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ENGLISH
24
Problem
The shaver does not
shave as well as it used to.
The shaver does not
work when I press the
on/off button.
Removing the rechargeable shaver battery
Only remove the rechargeable battery when you discard the shaver.
Make sure the battery is completely empty when you remove it.
Be careful, the battery strips are sharp.
1
Remove the back panel of the shaver with a screwdriver.
2
Remove the rechargeable battery.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Guarantee restrictions
The shaving heads (cutters and shaving guards) are not covered by the
terms of the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Possible cause
The shaving heads are damaged or
worn.
Long hairs obstruct the shaving heads.
RQ1197CC, RQ1195CC,
RQ1185CC, RQ1180CC, RQ1175CC
only: The Jet Clean System has not
cleaned the shaver properly, because
the cleaning fluid in the cleaning
chamber is soiled or the cleaning fluid
level is too low.
The rechargeable battery is empty.
The travel lock is activated.
The shaving head holder is soiled or
damaged to such an extent that the
motor cannot run.
Solution
Replace the shaving head holder
(see chapter 'Replacement').
Clean the shaving heads by following
the steps of the extra-thorough
cleaning method (see chapter
'Cleaning and maintenance').
Clean the shaver thoroughly before
you continue shaving. If necessary,
clean and refill the cleaning
chamber (see chapter 'Cleaning and
maintenance').
Recharge the battery (see chapter
'Charging').
Press the on/off button for 3 seconds
to deactivate the travel lock.
Clean the shaving head holder or
replace it (see chapters 'Cleaning and
maintenance' and 'Replacement').
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