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Troubleshooting TCP/IP Connections
If you have problems connecting to a network using TCP/IP, you can display information to troubleshoot the problem. You can
display expanded Service Connection Progress messages. You can also display the Network Log to see all communication between
your modem and dial-in server during login. This information can help your ISP or your System Administrator identify where and
why the login communication fails.
In addition, check with your system administrator whether a DNS number if required. If a number is required but not entered,
the connection may fail. See
To expand the display of progress messages during login:
1. In the Network Preferences screen, tap Connect.
2. To see expanded Service Connection Progress messages, press the lower half of the Scroll button during login. See
"Connecting to your ISP or Dial-in Service"
To view the Network Log:
1. With the Network Preferences screen displayed, tap the Menu icon.
2. Tap Options, and then tap View Log.
3. Tap the Up and Down arrows of the scroll bar to see the entire Network Log.
4. Tap Done.
Chapter 10 Setting Connection and Network Preferences
"Entering DNS Numbers and IP Addresses"
in this chapter for more information.
in this chapter.
Setting Network Preferences
10.9
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