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Before requesting service (troubleshooting), please check the following.
Problem
Action
Page
No operations
can be
•
Check the balleries
in the remote. May need replacing.
performed
with remote.
•
Operate the remote control at a distance
of no more than 20 feet.
•
Remove batteries and hold down one or more buttons for several
P4
minutes to drain the microprocessor
inside the remole to reset it.
Reinstall balteries and try remote again.
Disc does not play.
•
Ensure that the disc is installed with the label side facing up.
•
Check the region
number of the DVD.
P7
5.1 channel sound is not
•
5.1 channel
sound is reproduced
only when the following
conditions
being reproduced,
are met. :
1) The DVD player
is connecled
with the proper
amplifier
2) The disc is recorded
with 5.1 channel sound.
•
Check whether the disc being played
has the "Dolby
5.1 ch" mark on
P12
the oulside.
•
Check if your audio system is connected and working
properly.
•
In a SETUP Menu, is the Audio Output set to Bitstream?
The _
icon appears
on
•
The features or action cannot be completed
at this time because:
screen.
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g., angles).
P15
3. The feature
is not available
at the moment.
4. You've requested
a title or chaplet
number or search time that is
out of range.
Disc Menu doesn't appear.
•
Check if the disc has a Menu.
P29-30
Play mode differs from the
•
Some of the functions selected in the Setup Menu may not work
P29-34
Setup Menu selection,
properly
if the disc is not encoded
with the corresponding
function.
The screen ratio cannot be
•
The Screen Ratio is fixed on your
DVDs.
P34
changed.
No audio.
•
Make sure you have selected the correct Digital Output
in the Audio
Options
Menu.
P33
Forgot password
•
Press power on from a cold slart with no disc in the unit. Press the STOP
and PLAY buttons simultaneously on the front panel for three seconds. The
Selecl Menu Language display will appear. Select the desired language
button. Press the SETUPbutton on the remote control Io select the Parental
P32
Mode. The Parental Mode is now unlocked as indicaled on the display.
Presslhe DOWN
butlon to select Parenlal. Press ENTER and the Creale
Password display will appear. You can now sel your rating level and
change your password to a new number
If you experience
other
•
Go to the contents and find the section of the instruction
book that
problems,
contains
the explanations
regarding
the current problem,
and follow
the procedure
once again.
•
If the problem
still cannot
be solved, please contact your nearest
authorized
service centeE
35
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