NETGEAR N600 User Manual
NETGEAR N600 User Manual

NETGEAR N600 User Manual

N600 wireless dual band gigabit router
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N600 Wireless Dual Band Gigabit
Router WNDR3700v4
Us er Manual
September 2013
202-11005-04
350 East Plumeria Drive
San Jose, CA 95134
USA

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Table of Contents
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Summary of Contents for NETGEAR N600

  • Page 1 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Us er Manual September 2013 202-11005-04 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Types of Logins and Access........16 Use NETGEAR genie after Installation......17 Upgrade the Firmware .
  • Page 4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen ......34 Setup Wizard ..........34 WPS Wizard .
  • Page 5 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Chapter 8 Advanced Settings Advanced Wireless Settings........72 Restrict Wireless Access by MAC Address .
  • Page 6 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Connectivity ........106 Wireless Signal Strength .
  • Page 7: Chapter 1 Hardware Setup

    G e tt i n g t o k n o w y o u r r out er The N600 Wireless Dual Band Gigabit Router WNDR3700v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL).
  • Page 8: Unpack Your Router

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Unpack Your Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Router stand • AC power adapter (plug varies by region) • Category 5E (Cat 5E) Ethernet cable •...
  • Page 9 N600 Wireless Dual Band Gigabit Router WNDR3700v4 The following table describes the LEDs, icons, and buttons on the front panel from left to right. Icon Description Power • Solid amber. The unit is starting up after being powered on. •...
  • Page 10: Back Panel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Back Panel The back panel has the On/Off button and port connections as shown in the figure. 4 Ethernet ADSL Power On/Off LAN ports Figure 2. Back panel Label The label on the bottom of the router shows the Restore Factory Settings button, login information, MAC address, and serial number.
  • Page 11: Attach The Stand

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Attach the Stand For optimal wireless network performance, use the stand (included in the package) to position your router upright. Orient your router vertically. Insert the tabs of the stand into the slots on the bottom of your router as shown.
  • Page 12: Cable Your Router

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or 2.4-GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
  • Page 13: Verify The Cabling

    Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the router (3).
  • Page 14 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by an Ethernet cable. Hardware Setup...
  • Page 15: Chapter 2 Getting Started With Netgear Genie

    C on ne c t in g t h e r o u t e r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.
  • Page 16: Router Setup Preparation

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
  • Page 17: Use Netgear Genie After Installation

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.
  • Page 18: Dashboard (Basic Home Screen)

    • Help & Support. Visit the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Getting Started with NETGEAR genie...
  • Page 19: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 20: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...
  • Page 21: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Yo ur I n te r n e t c o n n e c ti o n and n etw ork This chapter contains the following sections: • Basic Home Screen • Internet Setup •...
  • Page 22: Basic Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Basic Home Screen The genie Basic Home screen is shown in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router.
  • Page 23: Internet Setup Screen Fields

    If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 24: Attached Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
  • Page 25: Parental Controls

    Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. Log in to manage Parental Control settings. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 26 N600 Wireless Dual Band Gigabit Router WNDR3700v4 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. Select the radio button that applies to you and click Next.
  • Page 27: Readyshare Storage

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled.
  • Page 28: Basic Wireless Settings

    To view or change basic wireless settings:  NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 29: Wireless Settings Screen Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Basic > Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. Make any changes that are needed and click Apply to save your settings.
  • Page 30: Change Wpa Security Option And Password

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. Channel. This setting is the wireless channel the gateway uses. Enter a value from 1 through 13.
  • Page 31: Guest Networks

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Networks Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n...
  • Page 32: Guest Network Wireless Security Options

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.
  • Page 33: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home S pe ci f y c u s t o m s e t ti n gs This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard •...
  • Page 34: Netgear Genie Advanced Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie...
  • Page 35: Wps Wizard

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Yes and click Next. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
  • Page 36: Setup Menu

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.
  • Page 37: Wan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.
  • Page 38: Default Dmz Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function. • Disable SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP.
  • Page 39: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 40: Lan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 1. Common MTU sizes (continued) Application 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. Typical value to connect to dial up ISPs. To change the MTU size: ...
  • Page 41: Lan Setup Screen Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Advanced > Setup > LAN Setup to display the following screen: Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click Apply to save your changes.
  • Page 42: Use The Router As A Dhcp Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.
  • Page 43: Quality Of Service (Qos) Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 To reserve an IP address:  In the Address Reservation section of the screen, click the Add button. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.)
  • Page 44: Set Up Qos For Internet Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default. You can disable it in the QoS Setup screen by clearing the Enable WMM check box and clicking Apply.
  • Page 45 N600 Wireless Dual Band Gigabit Router WNDR3700v4 You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button.
  • Page 46: Edit Or Delete An Existing Qos Policy

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address:  Select Advanced > Setup > QoS Setup, and click the Setup QoS Rule button. The QoS Setup screen displays.
  • Page 47: Chapter 5 Storage

    Safely Remove a USB Drive • Media Server • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer • Access the Router USB Drive Remotely Using FTP For more information about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 48: Readyshare Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 ReadySHARE Access ReadySHARE lets you access and share or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing.
  • Page 49: Store Files In A Central Location For Printing

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 To share files with your friends and family:  Insert your USB drive into the USB port on the router either directly or with a USB cable. Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking.
  • Page 50: Storage Basic Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Basic Settings You can view or edit basic settings for router a USB storage device attached to your router. To go to Storage Basic Settings:  Select Basic > ReadySHARE. By default, the USB storage device is available to all computers on your local area network (LAN).
  • Page 51: Add Or Edit A Network Folder

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Add or Edit a Network Folder Select Basic > ReadySHARE, and click Edit. Specify the changes that you want to make: • To add a folder, click Create Network Folder. • To edit a folder, select its radio button and then click Edit.
  • Page 52: Storage Advanced Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. To go to USB Storage (Advanced Settings):  On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device.
  • Page 53: Safely Remove A Usb Drive

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser.
  • Page 54: Specify Approved Usb Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.
  • Page 55: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, use the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name rather than the IP address.
  • Page 56: Chapter 6 Security

    Security K ee p u n wa n t e d c o n t e nt out of y o ur n etw ork This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.
  • Page 57: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites.
  • Page 58: Block Services (Port Filtering)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 59 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.
  • Page 60: Schedule Blocking

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking:  Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.
  • Page 61: Security Event Email Notifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ...
  • Page 62: Chapter 7 Administration

    Administration M a na ge y o u r n e t wo r k This chapter describes the router settings for administering and maintaining your router and home network. See Remote Management on page 91 for information about upgrading or checking the status of your router over the Internet.
  • Page 63: Upgrade The Firmware

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.
  • Page 64: View Router Status

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 65: Internet Port

    IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 66 N600 Wireless Dual Band Gigabit Router WNDR3700v4 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 6. View connection status information The Release button returns the status of all items to 0.
  • Page 67: Wireless Settings (2.4 Ghz And 5 Ghz)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4-GHz network.
  • Page 68: View Logs Of Web Access Or Attempted Web Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.
  • Page 69: Manage The Configuration File

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 70: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if you forget the password, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 71: Chapter 8 Advanced Settings

    Advanced Settings C us t om iz e y o u r n e t wor k This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
  • Page 72: Advanced Wireless Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.
  • Page 73: Restrict Wireless Access By Mac Address

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Transmit Power Control. You can change the transmit power of each wireless radio. A lower setting for transmit power reduces the power consumption of the router but also reduces the wireless coverage. Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection.
  • Page 74: Wireless Ap

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Add to add a wireless device to the wireless access control list. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.
  • Page 75: Wireless Repeating Function (Wds)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Enable Access Point Mode check box. Scroll down to view the bottom half of the screen to display more instructions. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.
  • Page 76 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario.
  • Page 77 N600 Wireless Dual Band Gigabit Router WNDR3700v4 station, dual-band concurrent mode is not affected. For you to set up a wireless network with WDS, both access points must meet the following conditions: • Both access points have to use the same SSID, wireless channel, and encryption mode.
  • Page 78: Set Up The Base Station

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. If you are setting up a point-to-point bridge, select this check box.
  • Page 79: Set Up A Repeater Unit

    Note: If you are using the WNDR3700v4 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.
  • Page 80: Port Forwarding And Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. Click Apply to save your changes.
  • Page 81: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
  • Page 82: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow...
  • Page 83: How Port Forwarding Differs From Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature.
  • Page 84: Set Up Port Forwarding To Local Servers

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Port triggering does not require that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change.
  • Page 85: Add A Custom Service

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.
  • Page 86: Set Up Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Edit Service or Delete Service. Application Example: Making a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.
  • Page 87 N600 Wireless Dual Band Gigabit Router WNDR3700v4 To configure port triggering, you need to know which inbound ports the application needs, and the number of the outbound port that will trigger the opening of the inbound ports. Usually, you can determine this information by contacting the publisher of the application or the relevant user groups or news groups.
  • Page 88: Dynamic Dns

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer.
  • Page 89: Static Routes

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 For example, for DynDNS.org, select www.dyndns.org. Type the host name (or domain name) that your Dynamic DNS service provider gave you. Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name.
  • Page 90 N600 Wireless Dual Band Gigabit Router WNDR3700v4 To set up a static route:  Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.
  • Page 91: Remote Management

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3700v4 router over the Internet. To set up remote management:  Select Advanced > Advanced Setup > Remote Management.
  • Page 92: Usb Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 USB Settings For added security, the router can be set up to share only approved USB devices. See Specify Approved USB Devices on page 54 for the procedure. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.
  • Page 93: Ipv6

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
  • Page 94: Auto Detect Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are...
  • Page 95: Auto Config

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays.
  • Page 96: 6To4 Tunnel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel.
  • Page 97: Fixed

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s WAN interface.
  • Page 98: Dhcp

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.
  • Page 99: Pppoe

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field.
  • Page 100: Traffic Meter

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port, set limits for traffic volume, and get a live update of traffic usage. To monitor Internet traffic: ...
  • Page 101: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 102: Quick Tips

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.
  • Page 103: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product. •...
  • Page 104: Internet Led Is Off

    If you are attempting to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform all gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.
  • Page 105: Cannot Access The Internet

    Router Status screen. To check the WAN IP address:  Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
  • Page 106: Changes Not Saved

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools >...
  • Page 107: Wireless Signal Strength

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)? • If you want to check the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router.
  • Page 108: Appendix A Supplemental Information

    Supplemental Information This appendix includes the following sections: • Factory Settings • Technical Specifications...
  • Page 109: Factory Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the router for at least 5 seconds.
  • Page 110: Technical Specifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 2. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US, otherwise varies by region...
  • Page 111 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 3. WNDR3700v4 router specifications (continued) Feature Description 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table.
  • Page 112: Appendix B Notification Of Compliance

    FCC multi-transmitter product procedures. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N600 Wireless Dual Band Gigabit Router WNDR3700v4 complies with Part 15 Subpart B of FCC CFR47 Rules.
  • Page 113: Fcc Caution

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N600 Wireless Dual Band Gigabit Router WNDR3700v4) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 114 N600 Wireless Dual Band Gigabit Router WNDR3700v4 The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology.
  • Page 115 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance...

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