Getting Help; Compaq Technical Support - Compaq 2000 Series UPS Operation And Reference Manual

x Compaq 2000 Series UPS Operation and Reference Guide

Getting Help

Compaq Technical Support

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For continuous quality improvement, calls may be recorded or monitored.
WARNING: The 2000 Series UPS models weigh between 79 and 97 lb
(36 to 44 kg) when fully assembled.
T2000 and T2000j:
UPS 32 lb (15 kg)
T2400h and T2400h-NA:
UPS 34 lb (15 kg)
To reduce the risk of personal injury or damage to the equipment:
Observe local occupational health and safety requirements and guidelines
for manual material handling.
Obtain adequate assistance to lift and stabilize the chassis during
installation or removal.
Remove the battery pack to reduce the overall weight of the product.
IMPORTANT: Please refer to the
UPS kit) before installing this product.
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
You are entitled to free hardware technical telephone support for your product
for as long as you own the product. A technical support specialist will help
you diagnose the problem or guide you to the next step in the warranty
process.
In North America, call the Compaq Technical Phone Support Center at
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1-800-OK-COMPAQ . This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. You can access the Compaq website at:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
Battery 47 lb (21 kg)
Battery 63 lb (29 kg)
Important Safety Information (included with the