GE Monogram ZBD6400 Owner's Manual page 27

PROBLEM
Questions?
Dishwasher won't start
Use this
problem
solver
All cycle status
indicators flashing or
beeping every 30
seconds (on ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)
Motor starts but
water doesn't enter
dishwasher (flashing
CHINA CRYSTAL or
LIGHT WASH light)
(on models ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)
Program taking too
long or not advancing
properly
Water does not empty
out of dishwasher
(flashing RINSE
ONLY or SANI WASH
light) (on models
ZBD6400, ZBD6500,
ZBD6700, ZBD6900,
ZBD7000 and
ZBD7100)
Dishwasher continues
to drain indefinitely
Yellow color on dishes
and glassware
White film on glasses,
tea, and coffee stains
Brown spots or pitting
of stainless steel and
tarnishing of silver
Light goes out
POSSIBLE CAUSE
Door not properly closed • Press door until it clicks shut.
Door opened during cycle • Re-latch door. Wait a few minutes.
when water is hot
Child Lockout mode is
selected
Power supply not
connected
Door not properly closed • Press door until it clicks shut.
Dishwasher is paused
Water supply valve
turned off
Low inlet water
temperature
Outlet blocked
Faulty fill valve
Water has iron or other
mineral content
Hard water
Repeated use of SANI
Consistently low water
level in dishwasher
Electrolysis following
contact with other metals
Detergent thrown over the • Load detergent properly. See Using the
cutlery or saucepans
WHAT TO DO
Dishwasher will restart automatically.
• Press and hold desired button for two
seconds. See Child Lockout mode section
for models ZBD6400, ZBD6500, ZBD6700,
ZBD6900, ZBD7000 and ZBD7100.
• Check dishwasher is plugged in and switch
is on.
• To restart the wash cycle, press the
selected wash button.
• Open water supply valve.
• Run tap until water is hot prior to starting
dishwasher cycle.
• Allow time to heat water (up to one hour).
• Check inlet water temperature.
• Connect to hot water supply.
• Check garbage disposal and air gap for
blockage.
• Check outlet hose for kinks and sharp
bends.
• First, turn off water supply valve; then turn
off circuit breaker and call for service.
• A special filter in the water supply line
is the only way to correct this problem.
Contact a water softener company.
• Try progressively increasing the Rinse Aid
setting to 6. See the Rinse Agent section.
• Discontinue use of SANI option.
• Check operating water level is between
the MIN. and MAX. indicators on lower
spray arm support tower. See Care and
Cleaning section.
• Wash scratched or worn pieces by hand.
Polish silverware with a silver-plate cleaner.
Dishwasher section.
• Call for service.
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