support
or dell.com/ContactDell
Restart your tablet. Software
updates may have been
downloaded in the background.
Swipe from the right edge of the
display to access the Charms bar
and touch Settings→ Power→
Restart to restart the tablet.
Un-dock / Re-dock your tablet.
If the issue still continues, power
cycle your tablet on the dock.