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Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to carl for service.
www.AmeficanaAppliances.com
Possible Causes
What To Do
Radiant Cooktops
Surface units will not
hnproper
cookware
* Use pans which
are fiat and
match
tile diameter
maintain a rolling boil
being
used.
of the surthce
unit selected.
or cooking is not
fast enough
Surface units do
A fttse in your home may be
• Rel)lace tile fuse or reset tile circuit breaker:
not work properly
blown or the circuit breaker
tripped.
Cooktop
controls
* (:heck
t(> see tile correct
clmtrol
is set fl:,r tile surthce
improperly
set.
trait you are using.
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect
clemthzg
methods
being
used.
Cookwa_e
with rough
bottoms
being
used
or coarse
particles
(salt
or staid)
were
between
the cookware
and
the
surface
of the cooktop.
Cookware
has
been
slid
across
the
cooktop
surface.
• Scratches
are not remowd)le.
Tiny scratches
will become
less visible in time as a result ot cleaning.
• To avoid scratches,
use the reconlinended
cleaning
procedures.
Make stu'e bottolilS
()_ cookware
are clean
befl)re
use,
and
use
cookware
with
SIl/ooth
bottoins.
Areas of discoloration
Food
spillovers
not cleaned
• See the Cleaning
the glass cooktop
section.
on the cooktop
before
next
use.
Hot surface
on a model
• This is normal.
Tile stu'fhce
may al)l)ear
discolored
with a light-colored
glass
when
it is hot. This is temporary
:rod will disal)I)ear
cooktop,
as the glass cools.
Plastic melted to
Hot cooktop
came into
• See tile Glass surface--potential
for permanent damage
the surface
contact
with plastic
placed
sectiou
in tile Cleaning the glass
cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar
mixture
spilled
• Call a qualified
te(hnicim_
for rel)lacement.
of the cooktop
on the cooktop.
Frequent cycling
hnproper
cookware
• Use only fiat cookware
to minimize
cycling.
off and on of
being
used.
surface units
39
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