Troubleshooting - Samsung DVD-1080P9 User Manual

Troubleshooting

Before requesting service (troubleshooting), please check the following.
Problem
No operation can be
performed with the
remote control.
Disc does not play.
The icon appears
on screen.
Disc Menu Doesn't
appear.
Play mode differs
from the Setup Menu
selection.
The change ratio
cannot be changed.
No audio.
The screen is
blocked.
Forgot password.
If you experience
other problems
The picture is noisy
or distorted.
No HDMI output
Abnormal HDMI
output screen.
HDMI output Jitter
• Check the batteries in the remote control. They may need replacing.
• Operate the remote control at a distance of no more than 20 feat.
• Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote control to the
reset it. Reinstall batteries and try to operate the remote control again.
• Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD.
• The features or action cannot be completed at this time because :
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of range.
• Check if the disc has menu.
• Some of the functions selected in the Setup Menu may not work properly if the
disc is not encoded with the corresponding function.
• The Screen Ratio is fi xed on your DVDs.
• Make sure you have selected the correct DIgital Output in the Audio Options Menu.
• Press the button (in front panel) for more than 5 seconds under no disc
inside. All setting will revert to factory settings.
• Press the button (in front panel) for more than 5 seconds under no disc
inside. All setings including the password will revert to the factory settings.
Don't use this unless absolutely necessary.
• Go to the contens and fi nd the section of the instruction book that contains the
explanations regarding the current problem, and follow the procedure once again.
• If the problem still cannot be solved, please contact your nearest authorized ser-
vice center.
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
• Check the Video output is HDMI enabled.
• Check the connection between the TV and the HDMI jack of DVD player.
• See if the TV supports this 480p/576p/720p/1080i/1080p DVD player.
• If snow noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
• Check your TV system setup correctly.
• The screen Jitter phenomenon may occur when frame rate is converted from 50Hz
to 60 Hz for 720p/1080i/1080p HDMI (High Defi nition Multimedia Interface) Output.
• Please refer to the user's manual of your TV.
Action Page
P3
P5
P27 ~ 33
P29 ~ 31
P28 ~ 29
P16
P32
P2
P13 ~ 14
P13 ~ 14
P29 ~ 31
English _35