Comfort Glow CGD3018N Owner's Operation And Installation Manual page 26

OBSERVED POSSIBLE
PROBLEM CAUSE REMEDY
TROUBLE-
SHOOTING
Continued
When ignitor button
is pressed, there is
spark at ODS/pilot
but no ignition
1. Gas supply turned offor
manual shutoff valve
closed
2. Control knob not in
PILOT position
3. Control knob not
pressed in while in
PILOT position
4. Air in gas lines when
installed
5. ODS/pilot is clogged
6. Gas regulator setting is
not correct
1. Turn on gas supply or
open manual shutoff
valve
2. Turn control knob to
PILOT position
3. Press in control knob
while in PILOT position
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
5. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 25) or
replace ODS/pilot
assembly
6. Replace gas regulator
ODS/pilot lights but
flame goes out when
control knob is
released
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
3. Manual shutoff valve
not fully open
4. Pilot flame not touching
thermocouple, which
allows thermocouple to
cool. causing pilot flame
to go out. This problem
could be caused by one
or both of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
5. Thermocouple connec-
tion loose at control
valve
6. Thermocouple damaged
7. Control valve damaged
1. Press in control knob
fully
2. After ODS/pilot lights,
keep control knob
pressed in 30 seconds
3. Fully open manual shut-
off valve
4. A) Contact local natural
gas company
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 25)
or replace ODS/pilot
assembly
5. Hand tighten until snug.
then tighten l/4 turn
more
6. Replace thermocouple
7. Replace control valve