Guarantee And Support; Guarantee Restrictions; Troubleshooting - Philips QG3320 User Manual

Problem
The beard comb does
not stay attached to
the handle.
The appliance does
not work anymore.
The appliance does
not work when it
is connected to the
mains.
8 Unhook and remove the battery cover to expose the rechargeable
battery.
9 Cut the wires to separate the rechargeable battery from the
inner part.

Guarantee and support

If you need information or support, please visit
www.philips.com/support or read the separate
worldwide guarantee leaflet.

Guarantee restrictions

Cutting units are not covered by the terms of the international guarantee
because they are subject to wear.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer
Care Centre in your country.
Possible cause
You do not attach
the beard comb
correctly.
The guiding grooves
are dirty.
The comb is broken.
The rechargeable
battery is empty.
The appliance is not
designed to work
from the mains.
Solution
Slide the beard comb into the guiding grooves on
both sides of the handle until you hear a click.
Clean the appliance and the guiding grooves
thoroughly.
Go to your Philips dealer or contact a Philips service
centre to purchase a new comb.
Charge the appliance (see chapter 'Charging'). Make
sure you switch off the appliance before you charge it.
During charging, the charging light on the adapter lights
up continuously. If the charging light does not light
up, check whether there is a power failure or if the
wall socket is live. If there is no power failure and the
wall socket is live but the charging light still does not
light up, take the appliance to your dealer or a Philips
service centre.
Switch off the appliance and charge it for 10 hours
(see chapter 'Charging').
EnGlish
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