Comfort Glow CGD3924PRA Owner's Operation And Installation Manual

Premium aged split oak and yellow flame unvented (vent-free) propane/lp gas log heater

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PREMIUM
AGED SPLIT
OAK
AND YELLOW
FLAME
UNVENTED
(VENT-FREE)
PROPANE/LP
GAS LOG HEATER
Also
Design-Certified
As Vented
Decorative
Appliances
When
Not
Used
With
Hand-Held
Thermostat
Remote
OWNER'S
OPERATION
AND
INSTALLATION
MANUAL
CGD3924PRA
CGB3924PRA
CGB3930PRA
24" and 30"
Remote
Ready
(Yellow Flame Model Shown)
Patent Pending
WARNING:
If the
information
in this
manual is not followed
exactly,
a fire or
explosion
may result causing
property
damage,
personal
injury, or loss of life.
Do not store or use gasoline
or other
flammable
vapors
and liquids
in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL
GAS
Do not try to light any appliance.
Do not touch any electrical
switch; do
not use any phone in your building.
Immediately
call your gas supplier
from a neighbor's
phone.
Follow the
gas supplier's
instructions.
If you cannot
reach
your gas sup-
plier, call the fire department.
Installation
and service
must be per-
formed
by a qualified
installer,
ser-
vice agency,
or the gas supplier.
WARNING:
Improper
installation,
ad-
justment,
alteration,
service, or mainte-
nance can cause injury or property dam-
age. Refer to this manual
for correct
installation and operational procedures.
For assistance
or additional
informa-
tion consult
a qualified
installer,
ser-
vice agency,
or the gas supplier.
WARNING:
This appliance
is for Instal-
lation only in a solid-fuel
burning
ma-
sonry or UL127 factory-built
fireplace,
or in an approved
ventless
firebox. It is
design-certified
for these installations
in accordance
with ANS Z21.11.2.
Exception:
Do not install
this appli-
ance In s factory-built
fireplace
that
includes
instructions
stating it has not
been tested or should not be used with
unvented
gas logs.
WARNING:
This is an unvented
gas-fired
heater. It uses air (oxygen) from the room in
which it is installed.
Provisions
for adequate
combustion
and ventilation
air must be
provided. Refer to Air for Combustion
and Ventilation section on page 4 of this manual.
This appliance may be Installed In an eftermarket*
manufactured (mobile) home, where not prohibited by
state or local codes.
* Aftermarket:
Completion
of sale, not for purpose of resale, from the manufacturer
Save
this
manual
for future
reference.

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Summary of Contents for Comfort Glow CGD3924PRA

  • Page 1 Design-Certified As Vented Decorative Appliances When Used With Hand-Held Thermostat Remote OWNER'S OPERATION INSTALLATION MANUAL CGD3924PRA CGB3924PRA CGB3930PRA 24" and 30" Remote Ready Patent Pending (Yellow Flame Model Shown) WARNING: Improper installation, justment, alteration, service, or mainte- manual is not followed...
  • Page 2: Safety Information

    UNVENTED PROPANE/LP HEATER SAFETY • do not touch any electrical switch; do der residue within burner box or on not use any phone in your building adjacent walls or furniture. INFORMATION • immediately call your gas supplier 14. Do not use a blower insert, heat ex- from a neighbor's phone.
  • Page 3: Remote Control Accessories

    OWNER'S MANUAL PRODUCT PRODUCT FEATURES IDENTIFICATION OPERATION Crossover Log This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by Front Log realistic dancing, yellow flames. This heater is designed for vent-free operation with flue damper closed.
  • Page 4 UNVENTED PROPANE/LP HEATER AIR FOR PROVIDING ADEQUATE Confined Space and Unconfined VENTILATION Space COMBUSTION The National Fuel Gas Code (ANS Z2123.1, The following are excerpts from National VENTILATION Fuel Gas Code. NFPA 54/ANS Z223.1, Sec- 1992 Section 5.3) defines a confined space tion 5.3, Air for Combustion and Ventilation.
  • Page 5: Air For Combustion Ventilation

    OWNER'S MANUAL AIR FOR COMBUSTION VENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
  • Page 6 UNVENTED PROPANE/LP HEATER AIR FOR COMBUSTION VENTILATION Ventilation Continued Grills Ventilation Grills VENTILATION Into Adjoining Room, Into Adjoining Option 2 Room, Remove Ventilation Air From Inside Option 1 Door into Building Adjoining Room, This fresh air would come from an adjoining unconfined space.
  • Page 7: Installation

    OWNER'S MANUAL INSTALLATION INSTALLATION WARNING: Never install the CLEARANCES heater (Vent-Free Operation Only) NOTICE: This heater is intended • in a bedroom or bathroom un- for use as supplemental heat. Use less installed as s vented ap- this heater along with your pri- dl&...
  • Page 8 UNVENTED PROPANE/LP HEATER INSTALLATION If Using Mantel if noncombustible material is more than 12", you may need the hood accessory Continued You must have noncombustible material(s) deflect heat away from your mantel shelf. above the fireplace opening. Noncombus- See Figure 5 and Figures 6 and 7 on page 9 tible materials (such as slate, marble, tile, NOTICE: Manual control heaters for minimum...
  • Page 9: Floor Clearances

    OWNER'S MANUAL INSTALLATION 1 " Mantel Shelf Underside Continued Mantel Shelf MANTEL CLEARANCES In addition to meeting noncombustible mate- All minimum distances rial clearances, you must also meet required in inches clearances between fireplace opening and Minimum Non- mantel shelf. If you do not meet the clear- Combustible Material ances listed below, you will need a hood.
  • Page 10: Installing Damper Clamp Accessory For Vented Operation

    UNVENTED PROPANE/LP HEATER INSTALLATION Damper Clamp Damper Continued INSTALLING DAMPER CLAMP ACCESSORY FOR __Damper VENTED OPERATION Note:When used as a vented heater, appli- ance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.
  • Page 11: Connecting To Gas Supply

    OWNER'S MANUAL INSTALLATION • test gauge connection CAUTION: Use only new, • sediment trap Continued black iron or steel pipe. Inter- • tee joint nally-tinned copper tubing may Attach base assembly to fireplace floor be used in certain areas. Check •...
  • Page 12 UNVENTED PROPANE/LP HEATER INSTALLATION INSTALLING REMOTE Check all joints from propane/LP sup- ply tank to manual shutoff valve (see CEIVER UNIT Continued Figure 16). Apply mixture of liquid Disconnect switch wires from the con- soap and water to gas joints. Bubbles CHECKING trol valve.
  • Page 13: Installing Logs

    Held Remote Control Unif Note: Only use alkaline batteries. INSTALLING LOGS Installing 9-Volt Battery Receiver (CGD3924PRA) Locate back of receiver under front burner of heater. WARNING: Failure to position Figure 22 - Installing Back Log (#1) the parts in accordance with these...
  • Page 14 UNVENTED PROPANE/LP HEATER INSTALLATION Each log is marked with a number. These g (#2) numbers will help you identify the log when Continued Hole in installing. It is very important to install these Grate Base logs exactly as instructed. Do not modify Locate the notches in the bottom of the logs.
  • Page 15: Operating Heater

    OWNER'S MANUAL INSTALLATION • If you cannot reach your gas sup- Note: Home owners generally prefer to plier, call the fire department. operate their heater with the chimney Continued damper closed. This will put all the heat C. Use only your hand to push in or turn into the room.
  • Page 16 UNVENTED PROPANE/LP HEATER NOTICE: You must light the pilot OPERATING before using the hand-held re- HEATER mote control unit. See Lighting Continued Shutting Off Heater Instructions on page 15, Turn controlknob clockwise With control knob pressed in, press After lighting, let pilot flame burn for to the OFF position.
  • Page 17: Inspecting Burners

    OWNER'S MANUAL Use the STATUS button on the hand- OPERATING INSPECTING held remote control unit to see the HEATER BURNERS operation mode being used and the Continued temperature setting selected. A red Check pilot flame pattern and burner flame light will come on beside the opera- patterns often.
  • Page 18: Cleaning And Maintenance

    UNVENTED PROPANE/LP HEATER CLEANING LOGS Check the injector holder located at the end of the burner tube again. Remove MAINTENANCE If you remove logs for cleaning, refer to any large particles of dust, dirt, lint, or Installing Logs, pages 13 through 15, to pet hairs with a soft cloth or vacuum properly...
  • Page 19: Troubleshooting

    OWNER'S MANUAL TROUBLESHOOTING WARNING: Turn off heater CAUTION: Never use a wire, and let cool before servicing. Only needle, or similar object to clean Note: For additional help, visit DESA a qualified service person should ODS/pilot. This can damage ODS/ International s Technical Service web pilot unit.
  • Page 20 UNVENTED PROPANE/LP HEATER TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY 1. Burner orifice clogged 1. Clean burner (see Cleaning and Mainte- Burner does light after ODS/pilot is lit nance, page 18) or replace burner orifice 2. Inlet gas pressure is too low 2.
  • Page 21 OWNER'S MANUAL TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
  • Page 22: Illustrated Parts Breakdown

    UNVENTED PROPANE/LP HEATER ILLUSTRATED PARTS BREAKDOWN CGD3924PRA _or_?s...
  • Page 23: Parts List

    LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. CGD3924PRA PART NUMBER DESCRIPTION QTY. 103008-01 Back Log (#1) 103009-01 Middle Log (#2) 103010-01...
  • Page 24 UNVENTED PROPANE/LP HEATER ILLUSTRATED PARTS BREAKDOWN CGB3924PRA CGB3930PRA fo¢,6_...
  • Page 25 OWNER'S MANUAL PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 26 of this manual. CGB3924PRA CGB3930PRA CGB3924PRA CGB3930PRA PART NUMBER PART NUMBER DESCRIPTION QTY. 104897-01 104897-02 Middle Log (#1) 104898-01...
  • Page 26: Replacement Parts

    UNVENTED PROPANE/LP HEATER REPLACEMENT PARTS CENTRAL East Coast Energy Products PARTS 707 Broadway These Pans Centrals are privately owned busi- W. Long Branch, NJ 07764 nesses. They have agreed to support Note: Use only original replacement parts. 732-870-8809 customer's needs by providing original This will protect your warranty coverage for 1-800-755-8809...
  • Page 27: Specifications

    OWNER'S MANUAL ACCESSORIES SPECIFICATIONS Btu (Variable) 20,000/39,000 Purchase these fireplace accessories from Type Gas Propane/LP Only your local dealer. If they can not supply these accessories, either contact your near- Ignition Piezo est Parts Central (see page 26) or call DESA Manifold Pressure 8.0"...
  • Page 28: Warranty

    WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No. Date Purchased Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty.

This manual is also suitable for:

Cgb3924praCgb3930pra

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