Royal 583cx Instruction Manual

Royal 583cx Instruction Manual

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Table of Contents

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Contents
Before Starting ..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers ............................................................................................................................. 2
Plugging in and Putting in the Batteries .................................................................................................... 3
Installing the Paper Roll.................................................................................................................................... 5
Installing the Barcode Reader ..................................................................................................................... 6
Setting the Date And Time.............................................................................................................................. 7
Programming the Sales Tax ............................................................................................................................ 8
Programming Department Keys ................................................................................................................... 9
Opening and Closing the Customer Display ..........................................................................................10
Using the Mode Key Area ..............................................................................................................................12
Using the Keyboard .........................................................................................................................................13
Using the Cash Drawer ...................................................................................................................................14
Using the Accessory Drawer .........................................................................................................................15

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Table of Contents
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Summary of Contents for Royal 583cx

  • Page 1: Table Of Contents

    Contents 1 Welcome Before Starting ... 1 What is in the Box? ... 2 Important Phone Numbers ... 2 2 Getting Started Plugging in and Putting in the Batteries ... 3 Installing the Paper Roll... 5 Installing the Barcode Reader ... 6 Setting the Date And Time...
  • Page 2 Setting the Off Message ... 43 Setting the Mode Message... 44 Setting the Sales Message Start and Stop Times... 44 Setting the Idle Messages ... 45 Setting the Amount of Time Letters Appear in the Display... 46 Alpha 583cx User’s Guide...
  • Page 3 About X Readings ...74 About Z Readings ...74 About Management Reports...75 Running a Cash-In-Drawer Report...75 Running a Clerk Report...76 Running a Financial Report ...76 Financial Report Example ...77 Running an Hourly Report...79 Running PLU Reports...80 Alpha 583cx User’s Guide Contents...
  • Page 4 Exempting Tax On An Item... 98 Exempting Tax on the Entire Sale ... 98 Gallonage Sales Transaction ... 99 Minus Percentage Discount Sale... 99 Multiplication of a Department Unit Price...100 Multiplication Sale ...100 Multiplying By A Fraction...101 Alpha 583cx User’s Guide...
  • Page 5 Voiding a Plus Percentage Sale... 113 Voiding A Sale ... 113 A Calculating State Tax Table Codes ... 114 Calculating Your Tax... 114 Example Tax Chart... 118 The Worksheet ... 119 Programming the State Tax ... 120 Alpha 583cx User’s Guide Contents...
  • Page 6 Contents B GST/PST System for Canada...121 Canadian Tax Programming Example ...121 C Product Information ...124 Specifications and Safety ...124 Safety Notice...125 Limited Warranty...126 Description Tables ...127 Index ...130 Alpha 583cx User’s Guide...
  • Page 7: Welcome

    C HAPTER Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business. Before Starting Before you start using this manual to set up and customize your cash register, you should know the following.
  • Page 8: What Is In The Box

    What is in the Box? Look for and unwrap the following: • Cash Register • 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm). • The black Journal spindle in the packing material. • 4 standard AA (1.5 volt) batteries for the memory back-up system.
  • Page 9: Getting Started

    Make sure that you plug the cash register into the electrical outlet before you put in the batteries. Caution If you put the batteries in first, they can damage the cash register. Do not use this cash register outdoors in the rain or near any source of liquid. Alpha 583cx User’s Guide...
  • Page 10 • Replace the battery cover by sliding it back down into position. 6 Now you are ready to put the paper in the cash register and set the time and the date. See the next section for more information. Press here slide up Alpha 583cx User’s Guide...
  • Page 11: Installing The Paper Roll

    Make sure both sides are snapped down. • Press the Feed key until the paper catches and moves through the printer. 6 Do one of the following: Alpha 583cx User’s Guide Installing the Paper Roll Handle...
  • Page 12: Installing The Barcode Reader

    UPC symbols, instead of using the keyboard to type the PLU number. If you want to order the barcode reader, contact Royal. The barcode reader plugs into the port on the lower right side of the cash register.
  • Page 13: Setting The Date And Time

    1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 In the round Number keys area, press 2145 and then press the Qty/Date key. Alpha 583cx User’s Guide Setting the Date And Time...
  • Page 14: Programming The Sales Tax

    To program other tax rates, in Step 4, press the following: Table 1 Additional tax rate programming For this tax rate... 7.75% 5.5% 10.5% For more advanced tax rate programming, see Programming Complex Tax Rates on page 66. Press these keys... 7750 5500 10500 Alpha 583cx User’s Guide...
  • Page 15: Programming Department Keys

    2 Using the round Number keys, press 0 and press the Dept 2 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. For more information about programming department keys, see Programming Department Keys on page 34. Alpha 583cx User’s Guide Programming Department Keys...
  • Page 16: Getting To Know The Cash Register

    1 To open the rear customer display, pull up and rotate to view from any direction. 2 To close, turn the display to face the rear of the machine and press down. The following codes can appear in the display: Alpha 583cx User’s Guide...
  • Page 17 When ringing up sales, the department number or PLU number can also appear. If a description or name has been programmed, this description also appears. Alpha 583cx User’s Guide Opening and Closing the Customer Display Appears when... the -%/RA key registers a percent discount amount. Also appears in the Customer Display.
  • Page 18: Using The Mode Key Area

    This is useful for mid day reports. Use the key marked Z. Lets you read all transaction totals and clears all transaction totals to zero, except the end of day, or close of day, totals. Use the key marked Z. Alpha 583cx User’s Guide...
  • Page 19: Using The Keyboard

    Setting Up Your Cash Register - the Basics on page 16 and Setting Up Your Cash Register - Advanced on page 33. Alpha 583cx User’s Guide Round number keys Department keys and letters for programming...
  • Page 20: Using The Cash Drawer

    2 When you are done, push the cash drawer closed. To lock and unlock the cash drawer using the key 1 Using the small key labeled 515, put the key in the lock in the front of the cash drawer. Alpha 583cx User’s Guide...
  • Page 21: Using The Accessory Drawer

    Because anyone can open the drawer, it is not a good idea to put checks or charge slips in it. You should put those in the cash drawer, under the coin drawer. Make sure that you never put anything valuable in the Accessory drawer. Alpha 583cx User’s Guide Using the Accessory Drawer...
  • Page 22: Setting Up Your Cash Register - The Basics

    • Setting clerk and manager passwords • Clearing error codes Using the Displays Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing. Alpha 583cx User’s Guide...
  • Page 23: The Clerk Display

    / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 583cx User’s Guide Setting Alphanumeric Descriptions...
  • Page 24: Alphanumeric Code Chart

    Other characters are also available. Use the tables in this section to help you find the ones you need. Use this table for lower case letters and numbers. Table 4 Letters and numbers Character Wide Character Code Number Space Code Character Number Numbers Alpha 583cx User’s Guide...
  • Page 25 Use this table for punctuation and foreign characters. Table 5 Special Characters and Punctuation Character Alpha 583cx User’s Guide Code Number ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Setting Alphanumeric Descriptions Code Character Number &...
  • Page 26: Using Single Width Characters

    Using Double Wide Characters For extra emphasis, you can program double wide characters for a specific character or a line of characters. Normal Size 12 Characters 12 Characters 24 Characters 5 Lines (24 characters each) Double Wide Alpha 583cx User’s Guide...
  • Page 27: Programming A Store Logo Or A Commercial Message

    Line 4 Line 5 Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. Alpha 583cx User’s Guide Setting Alphanumeric Descriptions 6 characters 6 characters 12 characters 5 lines, 12 characters each...
  • Page 28: Before Programming Logo Or Message

    E A S T M A I N 7 A M T H E 999-555-1212 OPEN 7AM TO 6PM C O F F E E S T R E E T 6 P M W O R L D Alpha 583cx User’s Guide...
  • Page 29 • Press the Return key. Logo line 5 appears on the display. • Enter the 5th line of the logo, up to 24 characters and then press the Check key. 8 When you are done, turn the Mode key to Off. Alpha 583cx User’s Guide Setting Alphanumeric Descriptions...
  • Page 30: Setting The Commercial Message In The Footer

    • Using the round Number keys area, press 73. • Press the Return key. Footer line 3 appears on the display. • Enter the 3rd line of the logo, up to 24 characters and then press the Check key. Alpha 583cx User’s Guide...
  • Page 31: Setting Clerk Numbers And Names

    See Printing the Quick Start Program Confirmation Report on page 29. Note If you make a mistake while you are programming the Clerk Numbers, press the Clear key and begin again with Step 3. Alpha 583cx User’s Guide Setting Clerk Numbers and Names...
  • Page 32 1 Put the PRG key in the Mode key slot and turn it to either the REG1 or REG2 position. 2 Using the round Number keys, press 1, then press the Clerk key. Press 234 and then press the Check key. Alpha 583cx User’s Guide...
  • Page 33: Using The Clerk System

    Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1234 and then press the +%/PO key. Alpha 583cx User’s Guide Setting the Machine Number...
  • Page 34: Setting X And Manager Passwords

    3 Using the round Number keys, press 1313 and press the Non Tax key. To use manager passwords Example 10: Go to the X mode, using the Manager Password 1212 1 Put the PRG key in the Mode key slot and turn it to the X position. Alpha 583cx User’s Guide...
  • Page 35: Printing The Quick Start Program Confirmation Report

    3 After the Program Confirmation Report prints, press the Feed key to advance the complete report out of the cash register. See the next page for an example of this report. Alpha 583cx User’s Guide Printing the Quick Start Program Confirmation Report...
  • Page 36: Before Going To Register Mode

    Other options are covered in the chapter called Setting Up Your Cash Register - Advanced, starting on page 33. We also provide examples to help you learn how to use your cash register. For information about the examples, see Examples on page 90. Alpha 583cx User’s Guide...
  • Page 37: Error Codes

    To erase an entry after you press a key that printed the entry on the tape, use the Void key to correct the error. If the cash register makes a loud error beep, press the Clear key to stop it. Alpha 583cx User’s Guide Means this... The cash register makes a short beep each time a key is pressed.
  • Page 38 If you did a Half System Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 89. Alpha 583cx User’s Guide...
  • Page 39: Setting Up Your Cash Register - Advanced

    When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 70. Note While you are programming, the letter P often appears in the display. Alpha 583cx User’s Guide...
  • Page 40: Programming Department Keys

    Password, go to the next step. 3 Press the following, in this order: Press this... 0 or 1 0 or 1 0 to 6 To specify this... See this page... Standard or gallonage Multiple or single items HDLO Alpha 583cx User’s Guide...
  • Page 41 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. Alpha 583cx User’s Guide To specify this... Tax status...
  • Page 42: Setting Standard And Gallonage Mode

    You can specify the most number of digits that can be rung up in an entry. This feature helps to prevent against large over-rings. If too many digits Means this... Standard Mode Gallonage Mode Means this... Multiple Item Sale Single Item Sale Alpha 583cx User’s Guide...
  • Page 43: Programming Tax Status

    You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3 or 4) to a department key. Table 10 Tax status settings This tax status number... Alpha 583cx User’s Guide Programming Department Keys From this... to this... $ .01 $ 99,999.99 (Standard setting)
  • Page 44: Programming Department Preset Price

    Taxable by TAX 1, TAX 2 and TAX 4 Rates Taxable by TAX 1, TAX 3 and TAX 4 Rates Taxable by TAX 2, TAX 3 and TAX 4 Rates Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates Alpha 583cx User’s Guide...
  • Page 45: Programming Department Names

    See the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 583cx User’s Guide Programming Department Keys...
  • Page 46 For example, to program Y E S, type 01 Department Shift key Y 01 E 01 S. For more information, see Using Double Wide Characters on page 20. Table 11 Letters and numbers Character Wide Character Code Number Space Code Character Number Numbers Alpha 583cx User’s Guide...
  • Page 47: Special Characters And Punctuation

    Use this table for punctuation and foreign characters. Table 12 Special Characters and Punctuation Character Alpha 583cx User’s Guide Code Number Character ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Programming Department Keys Code Number &...
  • Page 48: Programming Scrolling Messages

    In the idle state in REG modes during the afternoon hours * * IDLE messages 1 and 2 can be combined for 1 longer message that runs all day. CLOSED, NEXT REGISTER PLEASE PLEASE WAIT PLEASE TAKE YOUR RECEIPT GOOD MORNING GOOD AFTERNOON Alpha 583cx User’s Guide...
  • Page 49: Programming Scrolling Message Display Times

    3 Using the round Number keys, press 1, press the number of seconds you want to delay as 2 digits, and press the Charge key. Alpha 583cx User’s Guide Programming Scrolling Message Display Times Number of seconds after the register is turned off before the message starts.
  • Page 50: Setting The Mode Message

    Idle message starts. The register must be set in REG mode. Settings in seconds: 00–99 Default=05 Settings in seconds: 00 – 99 Default=10 Settings in seconds: 00 – 99 Default=20 00 = No Sales message appears Alpha 583cx User’s Guide...
  • Page 51: Setting The Idle Messages

    Password, go to the next step. 3 Using the round Number keys, press 60, press 0 or 1 for your message display choice, and press the Charge key. Alpha 583cx User’s Guide Programming Scrolling Message Display Times Number of seconds for the Time to appear before the Idle message appears again.
  • Page 52: Setting The Amount Of Time Letters Appear In The Display

    You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For more information about setting Flags, see Programming Flag Options on page 56. To specify... 0.2 seconds Fast 0.4 - Default Slow Alpha 583cx User’s Guide...
  • Page 53 If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. 5 When you are done, press the Check key. Alpha 583cx User’s Guide Programming the Credit Keys To get this letter...
  • Page 54: Programming Plu Descriptions

    Password, go to the next step. 3 Press the Qty/Date key to begin programming the PLUs. The PLU prompt appears on the display. 4 Using the round Number keys, press 1 and press the PLU key. Alpha 583cx User’s Guide...
  • Page 55: Programming Plus With The Barcode Reader

    4 Using the barcode reader, scan the UPC you want for this PLU. Hold the barcode reader less than ½ inch from the UPC you want to scan. Press the button on the bottom of the reader to read the UPC. The barcode reader beeps. Alpha 583cx User’s Guide Programming PLU Descriptions...
  • Page 56: Setting The Decimal Points

    1 Put the PRG key in the Mode key slot and turn it to the PRG position. Looks like... 0 = $ X 1 = $ X.X 2 = $ X.XX (U.S. Standard) 3 = $ X.XXX Alpha 583cx User’s Guide...
  • Page 57: Setting The Rounding Rates

    The Minus Percentage Discount [-%/RA] subtracts a percentage rate from an individual item. You can program the rate or you can enter it by hand each time. Regardless of how you specify Alpha 583cx User’s Guide Setting the Rounding Rates Rounds to this...
  • Page 58: Programming Coupon Discounts

    1 Setting a High Digit Lock Out (HDLO) number The High Digit Lock Out (HDLO) number limits the number of digits that can be rung up in a coupon discount. This prevents you from accidentally subtracting a large amount. Alpha 583cx User’s Guide...
  • Page 59 Status Numbers table. The following Tax Status numbers are used to link the Tax Status to the Coupon Discount key. Table 16 Tax Status Numbers Number Alpha 583cx User’s Guide From this... $ .01 Taxable by... To charge the... Non-Taxable •...
  • Page 60 TAX 2, TAX 3 and TAX 4 rates on the and TAX 4 discounted amount of an item. * TAX 1, TAX TAX 1, TAX 2, TAX 3 and TAX 4 rates on the 2, TAX 3, discounted amount of an item. * TAX 4 Alpha 583cx User’s Guide...
  • Page 61: To Program Plus Percentage

    Confirmation Report on page 70. To program the Plus Percentage [+%/PO] key Example 19: Program a 10% add-on 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 583cx User’s Guide Programming Discounts...
  • Page 62: Programming Flag Options

    After a Full System Clear, all settings go back to the default settings. To program flag options Example 20: Select 1 for Flag 3 (Tendering of change is required) 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 583cx User’s Guide...
  • Page 63 Table 17 Flag options This Flag number... Alpha 583cx User’s Guide Sets these actions... The Grand Total does not reset after a Z reading. The Grand Total resets after a Z reading. Subtotal prints on sales receipts when #/ST/NS key is pressed.
  • Page 64 Department 19 is Credit 2. Department 20 is Credit 1 and Department 19 is Credit 2. Sets the non-Taxable Limit without GST tax for Canadian tax mode. Sets the non-Taxable Limit with GST tax for Canadian tax mode. to... Alpha 583cx User’s Guide...
  • Page 65 Table 17 Flag options (Continued) This Flag number... Alpha 583cx User’s Guide Sets these actions... Time appears on the display and prints in 24 hour mode. Time appears on the display and prints in 12 hour (am/pm) mode. Sets the language for the cash register. The options...
  • Page 66 Tax rate prints on financial report in VAT mode. Print converted total at convert tender. Print converted total always tender. Local base currency. Euro base currency. Allow Clerk numbers without security code. Clerk must also enter the 3 digit security code. to... Alpha 583cx User’s Guide...
  • Page 67 Table 17 Flag options (Continued) This Flag number... Note Flags 28, 30 and 31 do not apply to the U.S. market. Alpha 583cx User’s Guide Sets these actions... The Commercial message does not print. The Commercial logo message prints. Second receipt cannot be issued.
  • Page 68: Ringing Up Sales And Using Training Mode

    For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page 16. Reminder You do not need to press the Decimal Point key when ringing up a price. Alpha 583cx User’s Guide...
  • Page 69 6 Make any change needed and place the money you are given in the cash drawer. 7 Close the cash drawer. 8 Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale. Alpha 583cx User’s Guide Ringing up Sales...
  • Page 70: Ringing Up Sales With The Barcode Reader

    Register mode until you stop Training mode. When the cash register is in Training mode, asterisks **** print instead of transaction numbers. When you stop Training mode, the transaction Alpha 583cx User’s Guide...
  • Page 71 3 Using the round Number keys, press 555555 and then press the Amount Tend Total key. 4 Now you can move the Mode key to the REG1 or REG2 position and use the cash register. Alpha 583cx User’s Guide Using Training Mode...
  • Page 72: Programming Complex Tax Rates

    Save this manual in a safe place so you have it for future programming. After you are done programming, you can print Confirmation Reports to check your results. For more information, see Running Reports on page 70. Alpha 583cx User’s Guide...
  • Page 73: Setting The Tax Rates

    • VAT (Value Added Tax) - means that the tax amount is included in the price of the item. See the Royal website for the tax table codes for your particular state. After you have the tax table codes for your state, see Calculating State Tax Table Codes on page 114 for help or contact your local state government office for the current tax rates.
  • Page 74 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys area, press 132 and press the Void key. Alpha 583cx User’s Guide...
  • Page 75 Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys area, press 2, press the Tax 1 key, press 5000, and then press the Tax 2 key. Alpha 583cx User’s Guide Setting the Tax Rates...
  • Page 76: Running Reports

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 999999 and then press the Amount Tend Total key. Alpha 583cx User’s Guide...
  • Page 77 Note Flags 28, 30 and 31 do not apply to the U.S. market. Table 18 This code... Alpha 583cx User’s Guide Running the Program Confirmation Report Means this... Taxable status programmed with a single tax rate. Taxable status programmed with a second tax rate.
  • Page 78: Running The Department Confirmation Report

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the PLU key. Alpha 583cx User’s Guide...
  • Page 79: Running The Department Sales Report

    X position. • Z reports are run at end of day, end of the week, or end of the month. These reports do clear the transaction memory in the cash register. Alpha 583cx User’s Guide Running the Department Sales Report...
  • Page 80: About X Readings

    • Z2 reading — Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total. Alpha 583cx User’s Guide...
  • Page 81: About Management Reports

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the Qty/Date key. The Cash in Drawer report prints. Alpha 583cx User’s Guide Prints this report symbol...
  • Page 82: Running A Clerk Report

    For an example Financial report, see Financial Report Example on page 77. To print a Financial report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position. Alpha 583cx User’s Guide...
  • Page 83: Financial Report Example

    Flag 23 on page 60. • GROSS SALES TOTAL (GROSS) - Shows the total of all sales registered. The Gross Sales Total includes net sales total (NET), coupon Alpha 583cx User’s Guide Running Management Reports...
  • Page 84 Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, press 1 and then press the Z1 Counter starting number as 4 digits (for example 0001) and then press the Return key. Alpha 583cx User’s Guide...
  • Page 85: Running An Hourly Report

    Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, press 11 and the Amount Tend Total key. The Hourly report prints. Alpha 583cx User’s Guide Running Management Reports...
  • Page 86: Running Plu Reports

    2 digits; for example 01. 4 Enter the Ending Dept Number as 2 digits. 5 Press the PLU key. The sales history for the PLUs assigned to the departments in the specified range prints. Alpha 583cx User’s Guide...
  • Page 87: Maintenance And Options

    Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on. • If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Limited Warranty on page 126.
  • Page 88: Optional Accessories

    Takeup spindle. Place the paper roll in the little round area at the bottom of the compartment. Make sure the paper feeds out from the bottom of the roll. PC-based software. This software allows you to connect Alpha 583cx User’s Guide...
  • Page 89: Using The Battery System

    This memory stores the information that lets you print reports, such as the total sales for the day, week, or month. The cash register memory also stores information about any special programming you have done. Alpha 583cx User’s Guide Using the Battery System...
  • Page 90 The batteries have a little plus (positive) and minus (negative) sign on each end to help you. 6 Replace the battery cover by sliding it back down into position. Press here slide up Alpha 583cx User’s Guide...
  • Page 91: Ordering Accessories

    RegisterLink PC-based software For Prices and Availability Call 1-888-261-4555 Monday - Friday 8:30 - 5:00 p.m. (E.S.T.) or visit our web site at www.olivettiofficeusa.com Prices and Availability Subject to Change Without Notice Alpha 583cx User’s Guide Ordering Accessories Part Number 013218 CD510002...
  • Page 92: Troubleshooting

    1 Press the Clear key. 2 Turn the Mode key to the PRG, REG, X or Z position you were in before you got the error. Do this... Paper jam or printer failure Misoperation Enter clerk number Communication error Alpha 583cx User’s Guide...
  • Page 93: Sec Code Error Appears In Prg, X Or Z Modes

    This can seriously damage the printer. 4 After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in. Alpha 583cx User’s Guide PE Printer Error...
  • Page 94: The Register Does Not Work At All

    • As a last resort, perform a Full System Clear procedure. See Full System Clear on page 89. 2 If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional assistance. Opening the Drawer When There is no Power If there is no power and you need to open the drawer, make sure the drawer is unlocked by using the 515 Drawer key.
  • Page 95: Half System Clear

    5 Replace the battery. 6 Reprogram the cash register. 7 Continue with normal operations. If Nothing Helps If a problem still persists, call our Customer Service Support Line toll-free at 1-800-272-6229. Alpha 583cx User’s Guide Half System Clear Remove battery...
  • Page 96: Examples

    Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales. Important You do not need to press the Decimal Point when ringing up a price. Alpha 583cx User’s Guide...
  • Page 97 • Voiding a Department Preset with a Coupon Discount • Voiding a Department Preset with a Minus Percentage Discount • Voiding A Minus Percentage Discount Sale • Voiding a Multiplication of a Department Preset Price • Voiding A Multiplication Sale Alpha 583cx User’s Guide...
  • Page 98: Sample Receipt

    • Voiding a PLU Sale with a Plus Percentage Rate • Voiding a Plus Percentage Sale • Voiding A Sale Sample Receipt The example below shows the general transaction information you see printed on a receipt. Alpha 583cx User’s Guide...
  • Page 99: Transaction Codes

    DEBIT DISCOUNT DUPLICATE RECEIPT NO SALE PAID OUT PRICE* RECD ACCT REFUND SUBTTL Alpha 583cx User’s Guide Means this... Reference Number Amount Being Multiplied Amount of Cash Tendered Plus Percent Cash Transaction Total Change Charge Transaction Total Check Transaction Total...
  • Page 100: Adding Tax To A Non-Taxable Department

    Tax 4 Rate Applied to a Sale Total of Sale Represents Tax Total if Option 1 is selected on Flag 24. For more information, see Programming Flag Options on page 56 Void Number of Items Being Multiplied key. key. key. key. key. Alpha 583cx User’s Guide...
  • Page 101: Cash Sale Without Tendering Change

    To ring a charge sale 1 In the Number keys area, press 100, and then press the 2 Press the You do not have to enter any amounts before pressing the Alpha 583cx User’s Guide Cash Sale Without Tendering Change key. key.
  • Page 102: Coupon Discount Sale

    In the following example, the TAX STATUS NUMBER for the Coupon key is programmed for the option 01. To ring a coupon discount sale 1 In the Number keys area, press 100 and then press the key. key. Alpha 583cx User’s Guide key. key. key. key. key.
  • Page 103: Credit Return

    Department 21 (non-taxable) and $3.00 in Department 1 and compute change from $10.00 cash tendered. To ring a sale using the Dept Shift key 1 In the Number keys area, press 100, and then press the Alpha 583cx User’s Guide key. key. key.
  • Page 104: Exempting Tax On An Item

    To ring an entire sale without charging tax 1 In the Number keys area, press 100, and then press the 1 In the Number keys area press 150, and then press the key. key. key. key. key, and then key. key. key. key. Alpha 583cx User’s Guide...
  • Page 105: Gallonage Sales Transaction

    1 In the Number keys area, press 100, and then press the 2 Press the Note If the Minus Percentage Discount Rate is NOT programmed, type in the discount rate before pressing the 3 Press the Alpha 583cx User’s Guide Gallonage Sales Transaction key. key. key. key.
  • Page 106: Multiplication Of A Department Unit Price

    Multiplication Sale Example 39: Ring up three $1.00 items in Department 1. To ring a multiplication sale 1 In the Number keys area, press 3, and then press the key. key. key. key. key. key. key. key. Alpha 583cx User’s Guide...
  • Page 107: Multiplying By A Fraction

    Note The number of times the No-Sale key is used appears on the Management Reports. For more information about these reports, see Running Management Reports on page 73. Alpha 583cx User’s Guide key. key. key. The cash register drawer opens.
  • Page 108: Overriding A Plu Sale

    1 In the Number keys area, press 1, and then press the 2 Press the Note PLUs follow the same procedure for ringing up Coupons, Refunds, Minus Percentage Discounts, Plus Percentages, and so on. key. key. key. key. key. key. Alpha 583cx User’s Guide...
  • Page 109: Plu Sale With Plu Description

    PLUs percentage is added. To ring a PLUs percentage sale 1 In the Number keys area, press 100, and then press the Alpha 583cx User’s Guide PLU Sale With PLU Description key. key.
  • Page 110: Received-On-Account Sale

    Ring up the number 1234567 in a standard sale. Note Using the reference number is not recorded in any activity counter or sales totals on the Management Reports. key. key. key. key. key. key. Alpha 583cx User’s Guide...
  • Page 111: Return Sale

    Example 51: Ring up a $15.00 item in Department 1, split the total of the sale between $5.00 in cash payment and $10.90 in charge payment. To ring up a Split Tendering sale 1 In the Number keys area, press 1500, and then press the Alpha 583cx User’s Guide key. key. key.
  • Page 112: Temporarily Overriding A Plu Price

    1 In the Number keys area, press 100, and then press the 2 Press the 1 In the Number keys area, press 1000, and then press the 2 Press the key. key. key in Step 4 of the example above. key. key. key. key. key. key. key. Alpha 583cx User’s Guide...
  • Page 113: Voiding A Coupon Sale

    Department 2 prices, then void the Department 1 entry. To void a department preset price 1 Press the 2 Press the 3 Press the 4 Press the 5 Press the Alpha 583cx User’s Guide key. key. key. key. key. key.
  • Page 114: Voiding A Department Preset With A Coupon Discount

    To void a department preset with a minus percentage discount 1 Press the 2 Press the key. key. key. key and then press the key. key. key and then press the key and then press the key. key. key. key, and then press key. key. Alpha 583cx User’s Guide...
  • Page 115: Voiding A Minus Percentage Discount Sale

    To void a multiplication of a department preset price 1 In the Number keys area, press 3, and then press the 2 Press the Alpha 583cx User’s Guide Voiding A Minus Percentage Discount Sale key. key, press the key, and then press the key.
  • Page 116: Voiding A Multiplication Sale

    1 In the Number keys area, press 3, press the 2 In the Number keys area, press 1, press the key. key. key. key. key. key. key. key. key. key. key, and then press key. key, and then press Alpha 583cx User’s Guide...
  • Page 117: Voiding A Plu Sale

    To void a PLU sale with a coupon discount 1 In the Number keys area, press 1, press the 2 In the Number keys area, press 20, press the 3 Press the Alpha 583cx User’s Guide key. key. key. key.
  • Page 118: Voiding A Plu Sale With A Minus Percentage Discount

    3 Press the key is pre-programmed for 10%. Ring up PLU #1, deduct 10%, key, and the key. key. key. key, and the key. key. key. key. key, and then press key. key, and then press Alpha 583cx User’s Guide...
  • Page 119: Voiding A Plus Percentage Sale

    3 Press the Voiding A Sale Example 67: Void a $1.00 item in Department 1. To void a sale 1 In the Number keys area, press 100, press the 2 Press the Alpha 583cx User’s Guide key. key. key. key. key.
  • Page 120: A Calculating State Tax Table Codes

    Calculating State Tax Table Codes This appendix shows you how to program your cash register for state tax. Check the Royal website at www.royal.com for the established state tax table rates. The State Tax Code represents a series of codes which are derived from your State's Retail Tax Chart to give you the highest level of accuracy in charging sales and other taxes.
  • Page 121 • The Base Tax - A base tax is defined by local or state government and refers to the minimum point where no tax is charged. If no tax is charged from .0 cents to .12 cents, then .12 cents is your base tax. Alpha 583cx User’s Guide Calculating Your Tax...
  • Page 122 240096 Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029 Press... Tax 2 Tax 2 Tax 2 4% Tax Table Rate . The multiplier is the number which Appears as... 0.13 0.19 0.23 Alpha 583cx User’s Guide...
  • Page 123 27, Tax 2, 27, Tax 2, 1029, Tax 2, 25, Tax 2, 25, Tax 2, 25, Tax 2, 1025, Tax 2. Using The Worksheet, complete Step G by using the method described. Alpha 583cx User’s Guide Press... Appears as... 0.27 Tax 2 0.27...
  • Page 124: Example Tax Chart

    Appendix A: Calculating State Tax Table Codes Example Tax Chart The following is an example of how a tax chart can look. Note A total of 63 breakpoints can be programmed on this cash register. Alpha 583cx User’s Guide...
  • Page 125: The Worksheet

    Calculating Your Tax The Worksheet Write down your results as you go. Alpha 583cx User’s Guide...
  • Page 126: Programming The State Tax

    Password, go to the next step. 3 In the round Number keys area, press 1 and then press the Tax 1 key. 4 Press 104 and then press the Tax 2 key. 5 Press 6000 and press the Tax 2 key. Alpha 583cx User’s Guide...
  • Page 127: B Gst/Pst System For Canada

    1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. Alpha 583cx User’s Guide...
  • Page 128 5 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 17. When you are done, press the Check key. Alpha 583cx User’s Guide...
  • Page 129 Alphanumeric Descriptions on page 17. When you are done, press the Check key. 10 Program for piggyback (tax on tax) calculation for Canada: Press 21 + 1 + Void Press 22 + 2 + Void For help in Canada, call 888-266-9380. Alpha 583cx User’s Guide Canadian Tax Programming Example...
  • Page 130: C Product Information

    One line alphanumeric display 7 digit input and 10 digit readout Thermal printer Thermal alphanumeric printer - no ribbon needed Standard thermal paper Royal Reorder # 013127 Roughly 28 days after power interruption CMOS RAM Standby - 0.8W, Operating - 30W...
  • Page 131: Safety Notice

    OFF position. Back-up power is provided through the batteries, but this should not be used for long periods of time. Alpha 583cx User’s Guide Safety Notice Safety Notice...
  • Page 132: Limited Warranty

    Authorized Service Center’s then prevailing rates. The cash register must be taken or sent postage prepaid and insured to a Royal Authorized Service Center. Royal will pay return postage during labor warranty period only.
  • Page 133: Description Tables

    CUPON DISCOUNT DESCUENTO ADD ON INCREMENTO CHARGE CARGO R-A- CUENTA P-O- SALIDAS VOID/CORR ANUL/CORRC SUBTTL SUBTOTAL PLU NO. PLU NO Alpha 583cx User’s Guide FRENCH GERMAN COUPON MINUS REMISE RABATT MAJORATION AUFSCHLAG C-CREDIT KREDIT STORNO CORRECTION SOUS-TOTAL ZWSUMME RENDU RUCKGELD...
  • Page 134 MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT Alpha 583cx User’s Guide...
  • Page 135 YOUR RECEPIT SU RECIDO THANK YOU GRACIAS DEPT DPTO CLERK DEPENDIENTE TIME HORA CREDIT-1 CRED-1 CREDIT-2 CRED-2 PLU No PLU No Alpha 583cx User’s Guide FRENCH GERMAN TL-PLU GESAMT TL-VENDEUR GESAMT VENDEUR KASSIERER NET-TIROIR G-I-S TL-NET NETTO TL-BRUT BRUTTO TL-TVA1...
  • Page 136: Index

    25 using 26 closing cash drawer 14 customer display 10 code chart, alphanumeric 18, 40 codes, transaction 93 Alpha 583cx User’s Guide commercial messages programming 21 setting 24 complex tax rates 67 confirming your settings 29 contacting Royal 2...
  • Page 137 100 multiplication sale 100 multiplying by a fraction 101 no-sale function 101 overriding a PLU sale 102 Alpha 583cx User’s Guide paid-out sale 102 PLU sale 102 PLU sale with PLU description PLUs percentage sale 103 received-on-account sale 104...
  • Page 138 50 languages 59 machine numbers 27 manager passwords 28 rounding rates 51 scrolling messages 43 standard or gallonage mode 36 tax rates 67 X passwords 28 setting up barcode scanner 49 settings confirming 29 Alpha 583cx User’s Guide...
  • Page 139 118 tax rates Canadian 67, 121–123 GST 121–123 PST 121–123 setting 67 VAT 67 Alpha 583cx User’s Guide tax status programming 37 tax worksheet 119 Training mode, using 64 transaction codes 93 troubleshooting 86 Clerk E12 87...

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