Understanding Display Messages - Dell B1265dfw User Manual

Understanding display messages

Messages appear on the control panel display to indicate the machine's status
or errors. Refer to the tables below to understand the messages' and their
meaning, and correct the problem, if necessary.
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
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Paper Jam-related messages
Message
Document jam The loaded original
document has
Remove jam
jammed in the
document feeder.
Paper Jam Paper has jammed in
the paper feed area.
in tray
Meaning Suggested solutions
Clear the jam (see
"Clearing original
document jams" on
page 84).
Clear the jam (see "In
tray" on page 87).
Message
Paper Jam Paper has jammed in
the manual feeder.
in Manual Feeder
Paper Jam Paper has jammed in
the inside machine.
inside machine
Paper Jam Paper has jammed in
the paper exit area.
in exit area
• Paper Jam Paper has jammed in
the duplex area.
bottom of duplex
• Paper Jam top of duplex
Meaning Suggested solutions
Clear the jam (see "In the
manual tray" on page
88).
Clear the jam (see "Inside
the machine" on page
89).
Clear the jam (see "In the
exit area" on page 90).
Clear the jam (see "In the
duplex unit area" on
page 91).
4. Troubleshooting
94