Table of Contents
Advertisement
Troubleshooting
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to solve them. Note that these techniques may not be suc-
cessful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Gateway's Power light is on, as well as the appropriate lights for any
active connections (Ethernet or
the appropriate cable.
Connection to the Router
Check that the default
ing Start, Run, typing
address should be
IP
), and the Default Gateway address should be
254
computer to allow the Gateway to assign a
previously assigned to the computer, it will need to be removed before the
Gateway can dynamically assign a new
check the
address of the computer again. If it is still not correct, type
IP
(note the space after
fig /?
to release and renew the
Once the
address has been verified as correct, open a Web browser. In the
IP
"Address" text box, type
Configurator Main Menu screen appears, verifying the Gateway's active connection.
). If the connection is not active, reconnect
USB
address the computer is receiving is correct by select-
IP
in the "Open" text box, then typing
cmd
x (with "x" representing a number from
192.168.0.
ipconfig
address.
IP
192.168.0.1
73
192.168.0.1
address. If a static
IP
address. After the computer restarts,
IP
) to receive an explanation about how
and click Go. The Gateway's Web
8
. The
ipconfig
through
2
. If not, restart the
address was
IP
ipcon-
Advertisement
Table of Contents
