Brother MFC-9140CDN Basic User's Manual
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Brother MFC-9140CDN Basic User's Manual

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See also: Service Manual , Advanced User's Manual
Basic User's Guide
MFC-9140CDN
MFC-9330CDW
MFC-9340CDW
Not all models are available in all countries.
Version 0
SAF/GLF

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Summary of Contents for Brother MFC-9140CDN

  • Page 1 Basic User’s Guide MFC-9140CDN MFC-9330CDW MFC-9340CDW Not all models are available in all countries. Version 0 SAF/GLF...
  • Page 2 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2012 Brother Industries, Ltd. All rights reserved.
  • Page 3 Wi-Fi Direct™ Guide This Guide provides details on how to PDF file / Brother Solutions configure and use your Brother machine for Center (MFC-9330CDW and wireless printing directly from a mobile MFC-9340CDW) device supporting the Wi-Fi Direct™...
  • Page 4 This Guide provides information for using PDF file / Brother Solutions AirPrint to print from OS X v10.7.x, 10.8.x Center and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Visit us at http://solutions.brother.com/.

  • Page 5: Table Of Contents

    How to access the User’s Guides for Advanced Features ........5 ® Accessing Brother Support (Windows )..............6 Accessing Brother Support (Macintosh) ..............6 Control panel overview ..................8 Touchscreen LCD..................10 Setting the Ready screen ................13 Basic Operations ................... 14 Shortcut Settings ....................
  • Page 6 Recording an outgoing message (OGM) ............52 Multi-line connections (PBX) .................52 External and extension telephones..............52 Connecting an external or extension telephone ..........52 Operation from external or extension telephones..........53 For Fax/Tel mode only...................53 Using a non-Brother cordless external handset ..........53 Using Remote Codes ..................53...
  • Page 7 Dialling and storing numbers How to dial......................55 Manual dialling....................55 Dialing from the Address Book ..............55 Fax redial.......................55 Storing numbers ....................56 Storing a pause ..................... 56 Storing Address Book numbers..............56 Changing Address Book names or numbers ..........57 Making copies How to copy......................
  • Page 8 Routine maintenance Replacing the consumable items .................70 Replacing the toner cartridges...............74 Replacing the drum units ................81 Replacing the belt unit ...................88 Replacing the waste toner box ..............91 Cleaning and Checking the machine ..............97 Cleaning the outside of the machine .............98 Cleaning the LED heads................99 Cleaning the scanner glass .................100 Cleaning the corona wires ................101...
  • Page 9 Specifications General......................207 Document Size ....................209 Print media......................210 Fax........................211 Copy ........................212 Scanner ......................213 Printer ........................ 214 Interfaces ......................215 Network......................216 Direct Print feature..................... 217 Computer requirements ..................218 Consumable items ..................... 219 Index...
  • Page 10 Table of Contents (Advanced User's Guide) You can view the Advanced User's Guide on the CD-ROM. The Advanced User's Guide explains the following features and operations. General Setup Making copies Memory storage Copy settings Automatic Daylight Saving Time Routine maintenance Ecology features Checking the machine Touchscreen...

  • Page 11: General Information

    Bold style identifies the dial pad documentation numbers of the Touchpanel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.

  • Page 12: Accessing Brother Utilities (Windows ® 8)

    After the printer driver is installed, appears on both the Start screen and the desktop. Tap or click Brother Utilities either on the Start screen or the desktop. Select your machine. Choose the function you want to use.

  • Page 13: Network User's Guide

    Accessing the Turn on your computer. Insert the CD-ROM into your CD-ROM drive. Advanced User’s NOTE Guide, Software User’s If the Brother screen does not appear, go Guide and Network to Computer (My Computer). (For ® Windows 8: Click (File Explorer) on User’s Guide...
  • Page 14 Guide you want. NOTE Presto! PageManager must be downloaded and installed before use (for further instructions, see Accessing Brother Support (Macintosh) on page 6.  The complete Presto! PageManager User’s Guide can be viewed from the Help section in the Presto! PageManager...

  • Page 15: How To Access The User's Guides For Advanced Features

    (see Network User's Guide.) Wi-Fi Direct™ Guide (MFC-9330CDW and MFC-9340CDW) This Guide provides information about how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard. Google Cloud Print Guide...

  • Page 16: Accessing Brother Support (Windows ® )

    (Brother Solutions Center) on the CD-ROM. Center) on the CD-ROM.   Click Brother Support on the Top Menu. Double-click the Brother Support icon. The Brother Support screen appears. Choose your model if needed. The Brother Support screen appears.
  • Page 17 General information...

  • Page 18: Control Panel Overview

    Chapter 1 Control panel overview The MFC-9140CDN, MFC-9330CDW and MFC-9340CDW have a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used. NOTE The illustrations are based on MFC-9340CDW 1 3.7 in.
  • Page 19 General information 2 Touchpanel: Power On/Off The LEDs on the Touchpanel only light up when they are available for use. Press to turn on the machine.  Back Press and hold down to turn off the Press to go back to the previous menu machine.

  • Page 20: Touchscreen Lcd

    Chapter 1 Touchscreen LCD You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens show the machines status when the machine is idle. Home screen The Home screen shows the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner...
  • Page 21 Lets you access the secure print menu. Lets you access Fax mode. 7 Web  Copy Press to connect the Brother machine to Lets you access Copy mode. an Internet service (for more information, see Web Connect Guide).  Scan 8 USB Lets you access Scan mode.
  • Page 22 You can check and access all the machine’s settings from the following screen. (MFC-9330CDW and MFC-9340CDW) 11 Warning icon (MFC-9140CDN) The warning icon appears when there is an error or maintenance message; press Detail to view it, and then press to return to Ready mode.

  • Page 23: Setting The Ready Screen

    Press to set up a Wi-Fi Direct™ network Shortcuts 2 or Shortcuts 3 and connection. then press the option you want. 9 Paper Size (MFC-9140CDN) Press Lets you check the current paper size. The machine will go to your chosen Also, lets you access the Paper Size Home screen.

  • Page 24: Basic Operations

    Chapter 1 Basic Operations Press Backlight. Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.

  • Page 25: Shortcut Settings

    General information Shortcut Settings Swipe up or down, or press a or b to display the available options for the setting, and then press the option you You can add the fax, copy, scan and Web want. Connect settings you use most frequently by Repeat steps f and g until you have setting them as your Shortcuts.

  • Page 26: Adding Scan Shortcuts

    Chapter 1 Enter the fax or telephone number using Enter a name for the Shortcut using the the dial pad on the Touchpanel, the keyboard on the Touchscreen. (To help Address Book or the Call History on the you enter letters, see Entering text Touchscreen.
  • Page 27 General information If the displayed screen is either Home or Do one of the following: More, swipe left or right, or press d or c  To enter an E-mail address to display a Shortcut screen. manually, press Manual. Enter the E-mail address using the keyboard Press where you have not added a...

  • Page 28: Adding Web Connect Shortcuts

    Chapter 1 Review the settings you have selected: If the displayed screen is either Home or More, swipe left or right, or press d or c  If you need to make additional to display a Shortcut screen. changes, return to step h. ...

  • Page 29: Changing Shortcuts

    General information Changing Shortcuts Editing Shortcut Names You can change the settings in a Shortcut. You can edit a Shortcut name. NOTE Press and hold the Shortcut until the dialog box appears. You cannot change a Web Connect Shortcut. If you want to change the NOTE Shortcut, you must delete it, and then add a new Shortcut.

  • Page 30: Volume Settings

    Chapter 1 Volume settings Press Beep. Press Off, Low, Med or High. Ring volume Press You can choose from a range of ring volume levels. Speaker volume Press You can choose from a range of speaker volume levels. Press All Settings. Press Swipe up or down, or press a or b to display General Setup.

  • Page 31: Loading Paper

    Loading paper Loading paper and While pressing the green paper-guide release levers (1), slide the paper print media guides to fit the paper you are loading in the tray. Make sure the guides are firmly in the slots. The machine can feed paper from the paper tray or manual feed slot.
  • Page 32 Chapter 2 Load paper in the tray and make sure: Lift up the support flap (1) to prevent paper from sliding off the face-down  The paper is below the maximum output tray, or remove each page as paper mark ( ) (1), as overfilling soon as it comes out of the machine.

  • Page 33: Loading Paper In The Manual Feed Slot

    Loading paper Loading paper in the manual Open the manual feed slot cover. feed slot You can load envelopes and special print media one-at-a-time into this slot. Use the manual feed slot to print or copy on labels, envelopes, thicker paper or glossy paper (for the recommended paper to use, see Acceptable paper and other print media on page 29).
  • Page 34 Chapter 2 Use both hands to push one sheet of • To easily remove a small printout from the paper firmly into the manual feed slot output tray use both hands to lift up the until the top edge of the paper presses scanner cover as shown in the illustration.
  • Page 35 Loading paper Printing on thick paper, labels, Open the manual feed slot cover. envelopes and glossy paper from the manual feed slot When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
  • Page 36 Chapter 2 Use both hands to push one sheet of • When Label is selected in the printer paper or one envelope firmly into the driver, the machine will feed the paper manual feed slot until the top edge of the from the manual feed slot, even if Manual paper presses against the paper feed is not selected as the paper source.

  • Page 37: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)

  • Page 38: Paper Settings

    Chapter 2 Paper settings Paper Type To get the best print quality set the machine Paper Size for the type of paper you are using. You can use the following sizes of paper for Press printing faxes: A4, Letter, Legal or Folio. When you change the size of paper in the (MFC-9330CDW and MFC-9340CDW) tray, you must also change the setting for...

  • Page 39: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Type and size of paper other print media The machine feeds paper from the installed paper tray or the manual feed slot. Print quality may vary according to the type of paper you are using. The names for the paper trays in the You can use the following types of print printer driver and this Guide are as...
  • Page 40 Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, Plain paper, Thin paper, up to 250 (80 g/m (Tray 1) B5 (JIS), Executive, A5, Recycled paper A5 L, A6, Folio Manual Feed Slot Width: 76.2 to 215.9 mm Plain paper, Thin paper,...

  • Page 41: Handling And Using Special Paper

    • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 42 • that are embossed (raised writing) listed above, they may damage your machine. This damage may not be • that were previously printed by a laser covered under any Brother warranty or or LED machine service agreement. • that are pre-printed on the inside Occasionally you may experience paper •...
  • Page 43 Loading paper Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.

  • Page 44: Loading Documents

    Loading documents How to load NOTE • To scan documents that are not documents appropriate for the ADF, see Using the scanner glass on page 35. You can send a fax, make copies, and scan • It is easier to use the ADF if you are from the ADF (Automatic Document Feeder) loading a multiple page document.

  • Page 45: Using The Scanner Glass

    Loading documents Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. NOTE To scan non-standard documents, see Using the scanner glass on page 35.

  • Page 46: Sending A Fax

    Sending a fax How to send a fax You can change the following fax sending options. Press Options. Swipe up or down, or press a or b to The following steps show you how to send a scroll through the fax options. When the fax.

  • Page 47: Stop Faxing

    Sending a fax Stop faxing NOTE You can send 2-sided documents from the ADF. To stop faxing, press Enter the fax number. Using the dial pad Using the Address Book  Address Book Using call history  Call History (For more information, see How to dial on page 55.) Press Fax Start.

  • Page 48: Faxing Letter Size Documents From The Scanner Glass

    Chapter 4 Faxing Letter size documents Transmission Verification from the scanner glass Report When faxing Letter size documents, you must You can use the Transmission Verification set the scan glass size to Letter; otherwise, Report as proof that you sent a fax. This a portion of your faxes will be missing.
  • Page 49 Sending a fax NOTE • If you choose On+Image or Off+Image, the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On. (see Advanced User's Guide, Real Time Transmission). • If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report.

  • Page 50: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.
  • Page 51 Receiving a fax Press Fax, Fax/Tel, External TAD or Manual. Press...

  • Page 52: Using Receive Modes

    Chapter 5 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions. (Fax and Fax/Tel). You may want to change the Ring Delay before using these To receive a fax in Manual mode lift the modes (see Ring Delay on page 43).

  • Page 53: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 54: Fax Detect

    Chapter 5 Fax Detect Press Press All Settings. If Fax Detect is On: The machine can receive a fax automatically, Swipe up or down, or press a or b to even if you answer the call. When you see display Fax. Receiving on the Touchscreen or hear a Press Fax.

  • Page 55: Fax Preview (Black And White Only)

    Receiving a fax Fax Preview Using Fax Preview When you receive a fax, you will see a pop-up (Black and White only) message on the Touchscreen. (For example: New Fax(es):01 [View]) How to preview a received fax Press View. The Touchscreen will display the fax list. You can view received faxes on the NOTE Touchscreen by pressing...
  • Page 56 Chapter 5 Press the Touchscreen or Touchpanel How to print all faxes in the list to perform the following operations. Press (Fax). Description Enlarge the fax. Press Received Faxes. Reduce the fax. Press Print/Delete. Scroll vertically. Do one of the following: Scroll horizontally.

  • Page 57: Turning Off Fax Preview

    Receiving a fax Turning off Fax Preview Press Press (Fax Preview). Press Off. Press Yes to confirm. If there are faxes stored in the memory, do one of the following:  If you do not want to print the stored faxes, press Continue.

  • Page 58: Using Pc-Fax

    Swipe up or down, or press a or b to From the (Start) menu, select display <USB> or your computer name if All Programs > Brother > MFC-XXXX > the machine is connected to a network. PC-FAX Receiving > Receive. (XXXX is Press <USB> or your computer name.

  • Page 59: Pc-Fax Send

    Using PC-FAX PC-FAX Send NOTE • Before you can set up PC-Fax Receive The Brother PC-FAX feature lets you use you must install the MFL-Pro Suite your computer to send a document from an software on your computer. Make sure application as a standard fax.

  • Page 60: Telephone And External Devices

    Telephone and external devices Telephone line Press On or Always. services NOTE • If you choose On, pressing R will let you access an outside line. Setting the telephone line • If you choose Always, you can access an type outside line without pressing R.

  • Page 61: Connecting An External Tad

    Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...

  • Page 62: Recording An Outgoing Message (Ogm)

    Chapter 7 Recording an outgoing External and extension message (OGM) telephones Record 5 seconds of silence at the NOTE beginning of your message. This allows You must turn the Remote Codes setting your machine time to listen for fax tones. to on to use the Remote Activation Code l51 and Remote Deactivation Code #51 Limit your speaking to 20 seconds.

  • Page 63: Operation From External Or Extension Telephones

    If you answer a fax call on an extension If your non-Brother cordless telephone is telephone, or an external telephone that is connected to the telephone line cord (see correctly connected to the machine into the...
  • Page 64 Chapter 7 Turning on the Remote Codes Changing the Remote Codes You must turn the Remote Codes setting to The preset Remote Activation Code is l51. On to use the Remote Activation Code and The preset Remote Deactivation Code is #51. Remote Deactivation Code.

  • Page 65: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Dialing from the Address Book You can dial in any of the following ways. Load your document. Manual dialling Press (Fax). Load your document. Press Address Book. Do one of the following:  Do one of the following: When Fax Preview is set to Off, ...

  • Page 66: Storing Numbers

    Chapter 8 Storing numbers NOTE If you downloaded Internet Fax: You can set up your machine to do the If you want to store an E-mail address to following types of easy dialling: Address Book use with Internet Fax or Scan to E-mail and Groups for broadcasting faxes.

  • Page 67: Changing Address Book Names Or Numbers

    Dialling and storing numbers  Changing Address Book To change the fax or telephone number, press Address. Enter the names or numbers new fax or telephone number (up to 20 digits) using the keyboard on the You can change or delete an Address Book Touchscreen.

  • Page 68: Making Copies

    Making copies How to copy Stop copying The following steps show the basic copy To stop copying, press operation. Copy preset settings Do one of the following to load your document: You can copy with a variety of settings that ...

  • Page 69: Copy Options

    Making copies Copy Options Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g You can change the following copy settings. and h for each setting you want. If you Press Copy and then press Options.

  • Page 70: Creating A Prn File For Direct Printing

    You can print by just click File, then Print. plugging your USB Flash memory drive into Choose Brother MFC-XXXX Printer (1) the machine’s USB direct interface. You can and check the Print to file box (2).

  • Page 71: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW) Printing data directly Connect your USB Flash memory drive or digital camera to the USB direct from the USB Flash interface (1) on the front of the machine. The Touchscreen will automatically memory drive or digital show the USB memory menu to confirm...
  • Page 72 Chapter 10 Press Direct Print. Do one of the following:  To change another setting, repeat NOTE step e. If your machine has been set to Secure  If you do not want to change other Function Lock On, you may not be able to settings, press OK and go to step h.

  • Page 73: Changing The Default Settings For Direct Print

    Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW) Changing the default settings for direct print You can change the default settings for Direct Print. Connect your USB Flash memory drive or digital camera to the USB direct interface on the front of the machine.

  • Page 74: How To Print From A Computer

    To print from a computer, you must install the printer driver. (For more information about printer driver settings, see Software User's Guide) Install the Brother printer driver from the CD-ROM (see Quick Setup Guide). From your application, choose the Print command.

  • Page 75: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM (see Quick Setup Guide: Install MFL-Pro Suite). ...

  • Page 76: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

     (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
  • Page 77 How to scan to a computer Make sure the machine you want to use is selected from the Model drop-down list. Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 78: How To Scan A Document As A Pdf File Using The Touchscreen

    Chapter 12 How to scan a document as a PDF file using the Touchscreen Load your document (see How to load documents on page 34). Press Scan. Swipe left or right to display to File. will be displayed in the centre of the Touchscreen highlighted in blue. Press OK.
  • Page 79 How to scan to a computer NOTE The following scan modes are available. • to USB (MFC-9330CDW and MFC-9340CDW) ® • to Network (Windows • to FTP • to E-mail Server • to E-mail • to Image • to OCR •...

  • Page 80: Routine Maintenance

    You must replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself: Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
  • Page 81 Routine maintenance The messages in the table appear on the Touchscreen in Ready mode. These messages provide advanced warnings to replace the consumable items before they reach end of life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Touchscreen Consumable item Approximate life...
  • Page 82 Waste toner box See page 91. WT-220CL Replace WT Box 50,000 pages Fuser unit Contact Brother customer service or your Replace Fuser 50,000 pages local Brother dealer for a replacement fuser unit. Paper feeding kit Contact Brother customer service or your...
  • Page 83 Routine maintenance NOTE • Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill. •...

  • Page 84: Replacing The Toner Cartridges

    (Cyan, Magenta, Yellow). Actual C=Cyan, M=Magenta, Y=Yellow ). page count will vary depending on your A new Brother Original toner cartridge will average type of document. reset the Replace Toner message. When a toner cartridge is running low, the Touchscreen shows Toner Low.
  • Page 85 Routine maintenance Replacing the toner cartridges WARNING Make sure the machine is turned on. HOT SURFACE Open the top cover until it locks in the After you have just used the machine, some open position. internal parts of the machine will be extremely hot.
  • Page 86 Push down the green lock lever and take IMPORTANT the toner cartridge out of the drum unit. • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 87 Routine maintenance IMPORTANT WARNING • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold • DO NOT put a toner cartridge or a toner water. cartridge and drum unit assembly into a •...
  • Page 88 (or room light for long periods of time), the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 89 Routine maintenance Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically.
  • Page 90 Clean the corona wire inside the drum Slide each toner cartridge and drum unit unit by gently sliding the green tab from assembly into the machine. Make sure left to right and right to left several times. you match the toner cartridge colour to the same colour label on the machine.

  • Page 91: Replacing The Drum Units

    (unless you replaced an individual drum [DR-261CL-BK for Black and DR-261CL-CMY for Colour] for reasons other than reaching its rated life). For your convenience, Brother sells the drum units as a set of four (DR-261CL). IMPORTANT For best performance, use a Brother Original drum unit and Brother Original toner units.
  • Page 92 (see Cleaning the Replace the drum unit with a new one. We corona wires on page 101). recommend a Brother Original drum unit be installed at this time. If you cleaned the corona wires and the...
  • Page 93 Routine maintenance Replacing the drum units Remove the toner cartridge and drum unit assembly for the colour shown on IMPORTANT the Touchscreen. • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 94 Push down the green lock lever and take IMPORTANT the toner cartridge out of the drum unit. • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.

  • Page 95: Important Note

    Routine maintenance IMPORTANT NOTE • Handle the toner cartridge carefully. If • Be sure to seal up the used drum unit toner scatters on your hands or clothes, tightly in a bag so that toner powder does immediately wipe or wash it off with cold not spill out of the drum unit.
  • Page 96 Put the toner cartridge firmly into the Clean the corona wire inside the drum new drum unit until you hear it lock into unit by gently sliding the green tab from place. If you put the cartridge in left to right and right to left several times. correctly, the green lock lever will lift automatically.
  • Page 97 Routine maintenance Slide each toner cartridge and drum unit Close the top cover of the machine. assembly into the machine. Make sure When you replace the drum unit with a you match the toner cartridge colour to new one, you must reset the drum the same colour label on the machine.

  • Page 98: Replacing The Belt Unit

    Replacing the belt unit Remove all of the toner cartridge and drum unit assemblies. Model name: BU-220CL A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages. Replace Belt When the Replace Belt message appears on the Touchscreen, you must replace the belt unit.
  • Page 99 Routine maintenance Hold the green handle of the belt unit IMPORTANT and lift the belt unit up, and then pull it • We recommend that you place the toner out. cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner.
  • Page 100 Unpack the new belt unit and put the Slide each toner cartridge and drum unit new belt unit in the machine. assembly into the machine, making sure you match the toner cartridge colours to the same colour labels on the machine. BK = Black, C = Cyan, M = Magenta, Y= Yellow...

  • Page 101: Replacing The Waste Toner Box

    Routine maintenance Replacing the waste toner Close the top cover of the machine. When you replace the belt unit with a new one, you must reset the belt unit Model name: WT-220CL counter. Instructions of how to do this can be found in the box your new belt The life of a waste toner box is approximately unit came in.
  • Page 102 Remove all of the toner cartridge and IMPORTANT drum unit assemblies. • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. •...
  • Page 103 Routine maintenance Hold the green handle of the belt unit Remove the orange packing material and lift the belt unit up, and then pull it and discard it. out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
  • Page 104 Hold the green handle of the waste toner WARNING box and remove the waste toner box from the machine. • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside...
  • Page 105 Routine maintenance Unpack the new waste toner box and Put the belt unit back in the machine. place it in the machine.
  • Page 106 Slide each toner cartridge and drum unit assembly into the machine, making sure you match the toner cartridge colours to the same colour labels on the machine. BK = Black, C = Cyan, M = Magenta, Y= Yellow Close the top cover of the machine.

  • Page 107: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking IMPORTANT • Use neutral detergents. Cleaning with the machine volatile liquids such as thinner or benzine will damage the surface of the machine. Clean the outside and inside of the machine • DO NOT use cleaning materials that regularly with a dry, lint-free cloth.

  • Page 108: Cleaning The Outside Of The Machine

    Cleaning the outside of the Wipe the outside of the machine with a dry, lint-free cloth to remove dust. machine IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). Cleaning the Touchscreen Press and hold down to turn the machine off.

  • Page 109: Cleaning The Led Heads

    Routine maintenance Cleaning the LED heads Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. If there is a problem with the print quality, such as light or faded colours or white streaks or bands down the page, clean the LED heads as follows: IMPORTANT...

  • Page 110: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the windows of all four LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED heads (1) with your fingers. Press and hold down to turn the machine off.

  • Page 111: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth If you have print quality problems or the slightly moistened with water. Touchscreen shows Drum !, clean the corona wires as follows: Open the top cover until it locks in the...
  • Page 112 IMPORTANT WARNING • We recommend that you place the toner cartridge and drum unit assembly on a HOT SURFACE clean, flat surface with disposable paper After you have just used the machine, some underneath it in case you accidentally spill internal parts of the machine will be or scatter toner.
  • Page 113 Routine maintenance Clean the corona wire inside the drum Slide the toner cartridge and drum unit unit by gently sliding the green tab from assembly into the machine. Make sure left to right and right to left several times. that you match the toner cartridge colour to the same colour label on the machine.

  • Page 114: Cleaning The Drum Unit

    Repeat steps b - d to clean the three Cleaning the drum unit remaining corona wires. If your printout has dots at 94 mm intervals, NOTE follow the steps below to solve the problem. When cleaning the corona wires, you do not have to remove the toner cartridge Make sure that the machine is in the from the drum unit.
  • Page 115 Routine maintenance Open the top cover until it locks in the WARNING open position. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts. The colour of printed dots is the colour of the drum you should clean.
  • Page 116 Push down the green lock lever and take IMPORTANT the toner cartridge out of the drum unit. • We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 117 Routine maintenance Turn the drum unit as shown in the IMPORTANT illustration. Make sure that the drum unit • Handle the toner cartridge carefully. If gear (1) is on the left side. toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 118 Use the numbered markers next to the Turn the edge of the drum unit toward drum roller to find the mark. For you by hand while looking at the surface example, a dot in column 2 on the Drum of the suspected area. Dot Check Sheet would mean that there is a mark in the "2"...
  • Page 119 Routine maintenance Put the toner cartridge firmly into the Slide the toner cartridge and drum unit new drum unit until you hear it lock into assembly into the machine. Make sure place. If you put the cartridge in that you match the toner cartridge colour correctly, the green lock lever will lift to the same colour label on the machine.

  • Page 120: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Close the top cover of the machine. rollers Turn on the machine and try a test print. Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring the correct feeding of the paper. If you have paper feed problems, clean the pick-up rollers as follows: Press and hold down to turn the...

  • Page 121: Calibration

    Routine maintenance Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to The output density for each colour may vary remove dust. depending on the machine’s environment, such as temperature and humidity.

  • Page 122: Auto Registration

    Auto Registration NOTE • If an error message is displayed, press OK If solid areas of colour or images have cyan, and try again. magenta or yellow fringes, you can use the (For more information, see Error and auto-registration feature to correct the maintenance messages on page 116.) problem.

  • Page 123: Frequency (Colour Correction)

    Routine maintenance Frequency (Colour Correction) You can set how often the colour correction (Colour Calibration and Auto Registration) occurs. The default setting is Normal. The colour correction process consumes some amount of the toner. Press Press All Settings. Swipe up or down, or press a or b to display Printer.

  • Page 124: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 125 Troubleshooting Scanning problems:  Scanning difficulties on page 143 Software and Network problems:  Software difficulties on page 143  Network difficulties on page 144...

  • Page 126: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 127 Troubleshooting Error Message Cause Action Poor telephone line quality Try sending the fax again or try connecting the Comm.Error caused a communication error. machine to another telephone line. If the problem continues, contact the telephone company and ask them to check your telephone line.
  • Page 128 Error Message Cause Action The corona wires on the drum Clean the corona wires on the drum units (see Drum ! units must be cleaned. Cleaning the corona wires on page 101). The drum unit or the toner Put the toner cartridge into the drum unit that is cartridge and drum unit indicated on the Touchscreen.
  • Page 129 Troubleshooting Error Message Cause Action Printing colour documents is Contact your administrator to check your No Permission restricted by Secure Function Secure Function Lock Settings. Lock 2.0. The print job will be cancelled. The machine is out of paper in Do one of the following: No Paper the paper tray, or paper is not...
  • Page 130 Press and hold down to turn the machine off, wait a few minutes, and then turn it on again (see Transferring your faxes or Fax Journal report on page 124).  If the problem continues, contact Brother customer service for support.
  • Page 131 83). C=Cyan, installed. M=Magenta, Y=Yellow. It is time to replace the fuser Contact Brother customer service or a Brother Replace Fuser unit. Authorized Service Center to replace the fuser unit. It is time to replace the paper...
  • Page 132 (see Transferring your faxes or Fax Journal report on page 124).  If the problem continues, contact Brother customer service for support. The length of the paper in the Open the back cover (face-up output tray) to let...
  • Page 133 Troubleshooting Error Message Cause Action A defective USB device or a Unplug the device from the USB direct Unusable Device high power consumption USB Remove the Device. interface. Press and hold down to turn the device has been connected to Turn the power off machine off, and then turn it on again.

  • Page 134: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to another fax machine Journal report If you have not set up your Station ID, you If the Touchscreen shows: cannot enter fax transfer mode (see Quick Setup Guide: Enter personal information  Print Unable XX (Station ID)).
  • Page 135 Windows Swipe up or down, or press a or b to From the (Start) menu, select display Service. All Programs > Brother > Press Service. MFC-XXXX > PC-FAX Receiving > Receive. (XXXX is your model Press Data Transfer. name.) ®...

  • Page 136: Document Jams

    Document Jams Document is jammed under the document cover Document is jammed in the Remove any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Remove any paper from the ADF that is not jammed.

  • Page 137: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Remove any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 138: Paper Jams

    Paper Jams Paper is jammed in the paper tray If the Touchscreen shows Jam Tray, follow Always remove the remaining paper from the these steps: paper tray and straighten the stack when you are adding new paper. This helps prevent Pull the paper tray completely out of the multiple sheets of paper from feeding through machine.

  • Page 139: Paper Is Jammed At The Output Paper Tray

    Troubleshooting Paper is jammed at the output Make sure the paper is below the paper tray maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the When the paper is jammed at the output paper guides to fit the paper size.

  • Page 140: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back Push the scanner down with both hands to close it. of the machine If the Touchscreen shows Jam Rear, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 141 Troubleshooting Pull the green tabs at the left and right Close the fuser cover (1). Make sure the sides down to release the fuser green tabs at the left and right sides lock cover (1). into place. Use both hands to gently pull the Close the back cover until it locks in the jammed paper out of the fuser unit.

  • Page 142: Paper Is Jammed Inside The Machine

    Paper is jammed inside the WARNING machine HOT SURFACE If the Touchscreen shows Jam Inside, After you have just used the machine, some follow these steps: internal parts of the machine will be Leave the machine turned on for extremely hot. Wait for the machine to cool 10 minutes for the internal fan to cool down before you touch the internal parts.
  • Page 143 Troubleshooting Pull out the jammed paper slowly. IMPORTANT • We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 144 Slide each toner cartridge and drum unit Close the top cover of the machine. assembly into the machine, making sure NOTE you match the toner cartridge colours to If you turn off the machine during the same colour labels on the machine. Jam Inside is on the Touchscreen, the machine will print incomplete data from your computer when it is turned on.

  • Page 145: Paper Is Jammed Underneath The Paper Tray

    Troubleshooting Paper is jammed underneath If paper is not caught inside the machine, check underneath the paper the paper tray tray. If the Touchscreen shows Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 146 WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts. Use both hands to gently pull the jammed paper out of the back of the machine.

  • Page 147: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 148: Paper Handling Difficulties

    Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly Press to cancel print jobs. or it prints garbage. Check the settings in your application to make sure they are set up to work with your machine. The machine prints the first couple Check the settings in your application to make sure they are set up to work with of pages correctly, then some your machine.

  • Page 149: Printing Received Faxes

    Troubleshooting Printing received faxes Difficulties Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the  Horizontal streaks telephone line.

  • Page 150: Receiving Faxes

     If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.

  • Page 151: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly (see Connecting an external TAD on page 51).

  • Page 152: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 153: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in ® your scanning application. For example, in Nuance™ PaperPort™ 12SE, click starting to scan. (Windows Desktop >...

  • Page 154: Network Difficulties

    (Windows installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
  • Page 155 ® ® For Windows 8 and Windows Server 2012: Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer properties. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol. (Macintosh) If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary.

  • Page 156: Setting Dial Tone Detection

    Press may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14400 bps.

  • Page 157: Improving The Print Quality

    NOTE Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using recommended paper. Make sure you use paper that meets our specifications (see Acceptable paper and other print media on page 29).
  • Page 158 Examples of poor print quality Recommendation  Perform the calibration using the Touchscreen or the printer driver (see Calibration on page 111). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Adjust the copy density and contrast if you are copying (see Advanced User's Guide: Adjusting Density and Contrast).
  • Page 159 (see Replacing the toner cartridges on page 75). To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  The drum unit may be damaged. Install a new drum unit (see Replacing the drum units on page 83.)
  • Page 160 Identify the colour causing the problem and install a new drum unit (see Replacing the drum units on page 83). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
  • Page 161 Identify the colour causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 75). To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Toner scatter or toner stain ...
  • Page 162 Identify the colour causing the problem and install a new drum unit (see Replacing the drum units on page 83). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
  • Page 163 Troubleshooting Examples of poor print quality Recommendation  Make sure the back cover is closed correctly. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure the two grey levers inside the back cover are in ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. the up position (1).
  • Page 164  Identify the colour causing the problem and install a new drum unit (see Replacing the drum units on page 83). To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
  • Page 165 Troubleshooting Examples of poor print quality Recommendation  Make sure the two grey levers inside the back cover are in the up position (1). Pull up the two grey levers until they stop. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 166 Examples of poor print quality Recommendation  Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the manual feed slot on page 23). NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1).

  • Page 167: Machine Information

    Troubleshooting Machine Information Checking the Firmware Version Checking the Serial Number You can see the machine’s firmware version on the Touchscreen. You can see the machine’s Serial Number on the Touchscreen. Press Press Press All Settings. Press All Settings. Swipe up or down, or press a or b to display Machine Info..

  • Page 168: Reset Functions

    You can reset all the machine’s settings NOTE back to the factory default. If you do not reboot your machine, the Brother strongly recommends you reset will not finish and your settings will perform this operation when you dispose remain unchanged.

  • Page 169: Settings And Features Tables

    Settings and features tables Using the Settings Tables Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want as they are displayed on the screen. We created step-by-step Settings Tables and Features Tables so you can see at-a-glance all the available choices for each setting and...

  • Page 170: Settings Tables

    Settings Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. The factory settings are shown in Bold with an asterisk. (Settings) Level 1 Level 2 Level 3 Options Descriptions See Page —...
  • Page 171 A5 L Folio — — Set the type of paper Thin in the paper tray. Plain Paper* (Paper Type) Thick (MFC-9140CDN) Thicker Recycled Paper — — Set the size of paper in the paper tray. Letter (Paper Size) Legal (MFC-9140CDN)
  • Page 172 All settings Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page — — Set the type of paper General Setup Paper Type Thin in the paper tray. Plain Paper* Thick Thicker Recycled Paper — — Set the size of paper Paper Size in the paper tray.
  • Page 173 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page — Set the screen that is General Setup Button Settings Home Home* displayed when you Button (continued) More Settings press Home ( ) on Shortcuts 1 the Touchpanel.
  • Page 174 Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page Setup Receive Receive Mode — Choose the receive Fax* mode that best suits Fax/Tel your needs. External TAD Manual — (2 - 8) Set the number of Ring Delay rings before the machine answers in Fax or Fax/Tel mode.
  • Page 175 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page Memory Receive — Set the machine to Setup Receive Off* forward fax (continued) (continued) Fax Forward messages, to store incoming faxes in the Fax Storage memory (so you can PC Fax Receive retrieve them while...
  • Page 176 Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page Report Setting XMIT Report — Choose the initial setup for the (continued) On+Image Transmission Verification Report. Off* Off+Image Set the interval for Journal Period Journal Period Off automatic printing of Every 50 Faxes* the Fax Journal.
  • Page 177 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Print a list of the Print Options Internal Font HP LaserJet machine’s internal BR-Script 3 fonts.
  • Page 178 [000-255] Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 179 Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 180 Static Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 181 Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 182 Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 183 Strong. Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 184 [1-65535] Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 185 Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 186 Network User's Guide Visit the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 187 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page Print Reports XMIT Verify View on LCD — — Display and print a Transmission Print Report — — Verification Report for your last transmission. Address Book —...
  • Page 188 Level 1 Level 2 Level 2 Level 2 Options Descriptions See Page — — — Check the serial Machine Info. Serial No. number of your machine. Main Version — — Check the firmware Firmware version of your Version Sub1 Version — —...
  • Page 189 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page — — Put the date and time Initial Setup Date & Time Date on the Touchscreen — — Time and in the headings of faxes you send. Auto Daylight —...

  • Page 190: Features Tables

    Features Tables Fax (When Fax Preview is Off) Level 1 Level 2 Level 3 Options Descriptions See Page — — — Redial the last — Redial (Pause) number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen.
  • Page 191 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions See Page — — Start sending a fax — Address Book Apply using the address (continued) book. Choose a number Call History Outgoing Call Edit Add to Address from the Outgoing Book Call history and then...
  • Page 192 Level 1 Level 2 Level 3 Options Descriptions See Page Automatically send a Options Coverpage Setup Coverpage Setup On cover page you (continued) Off* programmed. Coverpage Note 1.Comment Off 2.Please Call 3.Urgent 4.Confidential — Total Pages — Set up your machine Polling RX Standard to poll another fax...
  • Page 193 Settings and features tables Fax (When Fax Preview is On) Level 1 Level 2 Level 3 Options Descriptions See Page See Fax (When Fax Preview is Off) on page 180. Sending Faxes Print All(New Faxes) — Print the new Received Faxes Print/Delete received faxes.
  • Page 194 Copy Copy Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page — — — — Lets you make a — Mono Start monochrome copy. Colour Start — — — — Lets you make a colour copy. —...
  • Page 195 Settings and features tables Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page Enlarge/Reduce — — — Options 100%* Choose an Enlarge 200% (continued) enlargement ratio for 141% A5A4 the next copy. 104% EXELTR Choose a reduction Reduce 97% LTRA4 ratio for the next...
  • Page 196 — Adjust the blue colour Blue for copies. — — Enable or disable 2-sided Copy Off* 2-sided copying and (MFC-9140CDN 1-sided2-sided choose long edge or Long Edge Flip short edge. MFC-9330CDW) 1-sided2-sided Short Edge Flip — — 2-sided Copy...
  • Page 197 Settings and features tables Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions See Page — — Choose a page Options 2-sided Copy LongEdge layout option when Page Layout LongEdge* (continued) you make 2-sided (MFC-9340CDW) LongEdge N in 1 copies from a ShortEdge 2-sided document.
  • Page 198 Scan Scan Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page (PC Select) See Options (to OCR) on page 190. to OCR Options — — Add the current Save as settings as a Shortcut shortcut. — — Start scanning.
  • Page 199 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions See Page (Profile name) See Options (to FTP and to Network) on page 196. to FTP Options — — Add the current Save as settings as a Shortcut shortcut.
  • Page 200 Options (to OCR) Level 1 Level 2 Options Descriptions See Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-9340CDW) 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Set with Touch Panel Off(Set with Computer)* the Touchscreen, choose Choose the scan type for Scan Type...
  • Page 201 Settings and features tables Options (to File, to Image and to E-mail) Level 1 Level 2 Options Descriptions See Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-9340CDW) 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Set with Touch Panel Off(Set with Computer)* the Touchscreen, choose...
  • Page 202 Options (to USB) Level 1 Level 2 Options Descriptions See Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-9340CDW) 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in Choose the scan...
  • Page 203 Settings and features tables Level 1 Level 2 Options Descriptions See Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 204 Options (to E-mail Server) Level 1 Level 2 Options Descriptions See Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-9340CDW) 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in...
  • Page 205 Settings and features tables Level 1 Level 2 Options Descriptions See Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 206 Options (to FTP and to Network) Level 1 Level 2 Options Descriptions See Page Choose the 2-sided scan Options 2-sided Scan Off* mode. (MFC-9340CDW) 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document.
  • Page 207 Settings and features tables Level 1 Level 2 Options Descriptions See Page (When you select Colour or Choose the scan Options File Type Grey in Scan Type) resolution and file format (continued) for your document. PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type)
  • Page 208 Direct Print (MFC-9330CDW and MFC-9340CDW) Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Direct Print (Select File) Set the print media Print Settings Paper Type Thin type when printing (No. of Prints Plain Paper* directly from the USB (001-999)) flash memory drive.
  • Page 209 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Enable or disable Direct Print Print Settings Collate page collation when (continued) (No. of Prints printing directly from (001-999)) the USB Flash (continued) memory drive.
  • Page 210 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Set the default page DefaultSettings Orientation Portrait* orientation when (continued) Landscape printing directly from the USB Flash memory drive. — — Enable or disable the Collate default page collation when printing directly from the USB Flash memory drive.
  • Page 211 Settings and features tables Toner Level 1 Level 2 Level 3 Options Descriptions See Page — — View the approximate Toner Life remaining toner life for each colour. — — Print the Test Print Test Print page. Adjust the colour Calibration Calibrate density or return the...
  • Page 212 Google Drive™ — — — — ® Flickr Facebook — — Evernote — — Dropbox — — Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 213 Settings and features tables Shortcut Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — See Options Choose the desired Add Shortcut Copy Receipt on page 184. settings from the — Normal preset items. — 2in1(ID) — 2in1 —...
  • Page 214 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Automatically send a Add Shortcut Coverpage Setup Coverpage Setup On cover page you (continued) (Options) programmed. (continued) Coverpage 1.Comment Off Note 2.Please Call 3.Urgent 4.Confidential — Total Pages Overseas Mode — If you are having difficulty sending faxes overseas, set...
  • Page 215 Internet. — Profile Name Send scanned data to FTP via FTP. Picasa Web — — Visit the Brother Albums™ Solutions Center to download the Web Google Drive™ — — Connect Guide at — —...

  • Page 216: Entering Text

    Entering text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle among letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c. Making corrections If you entered an incorrect character and want to change it, use the arrow buttons to move the cursor under the incorrect character.

  • Page 217: D Specifications

    Specifications General Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Printer Type Print Method Electrophotographic LED Printer Memory Capacity 192 MB 256 MB LCD (liquid crystal display) 3.7 in. (93.4 mm) TFT Colour Touchscreen LCD Touchpanel Power Source 220 - 240 V AC 50/60 Hz Peak Approx.
  • Page 218 Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Noise Level Sound Printing m = 53.0 dB (A) Pressure Ready m = 33 dB (A) Sound Power Printing d = 6.39 B (A) (Colour) Printing d = 6.42 B (A) (Monochrome) Ready d = 4.44 B (A) 10 to 32.5 °C...

  • Page 219: Document Size

    Specifications Document Size Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Document Size ADF Width 147.3 to 215.9 mm (1-sided) ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Max. 300.0 mm Length Document Size ADF Width — 147.3 to (2-sided) 215.9 mm...

  • Page 220: Print Media

    Print media Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Paper Input Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m Maximum Up to 250 sheets of 80 g/m...

  • Page 221: Fax

    Specifications Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JBIG Modem Speed 33,600 bps (with Automatic Fallback) 2-sided Print Receiving Automatic 2-sided Sending — Yes (from ADF) Scanning Width Max. 208 mm Printing Width Max. 208 mm...

  • Page 222: Copy

    Copy Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Copy Width Max. 210 mm Automatic 2-sided Copy — Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 × 600 dpi Resolution Less than 19 seconds at 23 °C / 230 V...

  • Page 223: Scanner

    Max. 210 mm Automatic 2-sided Scanning — Yes (from ADF) For the latest driver updates for the version of OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...

  • Page 224: Printer

    Printer Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Automatic 2-sided Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600 dpi × 600 dpi, 2400 dpi (600 dpi × 2400 dpi) quality Resolution Print Speed Monochrome Up to 7 sides/minute (Up to 3.5 sheets/minute) (2-sided)

  • Page 225: Interfaces

    Specifications Interfaces Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable.

  • Page 226: Network

    Utility See Computer requirements on page 218. ® (For Windows users) Brother BRAdmin Light is available on the CD-ROM provided with the machine. (For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (For Windows users) If you require more advanced machine management, use the latest Brother BRAdmin...

  • Page 227: Direct Print Feature

    — PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface — USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.

  • Page 228: Computer Requirements

    PC-Fax (Send) Processor System OS X v10.8.x Scanning For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-Fax supports black and white only. ® ®...

  • Page 229: Consumable Items

    Specifications Consumable items Model MFC-9140CDN MFC-9330CDW MFC-9340CDW Model Name Toner Inbox Black — Approx. 1,000 pages A4 or Letter page Cartridge Cyan — Approx. 1,000 pages A4 or Letter page Magenta Yellow Standard Black TN-261BK Approx. 2,500 pages A4 or Letter page...

  • Page 230: Index

    External telephone, connecting ....52 scanner ..........100 Connecting external TAD (answering machine) ..51 external telephone ........52 Consumable items ...... 70 Control panel overview ......8 ControlCenter2 (for Macintosh) See Software User's Guide. ® ControlCenter4 (for Windows See Software User's Guide. Cordless telephone (non-Brother) ....53...
  • Page 231 Fax codes Machine information changing ..........54 firmware version ......... 157 remote activation code ......53 how to reset the machine ....158 remote deactivation code ......53 reset functions ........158 Fax Detect ..........44 serial number ........157 Fax, stand-alone Macintosh receiving See Software User's Guide.
  • Page 232 Paper ............29 Redial ............55 how to load ..........21 Remote setup in manual feed slot ......23 See Software User's Guide. in paper tray ........21 Replacing recommended ........ 29 belt unit ..........88 size ..........28 drum units ..........81 tray capacity ..........30 toner cartridges ........
  • Page 233 TAD (telephone answering device), Waste toner box external ............42 replacing ..........91 connecting ..........51 Weights ..........207 recording OGM ........52 Wi-Fi Direct™ ..........5 ® Tel/R ............53 Windows Telephone line See Software User's Guide. connections ...........51 Wireless Network difficulties ..........139 See Quick Setup Guide and Network interference .........146 User's Guide.
  • Page 234 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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