Troubleshooting - Denon DVD-3930 Operating Instructions Manual

ENGLISH
Others

Troubleshooting

If a problem should arise, first check the following:
1. Are all the connections correct ?
2. Is the set being operated as described in the Operating Instructions ?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Symptom
Power does not turn on. • Plug the power supply cord into the power outlet.
Playback does not start even • Condensation? (Let sit 1 or 2 hours)
when the button is • You are attempting to play a disc other than one with one of the marks on
1
pressed, or starts but stops page 3.
immediately. • Wipe the dirt off the disc or replace the disc.
Picture does not appear. • Check the connections.
• Check whether "VIDEO OUT" in the pure direct settings is set to "OFF"
or "ALL OFF".
• Set the TV's input to "video".
No sound is heard or the • Check the connections.
sound is hard to hear. • Set the proper inputs (TV, stereo, etc.).
• Check the "DIGITAL OUTPUT" and "COMPRESSION" settings.
• Digital signals are not output for Super Audio CDs. Use analog or DENON
LINK 3rd connections.
• No audio signals are output from the HDMI terminal if "VIDEO OUT" or
"DIGITAL OUTPUT" in the pure direct settings is set to "OFF" or "ALL OFF".
• When HDMI connections are made with a device not compatible with
HDMI Ver. 1.1, the audio signals of DVD-Audio discs that are copyright
protected with CPPM are not output.
Menu playback does not work • Menu playback only works for video CDs with playback control.
for video CDs.
Picture is disturbed when • The picture may be somewhat disturbed. This is normal.
fast-forwarded or fast-
reversed.
Buttons do not operate. • Some discs may prohibit certain operations.
Subtitles are not displayed. • Subtitles cannot be displayed for DVDs that do not contain subtitles.
• The subtitles are set to "off". Set the subtitles.
The audio (or subtitle) • The language cannot be switched unless the disc contains more than one
language cannot be switched. language.
• With some discs, the audio (or subtitle) language is switched not as
described in this manual but by using the DVD menu screen, etc.
Check Page
12
3, 4
3
4
9 ~ 12
28
—
9 ~ 12
—
23, 24
10, 11
28
12
38
—
34
—
16, 36
—
36
ENGLISH
Symptom
The angle cannot be • The angle cannot be switched unless the DVD contains more than one
switched. angle.
In some cases, multiple angles are only provided for specific scenes.
Playback does not start when • Check the "Viewing restriction level" setting.
a title is selected.
You have forgotten the • Use the following procedure to reset all the initial setting values to the
password set for restricting values set upon purchase.
viewing. Reset all the initial In the stop mode, press the
setting values to the values simultaneously.
set upon purchase. (Check that the "INITIALIZE" indicator turns off from the TV screen.)
The audio or subtitle language • The selected language is not set if the DVD does not contain sound or
is not the language set in the subtitles in that language.
initial settings.
The picture is not displayed in • Set the "TV ASPECT" and "SQUEEZE MODE" items properly in function
4:3 (16:9) aspect ratio. of your TV.
• Either set the keystone correction setting to "0" or readjust.
Menu screen messages are • Check the "DISC MENUS" setting at "LANGUAGE SETUP" in the initial
not displayed in the desired settings.
language.
Picture does not appear with • Check the HDMI connections. (Check the lighting conditions of HDMI-
HDMI connections. related indicators.)
• Check whether the compatible input formats of the connected monitor
device match the DVD-3930's input format (HDMI FORMAT).
• Check whether "VIDEO OUT" in the pure direct settings is set to "OFF"
or "ALL OFF".
The set cannot be operated • Insert the batteries in the proper direction, checking the < and > marks.
with the remote control unit. • Replace the batteries with new ones.
• Point at the remote control sensor when operating.
• Operate within a distance of 7 meters from the remote control sensor.
• Remove the obstacle.
49
Others
Check Page
36
25
48
1 and 9 buttons on the main unit
16
20, 21
30
16
11, 12
11, 12
28
5
5
5
5
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