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ActionTec GT701-WG User Manual

54 mbps wireless dsl gateway
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54 Mbps
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Model #: GT701-WG

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Summary of Contents for ActionTec GT701-WG

  • Page 1: User Manual

    54 Mbps Wireless DSL Gateway Model #: GT701-WG User Manual ™ Solutions for the Digital Life...

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Technical Support 2 Setting Up the Gateway Attention! Connecting a Computer to the Gateway Installing Phone Filters Setting Up the DSL Connection 3 Using Qwest DSL Connecting to the Internet Disconnecting from the Internet 4 Basic Setup Basic Setup...
  • Page 3 Actiontec 54 Mbps Wireless DSL Gateway User Manual 8 Setting Up a Network Ethernet 9 Troubleshooting A Reference Locating Computer Information Locating Windows Operating System Files B Static IP Address on the Computer Windows 98 SE Windows Me Windows 2000 Windows XP C Computer Security Comparing DSL Service with a Dial-Up Modem 121...

  • Page 4: Introduction

    Introduction Thank you for purchasing the Actiontec 54 Mbps Wireless Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless Gateway is sure to be one of the keys to your success.

  • Page 5: Features

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Microsoft Windows (Me), Windows NT 4.0 +, Mac +, or Mac OS 9.0 ☞ Note: USB LAN , Windows NT 4.0 Internet Explorer or higher ( recommended) network protocol installed on each computer TCP/IP Features This section contains a quick description of the Gateway’s lights, ports, etc.
  • Page 6 Power Light The Power Light displays the Gateway’s current status. If the Power Light glows steadily green, the Gateway is receiving power and fully operational. When the Power Light is rapidly flashing, the Gateway is initializing. If the Power Light is not illuminated when the power cord is plugged in, the Gateway has suffered a critical error and technical support should be contacted.
  • Page 7 Actiontec 54 Mbps Wireless DSL Gateway User Manual Rear Panel The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone, , and Power), as well as a Reset switch. Line Port Used to connect the Gateway to a Phone Port Used to connect a telephone to the Gateway.

  • Page 8: Technical Support

    Power Port Used to connect the Power Cord to the Gateway. Warning: Do not unplug the power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway. Technical Support Self Help To obtain answers to support page at this address: http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html A help page is also available on the main page of the Actiontec...
  • Page 9 Actiontec 54 Mbps Wireless DSL Gateway User Manual service installation support ☞ Note: Before attempting any of the above, make sure access to the Internet is available. Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway.
  • Page 10 Microsoft Internet Connection Sharing ( Advanced configuration with multiple computers; Non-Actiontec-provided network card/Ethernet cable installation, configu- ration, or troubleshooting; Commercial firewall software configuration; contact the Actiontec Pay For Support Center at working support is provided for a fee of ture support includes: Port Forwarding (Static Static Routing Address Cloning...
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  • Page 12: Setting Up The Gateway

    Setting Up the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation ™ Buddy , which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured.

  • Page 13: Connecting A Computer To The Gateway

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Connecting a Computer to the Gateway Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway’s power cord, and connecting the Gateway to the computer.
  • Page 14 Chapter 2 Setting Up the Gateway 3. Select the appropriate modem payment option, then click Next. 4. Read the on-screen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next.
  • Page 15 Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Click the check box next to Ethernet (Recommended), then click Next. 6. Get the Welcome Letter (or Worksheet) provided by the Click Next. ISP.
  • Page 16 Chapter 2 Setting Up the Gateway 7. Read the on-screen information concerning home security alarms, then click Next. 8. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next.
  • Page 17 Actiontec 54 Mbps Wireless DSL Gateway User Manual 9. Get the Gateway from the kit, then click Next. 10. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.
  • Page 18 Chapter 2 Setting Up the Gateway 11. Plug the larger end of the Power cord into a power outlet, then click Next. 12. Confirm the Power light on the front of the Gateway glows solid green, then click Next.
  • Page 19 Actiontec 54 Mbps Wireless DSL Gateway User Manual 13. Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Gateway, then click Next. 14. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer.
  • Page 20 Chapter 2 Setting Up the Gateway 15. Make sure the Ethernet Network light on the front of the Gateway glows solid green. Click Next. 16. Get the green cable from the kit and plug one end into the green Line port on the rear panel of the Gateway.
  • Page 21 Actiontec 54 Mbps Wireless DSL Gateway User Manual 17. Plug the other end of the green cable into the phone jack closest to the com- puter. Click Next. The Gateway is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters”...
  • Page 22 Chapter 2 Setting Up the Gateway 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Select the appropriate modem payment option, then click Next.
  • Page 23 Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. Read the on-screen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next. ☞ Note: If “I purchased my modem from Qwest” was selected in step 3, go directly to step 5.
  • Page 24 Chapter 2 Setting Up the Gateway 6. Get the Welcome Letter (or Worksheet) provided by the Click Next. ISP. 7. Read the on-screen information concerning home security alarms, then click Next.
  • Page 25 Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next. 9. Get the Gateway from the kit, then click Next.
  • Page 26 Chapter 2 Setting Up the Gateway 10. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 11. Plug the larger end of the Power cord into a power outlet, then click Next.
  • Page 27 Actiontec 54 Mbps Wireless DSL Gateway User Manual 12. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 13. Get the purple USB cable from the kit and plug one end into the Purple port on the back of the Gateway, then click Next.
  • Page 28 Chapter 2 Setting Up the Gateway 14. Plug the other end of the purple USB cable into a USB port on the front or back of the computer. Click Next. 15. Make sure the USB light on the front of the Gateway glows solid green. Click Next.
  • Page 29 Actiontec 54 Mbps Wireless DSL Gateway User Manual 16. Get the green cable from the kit and plug one end into the green Line port on the rear panel of the Gateway. Click Next. 17. Plug the other end of the green computer.

  • Page 30: Installing Phone Filters

    Chapter 2 Setting Up the Gateway Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the line must have a phone filter installed.
  • Page 31 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Read the on-screen information, then unplug all telephones and other devices from their phone jacks. Click Next. Caution: Do not unplug the green jack near your computer. 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then plug the ends of the phone lines disconnected in step 3 into the phone filters plugged into wall jacks.
  • Page 32 Chapter 2 Setting Up the Gateway 5. If using a wall-mount phone, read the on-screen instructions, then click Next. If not installing a wall-mount phone filter, go step 7. 6. Install a wall-mount phone filter by removing the wall-mount telephone and open- ing the top and bottom toggles.
  • Page 33 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Answer the question (“Do you have a phone next to your computer?”) by clicking on the appropriate check box, then click Next. 8. If you answered “No” in the previous window, go to “Setting up the DSL Connection”...
  • Page 34 Chapter 2 Setting Up the Gateway 9. Plug the phone cord into the Phone Jack on the back of the Gateway. The connections should look like the configuration in the picture, below (if the first computer is connected via Ethernet; if the first computer is connected via USB, the purple cable will be plugged into the purple port).
  • Page 35 Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. Make sure a phone filter is NOT connected to the green DSL cable, and that the green DSL cable is connected as shown on-screen. Ethernet: USB:...
  • Page 36 Chapter 2 Setting Up the Gateway 12. Make sure the appropriate lights on the front of the Gateway glows solid green. Click Next. Ethernet: USB: Next, go to “Setting Up the Connection,” on the next page.

  • Page 37: Setting Up The Dsl Connection

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Setting Up the DSL Connection After connecting the Gateway and installing phone filters, the must be configured. To do this: 1. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 2.
  • Page 38 Chapter 2 Setting Up the Gateway 3. Enter the user name and password in the appropriate text boxes (or click the check box next to “My Then, go to step users must enter their 4. If Other ISP was selected in step 1, select the appropriate ISP protocol (PPPoE, PPPoA, or RFC 1483), as indicated in the Welcome Letter.
  • Page 39 Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Enter the user name and password in the appropriate text boxes (or click the check box next to “My Then, go to step 9. 6. If RFC 1483 was selected in step 4, select the appropriate IP type. This infor- mation is available in the Welcome Letter.
  • Page 40 Chapter 2 Setting Up the Gateway 7. Select the type of Static IP address received from the ISP (Single or Block), then click Next. 8. Enter the Address, Subnet, Gateway, (if applicable) in the proper text boxes. This information is available in the Welcome Letter.
  • Page 41 Actiontec 54 Mbps Wireless DSL Gateway User Manual Single IP Addresses: 9. The Installation Buddy checks the configuration of the Gateway.
  • Page 42 Chapter 2 Setting Up the Gateway 10. A “Congratulations” screen appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy. MSN: Other ISPs: The Gateway is successfully configured and ready for use.
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  • Page 44: Using Qwest Dsl

    Using Qwest DSL Qwest operates over home or business phone lines equipped with Qwest service. For this reason, the Qwest accessed while away from the home or business. To connect while traveling, ask the about a dial-up account. Most Qwest free, while others charge a minimal fee.
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  • Page 46: Basic Setup

    Basic Setup This chapter is a guide through a basic configuration of the Gateway, including how to connect the Gateway to the To complete the basic setup, the user will need the Welcome Letter ( Worksheet). If the document is not available, contact the immediately.
  • Page 47 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the on-screen instructions, then click Next. 5. In the next window, select the type of connection by clicking on the circle next to PPPoA PPPoE...
  • Page 48 6. Enter the User Name and Password provided by the Broadband Connection - enter it in the Static ☞ Note: If you obtained a block of Static 5, “Advanced Setup,” on page 7. Click Save and Restart in the “Save and Restart” screen. 8.
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  • Page 50: Setting Up Static Ip Address

    Setting Up Static IP Address This chapter details how to set up the Gateway with a static section explains the configuration using a single static tion explains the configuration using a block of static Configuring for a Single Static To set up the Gateway to use a single static ☞...
  • Page 51 Actiontec 54 Mbps Wireless DSL Gateway User Manual ☞ Note: If the Main Menu screen does not appear, make sure the Ethernet cable is properly connected. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side. 4.
  • Page 52 Chapter 5 Setting Up Static IP 5. Scroll down to the IP Configuration section on the existing page, click on the circle next to “Static,” and enter the IP address obtained from the sheet in the IP text box. ☞ Note: The “Subnet”...
  • Page 53 Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Actiontec 9. Once the Gateway restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 10.

  • Page 54: Configuring For A Block Of Static Ip Addresses

    Chapter 5 Setting Up Static IP 12. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Change Admin Password screen. The Gateway has been configured to support a single static Power light stops blinking, the Gateway is ready for use. Configuring for a Block of Static IP Addresses To set up the Gateway to use a block of static ☞...
  • Page 55 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. In the “Set Up/Configuration” screen, read the instructions, then select Advanced Setup from the menu on the left side. 4. Click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. Select Address from the menu on the left side.
  • Page 56 Chapter 5 Setting Up Static IP 6. Select “Obtain an then enter the gateway and subnet mask addresses assigned by the “Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively. These addresses should be included on the 7. In the “Broadband Connection via password assigned by the four times.
  • Page 57 Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. In the “ Server Configuration” screen, select “Static” from the DHCP “ ” options near the center of the screen, then enter the addresses assigned by the ☞ Note: If the ISP did not provide static DNS addresses, leave the DNS option at “Dynamic.”...
  • Page 58 Chapter 5 Setting Up Static IP 12. The “Change Admin Password” screen appears. Enter a new password in the “New Password” text box, and re-enter the password in the “Re-enter New Password” text box. Make sure to write this password down and keep it in a secure location.
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  • Page 60: Advanced Setup

    Advanced Setup This section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: then press Enter on the keyboard.

  • Page 61: Wan Ip Address

    Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the set- tings, or if unsure of which settings to modify, select Next.

  • Page 62: Transparent Bridging

    ☞ Note: Some munication with an end user. Other types of broadband Internet connections (such as fixed point wireless) may use either or Static DHCP is present, check with the Internet Service Provider ( continuing. After selecting a connection type, click Next to continue configuring the connection. Transparent Bridging Select this option to use the Gateway as a transparent bridge.
  • Page 63 Actiontec 54 Mbps Wireless DSL Gateway User Manual Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Gateway to use the Point-to-Point over Ethernet ( ) or Point-to-Point over PPPoE If a User Name, Password and/or Static should be displayed in the “Broadband Connection via If not, enter the information now.
  • Page 64 ☞ Note: Contact the Specify a Static IP Address Select this option if the Routed using a Static Address. Enter the Gateway Address provided by the Address” screen, which causes the nate at the Gateway, as opposed to the bridged to terminate at the computer. This allows the use of the router capabilities for the Local Area Network ( ☞...
  • Page 65 Actiontec 54 Mbps Wireless DSL Gateway User Manual Encapsulation If the Gateway is configured to obtain an static address, select the appropriate encapsulation option used by the ISP ( Bridged or 1483 RFC 1483 ☞ Note: Contact the Unnumbered Mode/VIP Mode If a block of public static Unnumbered Mode by clicking in the appropriate check box.

  • Page 66: Wireless Settings

    VIP Mode - This feature is used in conjunction with Unnumbered Mode. When Mode is activated, the Gateway uses Area Network ( ), allowing both Public be configured to the Addressing. All computers using Public have the Public Addresses statically assigned. After configuring your settings, click Next, then click Save and Restart to make all changes permanent.
  • Page 67 Actiontec 54 Mbps Wireless DSL Gateway User Manual Channel Channel assigns the frequency band at which the Gateway communicates. In the United States, use channels Security There are four wireless security options: Off, WEP, WEP+802.1x, and WPA. The latter three options are different types of wireless security. Selecting Off disables wireless security.
  • Page 68 64-bit -bit requires four separate keys. Each key comprises five hexa- decimal digit pairs. A hexadecimal digit consists of an alphanumeric character ranging from . An example of a create a set of -bit ate circles, then enter five hexadecimal digit pairs in each Key text box (Key 1-, Key 2-, Key 3-, Key 4-).
  • Page 69 Actiontec 54 Mbps Wireless DSL Gateway User Manual WEP+802.1x Activating WEP+802.1x and clicking Next in the Wireless Settings screen gener- ates the “Wireless 802.1x Security Settings” screen. This setting is for enterprise networks only, and should be accessed by experienced information systems spe- cialists only.

  • Page 70: Wireless Mac Authentication

    “ String” is for home network security. To set up a click in the circle next to PSK String, then enter at least eight alphanumeric characters in the text box. All wireless-enabled devices must support know the to join the network. Important: Wireless networking devices use public radio chan- nels to transmit voice and data communications.

  • Page 71: Lan Ip Address

    Actiontec 54 Mbps Wireless DSL Gateway User Manual LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “LAN IP Address” screen. The values in the “LAN IP Address” and “Netmask” text boxes are the IP address and Subnetmask of the Gateway as seen on the network.

  • Page 72: Dhcp Server Configuration

    Actiontec strongly recommends leaving the Server option is Off, ensure the on the same subnet as the “ Server Configuration.” DHCP DHCP Server Configuration Clicking Next in the “ DHCP Configuration” screen. Change Beginning Address - the assigning addresses. Actiontec recommends keeping the fac- tory default setting (192.168.0.2).

  • Page 73: Services Blocking

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Server 1 - the primary Service Provider ( tion, enter it here. If not, leave the text box intact. Server 2 - the secondary Provider ( . If the ISP) mation, enter it here. If not, leave the text box intact. Services Blocking Selecting Services Blocking in the “Advanced Configuration”...

  • Page 74: Website Blocking

    Netmeeting If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the circle next to “On” and entering the IP address of the computer. Click Next, then click Save and Restart to apply the settings. If Netmeeting is not needed, click the circle next to “Off.”...

  • Page 75: Remote Management

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Remote Management Selecting Remote Management in the “Advanced Configuration” screen gener- ates the “Remote Management” screen. Remote Management allows access to the Gateway through the Internet via another computer. Actiontec recommends leav- ing the Remote Management Off (the factory default setting).

  • Page 76: Port Forwarding

    Chapter 6 Advanced Setup Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass the Gateway’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example).

  • Page 77: Dmz Hosting

    Actiontec 54 Mbps Wireless DSL Gateway User Manual In this screen, the user can allow only certain ports. Enter the port range of the forwarded ports in the “Remote Range” text boxes, enter the Address” text box, then click “Add.” The active forwarded ports will appear in the “List of Forwarded Ports”...

  • Page 78: Firewall

    Chapter 6 Advanced Setup Firewall Selecting Firewall in the “Advanced Configuration” screen generates the “ Firewall ” screen. Select the level of security needed for the network. See Security Level Appendix E for details concerning each level of security. Dynamic Routing Selecting Dynamic Routing in the “Advanced Configuration”...

  • Page 79: Nat (Network Address Translation)

    Actiontec 54 Mbps Wireless DSL Gateway User Manual NAT (Network Address Translation) Selecting in the “Configuring the Advanced Settings” screen generates the “ ” screen. The Gateway’s basic firewall security is based on . Disabling NAT allows the computers connected to the Gateway to be accessed by outside parties.

  • Page 80: Status

    Chapter 6 Advanced Setup Status After configuring the Gateway, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Gateway’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen.
  • Page 81 Actiontec 54 Mbps Wireless DSL Gateway User Manual WAN - IP Address Displays the Address the WAN - Subnet Mask Displays the Subnet Mask address the WAN - Gateway Displays the Gateway address (for the assigned to the Gateway. WAN - DNS #1 & #2 Displays the Domain Name Server address(es) the LAN - IP Address Displays the Local Area Network’s (...
  • Page 82 Chapter 6 Advanced Setup Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays on overview of the Gateway’s routes. WAN Status Status generates a “Current Status” screen. This screen displays on Selecting overview of the Gateway’s (Wide Area Network) connection.
  • Page 83 Actiontec 54 Mbps Wireless DSL Gateway User Manual LAN Status Status generates the “Lan Port Status” screen. This screen displays Selecting on overview of the Gateway’s (Local Area Network) port connections. Active User List Selecting Active User List generates the “Active User List” screen. This screen dis- plays a list of the users currently connected to the Gateway accessing the Internet with Network Address Translation ( ) security activated.

  • Page 84: Using Utilities

    Using Utilities To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited.

  • Page 85: Dsl Settings

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, acti- vate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears.

  • Page 86: Restore Default Settings

    Restore Default Settings To restore the Gateway to its factory default settings, select Restore Default Settings from the “Utilities” screen. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Gateway’s settings in the Custom Setup screens will be lost and the factory default settings will be restored.
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  • Page 88: Setting Up A Network

    Setting Up a Network Other computers can be connected to the Gateway to form a network. The net- work computers can be connected to the Gateway in two ways: Ethernet or Ethernet 1. Insert the Installation Installation Buddy will start automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
  • Page 89 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Select Ethernet, then click Next. 4. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 5. If Other IP is selected, go to step 6.
  • Page 90 Chapter 8 Setting Up a Network 5. Read the on-screen rental agreement, and if you accept it, click the circle next to “I accept the agreement.” Click Next. 6. When the next window appears, get the Yellow Ethernet Cable from the Quick Start Kit, then click Next.
  • Page 91 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Plug one end of the Yellow Ethernet Cable into the Yellow Port on the back of the Gateway, then click Next. 8. Plug the other end of the Yellow Ethernet Cable into an Ethernet port on the back of the computer, then click Next.
  • Page 92 Chapter 8 Setting Up a Network 9. Make sure one of the Ethernet Network Lights glow steadily green, then click Next. 10. In the next window, the Installation Buddy checks the configuration of the Gateway.
  • Page 93 Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. A congratulations window appears. The computer is connected to the network via Ethernet. MSN: Other ISPs:...

  • Page 94: Usb

    Chapter 8 Setting Up a Network 1. Insert the Installation Installation Buddy will start automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 2. Read the instructions, select Adding Computers by clicking on the appropriate check box, then click Next.
  • Page 95 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Select USB, then click Next. 4. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 5. If Other IP is selected, go to step 6.
  • Page 96 Chapter 8 Setting Up a Network 5. Read the on-screen rental agreement, and if you accept it, click the circle next to “I accept the agreement.” Click Next. 6. When the next window appears, get the purple USB Cable from the Quick Start Kit, then click Next.
  • Page 97 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Plug the square end of the purple USB Cable into the Purple Port on the back of the Gateway, then click Next. 8. Plug the other end of the purple USB Cable into an USB port on the front or back of the computer, then click Next.
  • Page 98 Chapter 8 Setting Up a Network 9. Make sure the Power, Internet, and USB Lights glow steadily green, then click Next. 10. In the next window, the Installation Buddy checks the configuration of the Gateway.
  • Page 99 Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. A congratulations window appears. The computer is connected to the network via USB. MSN: Other ISPs:...

  • Page 100: Troubleshooting

    Troubleshooting This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to try and overcome the problem. Note that these tech- niques may not solve the problem. LAN Connection Failure Ensure the Gateway is properly installed, the and the power is on.
  • Page 101 Actiontec 54 Mbps Wireless DSL Gateway User Manual should be an entry for Additionally, the “IP Address” entry should be on the “x” defining a range from If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero).
  • Page 102 Time out error occurs when entering a URL or IP Address Verify all the computers are working properly. Ensure the settings are correct. Ensure the Gateway is on and connected properly. Verify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu”...
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  • Page 104: A Reference

    Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for Windows 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3.

  • Page 105: Locating Windows Operating System Files

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks.
  • Page 106 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL 6b.
  • Page 107 Actiontec 54 Mbps Wireless DSL Gateway User Manual Windows Me, 2000 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders.

  • Page 108: B Static Ip Address On The Computer

    Static IP Address on the Computer To communicate with the Gateway from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the settings from -enabled to static DHCP on the same subnet. To set up static on a computer, select the operating system and follow the instructions.
  • Page 109 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 110 Appendix B Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click 6. The “ Properties” window appears. Select TCP/IP 7. In the Address tab, make sure the circle next to “Specify an selected.

  • Page 111: Windows Me

    Actiontec 54 Mbps Wireless DSL Gateway User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 10. Click . The Properties window disappears. TCP/IP 11.
  • Page 112 Appendix B Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 113 Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click 6. The “ Properties” window appears. Click TCP/IP 7. In the Address tab, make sure the circle next to “Specify an selected.

  • Page 114: Windows 2000

    Appendix B Static IP on the Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click . The TCP/IP 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box.
  • Page 115 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections.
  • Page 116 Appendix B Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that cor- responds to the network card installed in the computer by finding the name of the network card in the Device Name column.
  • Page 117 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( 9. The “Internet Protocol ( 10.

  • Page 118: Windows Xp

    Appendix B Static IP on the Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click . The “Internet Protocol ( 14 In the “Local Area Connection Properties”...
  • Page 119 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network Connections.
  • Page 120 Appendix B Static IP on the Computer 5. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column.
  • Page 121 Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Select General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( 9. The “Internet Protocol ( 10.
  • Page 122 Appendix B Static IP on the Computer 11. Enter the following numbers in the “ 192.168.0.2 Press the space bar on the keyboard to add the periods between the numbers. 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers.
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  • Page 124: C Computer Security

    Computer Security The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief, or worse.

  • Page 125: Gateway Security

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Gateway Security If connecting to the through Point-to-Point Protocol ( vide the Gateway an administrative password. If a password is not set, someone on the Internet can access the Gateway and change its configuration or steal your login name and password.

  • Page 126: Electronic Security

    Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet. If using a network application that allows remote access, consider install- ing a firewall.
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  • Page 128: D Specifications

    Specifications General Model Number GT701-WG (54 MbpsWireless Gateway) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11g (Wireless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP Full-rate ADSL Interface 10/100 RJ-45 switched port...

  • Page 129: Wireless Operating Range

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless Operating Range Indoors Up to ft.) 91 M Outdoors Up to ft.) 533 M 1750 Topology Star (Ethernet) LED Indicators Power, DSL, Internet, Ethernet, USB, Wireless Environmental Power External, 12V DC, 600mA Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL Operating Temperature...

  • Page 130: E Glossary

    Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover- age area of the access point and remain connected to the network.
  • Page 131 Actiontec 54 Mbps Wireless DSL Gateway User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag- ing files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet.
  • Page 132 PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an numbers used only within a particular network. SSID See “...
  • Page 133 Actiontec 54 Mbps Wireless DSL Gateway User Manual...

  • Page 134: F Firewall Security Level Services Table

    Firewall Security Level Services Table The following information is related to the Firewall options (High, Medium, and Low) in the “Advanced Services” chapter of this manual (page vices and their respective ports are listed in the two right-hand columns: the “In” column details whether a particular service can be accessed by a user outside of the network;...

  • Page 135: Medium Security Level

    Actiontec 54 Mbps Wireless DSL Gateway User Manual Medium Security Level Service http telnet smtp pop3 nntp real audio/video icmp H.323 T.120 Low Security Level Service http telnet smtp pop3 nntp real audio/video icmp H.323 T.120 Basic Security Level NAT (Network Address Translation) only. Port 7070 1720...

  • Page 136: Service Acronym Definitions

    Appendix F Firewall Security Service Acronym Definitions http HyperText Transfer Protocol This protocol delivers information over the Internet, and is used when a computer connects to a Web site via an Internet browser Domain Name System. A data query system used to translate host names into Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111 File Transfer Protocol.
  • Page 137 Actiontec 54 Mbps Wireless DSL Gateway User Manual icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol for multimedia teleconferencing over the Internet.

  • Page 138: G Non-Windows System Setup

    Non-Windows System Setup The Gateway supports both the Classic Macintosh operating systems ( below), as well as OS X ☞ Note: When installing any software, consult the user manual and help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Gateway, Open Transport computer.
  • Page 139 Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. When the “ ” window appears, select Edit from menu bar, then select TCP/IP User Mode. 3. When the “User Mode” window appears, select Advanced, then click 4. In the “ ”...
  • Page 140 Appendix G Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.

  • Page 141: Connecting To The Isp

    Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using 5. Click Apply Now and close the “System Preferences” application. The settings are configured.
  • Page 142 Appendix G Non-Windows Setup 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side. 4. The “Actiontec Modem Setup Page” screen appears. In this screen, the user can configure the IP configuration (Dynamic or Static).
  • Page 143 Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Click Save and Restart at the bottom of the Actiontec Modem Setup Page screen. The Gateway will be ready to use when the Power and Internet Lights stop blinking. For other configuration options, see “Using Advanced Setup” on page...

  • Page 144: Notices

    Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 145 Actiontec Wireless Cable/DSL Router User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. ☞ Note: To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 146: Limited Warranty

    Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics’...
  • Page 147 Actiontec 54 Mbps Wireless DSL Gateway User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE.
  • Page 148 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE...
  • Page 149 Actiontec 54 Mbps Wireless DSL Gateway User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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