Comfort Glow CGD3018N Owner's Operation And Installation Manual page 28

Yellow flame design unvented (vent-free) natural gas log heater 18/24/30" variable manually-controlled 24" thermostatically controlled
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TROUBLE-
SHOOTING
Continued
WARNING
If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical
switch;
do not use any phone in your
building.
• Immediately
call your gas supplier
from a neighbor's
phone,
Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier,
call the fire department.
IMPORTANT." Operating
heater where impurities
in air exist may create odors.
Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion
air
and create odors. These odors will disappear
over time.
OBSERVED
POSSIBLE
PROBLEM
CAUSE
REMEDY
Heater produces
a
clicking/ticking
noise
just after burner is lit
or shut off
1. Metal expanding
while
heating or contracting
while cooling
1. This is common
with
most heaters. If noise is
excessive,
contact
qualified
service person
Heater produces
unwanted odors
1. Heater burning
vapors
1.
from paint, hair spray,
glues, cleaners,
chemi-
cals, new carpet, etc.
(See IMPORTANT
statement above)
2. Gas leak. See Warning
2.
statement
at top of
page
Open window and
ventilate
room. Stop using
odor causing products
while heater is running
Locate and correct all
leaks (see Checking Gas
Connections,
page 17)
Heater shuts off in use
(ODS operates)
1. Not enough flesh air is
available
2. Low line pressure
3. ODS/pilot
is partially
clogged
1. Open window and/or door
for ventilation
2. Contact local natural gas
company
3. Clean ODS/pilot (see
Cleanblg and Mainte-
nance, page 25)
Gas odor even when
control knob is in OFF
position
1. Gas leak. See Warning
statement at top of
page
2. Control valve defective
1. Locate and correct all
leaks (see Checking
Gas
Connections,
page 17)
2. Replace control valve
Gas odor during
combustion
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of
page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see Checkhlg
Gas
Connections,
page 17 )
Logs set cycles to
pilot, but room
temperature drops to a
lower than ideal level
before log set comes
back on
1. Thermostat
sensing bulb
needs to be repositioned.
1. Reposition
thermostat
sensing bulb (see instruc-
tions for Optional
Positioning
of Thermostat
Sensing Bulb, page 29.
1_990

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