Dell OptiPlex 380 Mini-Tower Service Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Desktop
  5. OptiPlex 380 Mini-Tower
  6. Service manual
Dell OptiPlex 380 Mini-Tower Service Manual

Dell OptiPlex 380 Mini-Tower Service Manual

Mini-tower
Hide thumbs
Table of Contents

Advertisement

Quick Links

Dell™ OptiPlex™ 380 Service Manual—Mini-Tower
Working on Your Computer
Specifications
Removing and Replacing Parts
System Board Layout
System Setup
Diagnostics
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
Advanced Micro Devices, Inc; Intel, Pentium, Celeron, a n d Core are either trademarks or registered trademarks of Intel Corporation; Microsoft,
Windows, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March 2010     Rev. A01

Advertisement

Table of Contents
loading

Related Manuals for Dell OptiPlex 380 Mini-Tower

Summary of Contents for Dell OptiPlex 380 Mini-Tower

  • Page 1 States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Boot Menu

    <F12> Menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer.
  • Page 3   Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. Sequence Onboard or USB Floppy Hard drive (lists the model number of the hard drive currently installed in the computer) Onboard or USB CD-Rom Drive...
  • Page 4   Disable Auto (default) COM2 COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Enables or disables the following onboard devices: Devices Front USB PCI slots Audio Video Primary This field determines which video controller will become the primary video controller when 2 controllers are available in the computer. This Video selection matters only if there are 2 video controller present.
  • Page 5 NOTE: When TPM Security is set to Clear the system setup program clears the user information stored in the TPM. CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) Enables or disables the optional Computrace® service designed for asset management.
  • Page 6 ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP port is 06910. Client DHCP Specifies how the client obtains the IP address. Static IP DHCP (default) Client IP Specifies the static IP address of the client. The default IP address is 255.255.255.255 NOTE: To set Client IP you must set Client DHCP to Static IP Client SubnetMask...

  • Page 7: Removing The Coin-Cell Battery

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 8: Replacing The Coin-Cell Battery

    Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page...

  • Page 9: Removing The Cover

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 10: Replacing The Cover

    4. Remove the cover from the computer. Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page...

  • Page 11: Dell Diagnostics Main Menu

    NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

  • Page 12: Beep Codes

    4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 13: Diagnostic Lights

    A possible graphics card failure has Reseat any installed graphics cards. occurred. If available, install a working graphics card into your computer. If the problem persists, contact Dell . A possible floppy drive or hard Reseat all power and data cables. drive failure has occurred.

  • Page 14: Removing The Drive Bezel

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Drive Bezel 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 15: Replacing The Drive Bezel

    Replacing the Drive Bezel To replace the drive bezel, perform the above steps in reverse order. Back to Contents Page...

  • Page 16: Removing The Hard Drive

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 17: Replacing The Hard Drive

    5. Press in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 18: Removing The Heat Sink

    Dell™ OptiPlex™ 380 Service Manual–Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 19: Replacing The Heat Sink

    Replacing the Heat Sink To replace the heat sink, perform the above steps in reverse order. Back to Contents Page...

  • Page 20: Removing The I/O Panel

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 21 4. Remove the screw that secures the I/O panel to the front of the computer. 5. Press the retention latch to release the I/O panel from the chassis.
  • Page 22 6. Tilt the I/O panel toward the back of the computer. 7. Lift the I/O panel out of the slot.
  • Page 23 8. Disconnect the data cable from the I/O panel. 9. Remove the I/O panel from the computer.

  • Page 24: Replacing The I/O Panel

    Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page...

  • Page 25: Removing The Memory Module(S)

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 26: Replacing The Memory Module(S)

    Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page...

  • Page 27: Removing And Replacing Parts

    Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual—Mini-Tower   Cover   Drive Bezel   Coin-Cell Battery   Memory Module   Optical Drive   Fan   Video Card   I/O Panel   Hard Drive   Heat Sink   Power Supply   Processor   System Board Back to Contents Page...

  • Page 28: Removing The Optical Drive

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive NOTE: You may need to install Adobe Flash Player from Adobe.com to view the following illustrations.

  • Page 29: Replacing The Optical Drive

    5. Slide the drive release latch towards the bottom of the computer and slide the optical drive out of the computer. Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order. Back to Contents Page...

  • Page 30: Removing The Power Supply

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 31 4. Disconnect the optical-drive power cable from the optical drive. 5. Disconnect the processor power cable from the system board.
  • Page 32 6. Disconnect the main power cable from the system board. 7. Remove the I/O-panel data cable from the cable routing clip at the base of the power supply.
  • Page 33 8. Remove any data cables from the cable routing at the base of the power supply. 9. Press the release latch that secures the power supply to the chassis.

  • Page 34: Replacing The Power Supply

    10. Slide the power supply towards the front of the computer and lift the power supply up and away from the computer. Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page...

  • Page 35: Removing The Processor

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 36: Replacing The Processor

    4. Remove the processor from its socket on the system board. CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. Replacing the Processor To replace the processor, perform the above steps in reverse order.

  • Page 37: Specifications

    Back to Contents Page  Specifications Dell™ OptiPlex™ 380 Service Manual—Mini-Tower   System Information   Processor   Memory   Video   Audio    Network   Expansion Bus   Cards   Drives   External Connectors   System Board Connectors   Power   Physical   Environmental   NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
  • Page 38 Express x1): Mini-tower   Desktop one (with combo riser installed)   Small form factor none Drives  Externally accessible:   5.25-inch drive bays Mini-tower — two Desktop — one Small form factor — one (slim line) Internally accessible:   3.5-inch drive bays Mini-tower —...
  • Page 39 Physical    Height Width Depth Weight Mini-Tower 40.8 cm 18.7 cm 43.3 cm 12.0 kg (16.1 inches) (7.4 inches) (17.0 inches) (26.5 lb) Desktop 11.4 cm 39.9 cm 35.3 cm 9.0 kg (4.5 inches) (15.7 inches) (13.9 inches) (19.8 lb) Small Form Factor 9.3 cm 31.4 cm...

  • Page 40: System Board Layout

    Back to Contents Page System Board Layout Dell™ OptiPlex™ 380 Service Manual—Mini-Tower speaker connector (INT_SPKR) processor connector (CPU) processor power connector (12V POWER) memory module connectors (DIMM_1 and DIMM_2) SATA drive connectors (SATA0 and SATA1) front-panel connector (FRONTPANEL) power connector (POWER) SATA drive connector (SATA2)

  • Page 41: Removing The System Board

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 42 7. Disconnect the system board power cable. 8. Disconnect the optical-drive data cable from the system board.
  • Page 43 9. Disconnect the hard-drive data cable from the system board. 10. Disconnect the I/O-panel data cable from the system board.
  • Page 44 11. Remove the two screws that secure the heat sink assembly bracket to the system board. 12. Remove the heat sink assembly bracket from the computer.
  • Page 45 13. Remove the seven screws that secure the system board to the chassis. 14. Remove the system board from the chassis.

  • Page 46: Replacing The System Board

    Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page...

  • Page 47: Removing The Fan

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 48 4. Disconnect the fan power cable from the system board. 5. Pull up on the retention tab that is closest to the top of the computer.
  • Page 49 6. Press the fan retention tab that is closest to the base of the computer. 7. Slide the fan towards the back of the computer.

  • Page 50: Replacing The Fan

    8. Remove the fan from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page...

  • Page 51: Removing The Video Card

    Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Video Card 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 52: Replacing The Video Card

    4. Lift the expansion card up and out of the expansion slot. Replacing the Video Card To replace the video card, perform the above steps in reverse order. Back to Contents Page...

  • Page 53: Working On Your Computer

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

  • Page 54: After Working Inside Your Computer

    2. Connect any telephone or network cables to your computer. 3. Connect your computer and all attached devices to their electrical outlets. 4. Turn on your computer. 5. Verify that the computer works correctly by running the Dell Diagnostics. Back to Contents Page...

This manual is also suitable for:

Optiplex 380

Table of Contents