Kodak 8406324 Extended User Manual page 108

Troubleshooting
Problem
Print quality
Ink cartridge
Paper jam
Error codes/messages
or other problems
you cannot resolve
102
• For best results, use paper with the COLORLOK Technology logo on the package.
• Make sure the paper is loaded correctly. See
• Clean the printhead:
– Press .
– Touch , then Maintenance.
– Touch Clean Printhead.
• Calibrate the printer:
– Press .
, then Maintenance.
– Touch
– Touch Calibrate Printer.
• For more information, go to
Printers) or www.kodak.com/go/esp3_2ssupport
the problem in the search field.
• Make sure KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or
refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into place.
• Open the access door and gently remove any paper from inside the printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper input tray.
For more information, go to
or www.kodak.com/go/esp3_2ssupport
search field.
• Go to www.kodak.com/go/esp3_2support
www.kodak.com/go/esp3_2ssupport
code or message.
If you need to contact Kodak (see www.kodak.com/go/contact), have the following
information available:
• Kodak Service Number (located inside the printer when you open the access door)
• Printer model number (located on the control panel)
• Computer model, operating system, and version of Home Center Software
• Exact wording of any error message(s) and the error code
www.kodak.com/go/aiosupport
Possible Solutions
Loading paper, page
www.kodak.com/go/esp3_2support
www.kodak.com/go/esp3_2support
(for ESP 3.2s Printers), then type jam in the
(for ESP 3.2 Printers) or
(for ESP 3.2s Printers), then type your error
43.
(for ESP 3.2
(for ESP 3.2s Printers), then type
(for ESP 3.2 Printers)