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Troubleshooting
Keyboard
The computer does not detect my keyboard, or my keyboard does
not work when I switch computers or reboot.
• C heck that the keyboard you are using is connected properly to
the Switch.
• C heck that the USB cable between the Switch and the computer is
firmly connected.
• T ry connecting to a different USB port on the computer.
• M ake sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer).
Rebooting may be necessary when trying this.
• I f you are using keyboard software that was included with your
keyboard, uninstall it and then reinstall.
• I f the computer is coming out of standby mode, allow up to one
minute to regain keyboard function.
• T ry a different keyboard.
Some of the keys on my keyboard are not functioning properly
when I use a Mac
• I f you are using a PC keyboard on a Mac system, a few of the option
keys on your PC keyboard may be reversed. All major keys will
function as labeled.
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computer.
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