Brother MFC-9330CDW Basic User's Manual page 110

Error Message
Comm.Error
Connection Failed You tried to poll a fax machine
Cooling Down
Wait for a while
Cover is Open.
Disconnected
Document Jam
1
Drum End SoonX
1
(X) shows the drum
unit color that is near
the end of its life.
(BK)=Black,
(Y)=Yellow,
(M)=Magenta,
(C)=Cyan.
100
Cause
Poor telephone line quality
caused a communication error.
that is not in Polled Waiting
mode.
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the Touchscreen shows
Cooling Down, and Wait
for a while.
The top cover is not completely
closed.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
The ADF cover is not
completely closed.
The ADF cover is open while
loading a document.
The other person or other
person's fax machine stopped
the call.
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
The drum unit for the color
indicated on the Touchscreen
is near the end of its life.
Action
Send the fax again or connect the machine to
another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Check the other fax machine's polling setup.
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Close the top cover of the machine.

Close the fuser cover located inside the
back cover of the machine.

Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start (see Paper is
jammed at the back of the machine
on page 113).
Close the ADF cover of the machine.
Close the ADF cover of the machine, then
press .
Try to send or receive again.
See Document is jammed in the top of the ADF
unit on page 109 or Using the automatic
document feeder (ADF) on page 34.
Order a new drum unit for the color indicated on
the Touchscreen before you get a Replace
DrumX message.