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Compaq R6000 Series Operation And Reference Manual

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Compaq R6000 Series UPS
Operation and Reference Guide
Second Edition (March 1999)
Part Number 347223-022
Compaq Computer Corporation

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  • Page 1 Compaq R6000 Series UPS Operation and Reference Guide Second Edition (March 1999) Part Number 347223-022 Compaq Computer Corporation...
  • Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1999 Compaq Computer Corporation.

  • Page 3: Table Of Contents

    Compaq Technical Support ...ix Compaq Website...x Compaq Authorized Reseller ...x Chapter 1 Introduction Compaq R6000 UPS Series Models ... 1-1 Front Panel... 1-2 Rear Panel ... 1-3 Compaq R6000 UPS Features ... 1-4 Communication Ports ... 1-4 Front Panel LEDs ... 1-5 Front Panel Controls and LCD Display ...
  • Page 4 Compaq R6000 Series UPS Operation and Reference Guide Installation continued Installation Considerations ...2-2 Weight ...2-2 Position ...2-2 Outline of Installation Procedure...2-3 Check Battery Recharge Label ...2-4 Unpacking the UPS ...2-4 Preparing the Rack...2-4 Assembling the Compaq R6000 UPS...2-5 Placing UPS in rack...2-5 Wiring the Compaq R6000 UPS ...2-7...
  • Page 5 Chapter 4 Configuration Changing Configuration Parameters... 4-1 Matching the Utility Voltage ... 4-2 Configuring the COMPAQ R6000 UPS Using the LCD Display Menu ... 4-3 LCD Display Menu Structure... 4-4 Initial Power-Up Display... 4-4 Top Level Main Menu... 4-4 Sub-Menu Choices ... 4-5 Status ...
  • Page 6 Compaq R6000 Series UPS Operation and Reference Guide Appendix A Regulatory Compliance Notices Federal Communications Commission Notice...A-1 Class A Equipment ...A-2 Class B Equipment ...A-2 Declaration of Conformity for Products Marked with FCC Logo, United States Only...A-2 Modifications...A-3 Cables ...A-3 Canadian Notice (Avis Canadien) ...A-3...

  • Page 7: About This Guide

    This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys USER INPUT FILENAMES Menu Options, Command Names, Dialog Box Names COMMANDS,...

  • Page 8: Symbols On Equipment

    Compaq R6000 Series UPS Operation and Reference Guide IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist.

  • Page 9: Rack Stability

    In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com.

  • Page 10: Compaq Website

    Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com.

  • Page 11: Introduction

    Compaq R6000 UPS front panel Compaq R6000 UPS rear panel Compaq R6000 UPS features The $25,000 Computer Load Protection Guarantee Pre-Failure Battery Warranty Compaq R6000 UPS Series Models The Compaq R6000 UPS Series includes the following models: UPS Model R6000 R6000j R6000I Table 1-1...

  • Page 12: Front Panel

    1-2 Compaq R6000 Series UPS Operation and Reference Guide Front Panel The Compaq R6000 Series UPS is a rack-mount model. Figure 1-1. The R6000 front panel...

  • Page 13: Rear Panel

    Rear Panel The Compaq R6000 UPS Series features the following rear panel configuration: Figure 1-2. The R6000 rear panel Compaq R6000 UPS communication ports Manual Bypass switch Input terminal block 16 Amp receptacle 10 Amp receptacle Circuit breakers for segments (left to right) 1, 2, 3, 4, and 5...

  • Page 14: Compaq R6000 Ups Features

    Compaq Multi-Server UPS Card Compaq Scalable UPS Card Compaq SNMP-EN Adapter CAUTION: Use only the DE9 cables supplied by Compaq to connect the communications port to the host computer. Use of standard RS-232 cables may cause equipment damage.

  • Page 15: Front Panel Leds

    Front Panel LEDs The front panel has four LEDs to indicate the UPS operating mode. Figure 1-3. The front panel LED Color Green Yellow Yellow LED Meaning Solid green means normal operation. Flashing green means Standby. Solid yellow means the UPS is on Battery; flashing yellow means UPS is on Battery and Standby Solid yellow means the UPS is on Bypass.

  • Page 16: Front Panel Controls And Lcd Display

    1-6 Compaq R6000 Series UPS Operation and Reference Guide Front Panel Controls and LCD Display The front panel controls and LCD display provide an easy-to-use UPS interface for setup, load control, and status monitoring. The front panel features six button controls.

  • Page 17: Power Management Software

    Compaq SNMP-EN Adapter. Compaq Power Management Software Compaq Power Management Software enables system administrators using Compaq Insight Manager to monitor and manage the power being supplied to an entire network of servers and workstations. The software capabilities include:...

  • Page 18: Hardware Options

    Compaq PDU High Voltage Models Compaq High to Low Voltage Transformer (250VA) UPS Option Cards Two option slots are available to further expand the capabilities of the Compaq R6000 UPS in both power control and server communication for networking environments.
  • Page 19 Notes: Board combinations can be used in the primary UPS only. When UPS units are chained, no additional boards can be used in the other units. For installation instructions, please see the Compaq Hardware Option Installation Guides that come with the option card kits.
  • Page 20 Figure 1-5. The Multi-Server UPS Card Compaq Power Management software enables a single UPS with one Compaq Multi-Server UPS Card to protect up to four servers. If two Compaq Multi- Server UPS Cards are installed, five servers can be separately protected by plugging the servers into different Compaq R6000 UPS load segments.
  • Page 21 Introduction 1-11 Compaq Scalable UPS Card The Compaq Scalable UPS card enables up to three UPS units to appear as a single virtual UPS to the host computer. Compaq Power Management Software gives users the capability to scale up the level of power protection available to the system.
  • Page 22 1-12 Compaq R6000 Series UPS Operation and Reference Guide Compaq SNMP-EN Adapter The Compaq SNMP-EtherNet Adapter is a user interface to the UPS in a network where SNMP-based network management software is installed (Compaq OnliNet). Using the SNMP-EN Adapter’s communication interface, system administrators can virtually eliminate costly downtime due to power outages and/or surges.

  • Page 23: Extended Runtime Modules (Erms)

    Figure 1-8. Back panel with installed Extended Runtime Module Power Distribution Units (PDUs) You can extend the capabilities of the Compaq R6000 UPS by attaching a Compaq Power Distribution Unit (PDU) to the high current receptacle associated with load segments 1, 2, or 3. This provides 12 additional receptacles to load segments 1, 2 or 3.

  • Page 24: Remote Emergency Power Off (Repo) Port

    Warranty $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with our UPS, Compaq provides a three-year limited warranty. In addition, Compaq offers a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer).

  • Page 25: Pre-Failure Battery Warranty

    Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is beneficial in at least two significant ways reduced total cost of ownership...

  • Page 26: Installation

    Important Safety Instructions Save these instructions. About This Device This chapter serves as a guide to help qualified personnel install the Compaq R6000 UPS. WARNING: The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC Power Products (Trained Service Technicians).

  • Page 27: Installation Considerations

    UPS at the bottom of the rack. The Compaq R6000 UPS must be mounted on the fixed rails included in the UPS package. Refer to the appropriate installation card and rack template, also shipped with your Compaq R6000 UPS kit for instructions on rack-mounting the Compaq R6000 UPS.

  • Page 28: Outline Of Installation Procedure

    Unpack the Compaq R6000 UPS. Assemble the rails in the rack. NOTE: If installing an Extended Runtime Module (ERM) with the Compaq R6000 UPS, the ERM must be installed at the bottom of the rack, with the UPS immediately above. If the UPS is installed without an ERM, the UPS must be installed at the bottom of the rack.

  • Page 29: Check Battery Recharge Label

    Battery Recharge Date Label has passed without the batteries being recharged, contact an Authorized Compaq Service Representative. Unpacking the UPS Transport the Compaq R6000 UPS to its install location in the shipping carton. Unpack the UPS close to the rack where it will be assembled, following the instructions on the carton.

  • Page 30: Assembling The Compaq R6000 Ups

    68-136 kg 150-300 lb NOTE: If installing an Extended Runtime Module (ERM) with the Compaq R6000 UPS, the ERM must be installed at the bottom of the rack, with the UPS immediately above. If the UPS is installed without an ERM, the UPS must be installed at the bottom of the rack.
  • Page 31 2-6 Compaq R6000 Series UPS Operation and Reference Guide 5. Attach the chassis to the rack using screws and cage nuts supplied with the rack. Figure 2-2. Placing chassis in rack...

  • Page 32: Wiring The Compaq R6000 Ups

    Article 310 in North America or in the equivalent local and national wiring regulations. WARNING: If the Compaq R6000 UPS is to be installed in a computer equipment Room, it must also be connected to a Remote Emergency Power Off (REPO) circuit.
  • Page 33 Short the Compaq R6000 UPS REPO terminals Disconnect the Compaq R6000 UPS AC input source 1. Ensure the Compaq R6000 UPS is disconnected from utility power. 2. Connect Switch or Circuit to REPO Port. Figure 2-3. Wiring REPO port to EPO circuit IMPORTANT: The cable that connects the R6000 to the EPO must be UL Listed, of type CL2, CL2P, CL2R or CL2X, depending on the requirements of the local installation.

  • Page 34: Connecting The Compaq R6000 Ups To Ac Branch Circuit

    EARTH CONNECTION ESSENTIAL BEFORE CONNECTING SUPPLY Risk of Fire Notice WARNING: To reduce the risk of fire, connect the Compaq R6000 UPS only to a circuit provided with 40 A maximum branch circuit rated overcurrent protection device in accordance with the National Electrical Code (NFPA 70) and Canadian Electrical Code, C22.1.
  • Page 35 2-10 Compaq R6000 Series UPS Operation and Reference Guide Recommendation Flexible metal conduit should be used when hardwiring the Compaq R6000 UPS. This will provide ease of service and maintenance of the system. Please consult a licensed electrician. Procedure 1. Locate the input wiring entry port (1),input wiring inspection panel (2), and terminal block input cover (3).
  • Page 36 BY PA SS NO RM AL Figure 2-5. Removing terminal input block cover 3. Remove the input wiring entry port cover. 4. Pull the input wires through the conduit leading from the AC Mains, leaving about 2 ft (0.5 m) of wire hanging from the end. Attach a suitable connector to the end of the conduit.

  • Page 37: Install And Connect The Battery Packs

    2-12 Compaq R6000 Series UPS Operation and Reference Guide Figure 2-6. Input terminal block Marking on terminal block Connections when rated voltage is between L and N Connections when rated voltage is between phase conductors 8. Replace the input terminal block cover.
  • Page 38 Installation 2-13 Figure 2-7. Verifying battery circuit breaker is in the OFF position IMPORTANT: Leave the battery circuit breaker in the OFF position. 2. Slide battery packs into the UPS chassis, left battery pack first. Figure 2-8. Sliding battery packs into chassis...
  • Page 39 2-14 Compaq R6000 Series UPS Operation and Reference Guide 3. For each battery pack: Figure 2-9. Removing battery pack connector covers 4. Secure the batteries to the chassis with screws provided in the kit. Figure 2-10. Attaching battery packs to chassis 5.
  • Page 40 Installation 2-15 Figure 2-11. Connecting battery packs to the Compaq R6000 UPS NOTE: When attaching battery cable connectors, the connectors will provide a positive latch into place if the release tabs are left free during attachment.
  • Page 41 2-16 Compaq R6000 Series UPS Operation and Reference Guide Attaching Front Top Bezel 1. Attach the connectors for the Front Panel to the Electronics Module 2. Lift the bezel into place (2). Figure 2-12. Attaching the top front bezel 3. Secure the bezel to the chassis using the captive screws on each side.

  • Page 42: Installing Extended Runtime Modules (Erms)

    Extended Runtime Modules (ERMs) must be installed by a Trained Service Technician. The Compaq R6000 UPS provides the ability to add up to 2 ERMs, increasing the available runtime. The Compaq R6000 UPS provides greater than 8 minutes of runtime at the recommended 80% load, and one ERM will extend that runtime to greater than 18 minutes.

  • Page 43: Connecting Communications Ports

    Option boards for the Compaq R6000 UPS include the Compaq Multi-Server UPS Card, the Compaq Scalable UPS Card, and the Compaq SNMP-EN Adapter. When using any of the Compaq option boards to expand the capabilities of the Compaq R6000 UPS, install the options using the instructions included with those kits.

  • Page 44: Connecting Loads

    Connecting Loads Load Segments Description The Compaq R6000 UPS has five available load segments that can be individually assigned. The numbered segments each have three receptacles. The five load segments have their own circuit breakers and are used by the software to order graceful shutdown and power-up of your network components.

  • Page 45: Configuring Load Segments

    Make sure that the cumulative total device Watts or VA rating (the load) does not exceed the Watts or VA rating for the UPS. When the UPS batteries are fully charged, backup time for R6000 Series units at recommended 80% load is greater than 8 minutes without Extended Runtime Modules attached.

  • Page 46: Ordering Extra Power Cords

    Installation 2-21 Ordering Extra Power Cords For information on ordering additional or replacement power cords, use a browser to go to www.compaq.com; access the website’s Search feature and enter, “ .” POWER CORDS...

  • Page 47: Completing The Assembly Of The R6000 Ups In The Rack

    2-22 Compaq R6000 Series UPS Operation and Reference Guide Completing the Assembly of the R6000 UPS in the Rack Figure 2-16. Placing the battery circuit breaker in the ON position NOTE: If optional Extended Runtime Modules are attached, place the ERM battery circuit breakers in the ON position after the UPS circuit breaker is placed in the ON position.

  • Page 48: Powering Up The R6000 Ups

    Standby mode, designated by the blinking green LED. Pressing the ON button To power up the Compaq R6000 UPS, press the ON button (1) (marked “”) until the Green LED glows solid. Load segments will go through a staggered turn-on sequence.

  • Page 49: Charging Batteries

    LCD display. IMPORTANT: The battery packs will charge to: Compaq recommends that you allow the batteries to charge for at least 24 hours before using them to supply backup power to your devices. Installation is Now Complete For information on operating the UPS, see Chapter 3, “Operation.”...

  • Page 50: Operation

    Chapter Operation This chapter contains information on: Front panel controls and indicators Operation modes Initiating a self-test Audible Alarms...

  • Page 51: Front Panel Controls

    3-2 Compaq R6000 Series UPS Operation and Reference Guide Front Panel Controls The front panel controls and LCD display provide an easy-to-use UPS interface for setup, load control, and status monitoring. The front panel features six button controls. Figure 3-1 The Front Panel Controls...

  • Page 52: Front Panel Indicators

    The front panel has a two-line LCD display that guides the user through operation, configuration and monitoring of the Compaq R6000 UPS. See section, “Using the LCD Menu to Configure the Compaq R6000 UPS,” in Chapter 4, for configuration instructions.

  • Page 53: Front Panel Leds

    3-4 Compaq R6000 Series UPS Operation and Reference Guide Front Panel LEDs Figure 3-3. Front Panel LEDs Ref # The front panel has 4 LEDs that indicate the status of the Compaq R6000 UPS. Description Green LED; solid green means Operate...

  • Page 54: Modes Of Operation

    NORMAL to BYPASS. Power is available at the UPS output receptacles. Batteries are not monitored or charged. NO RM Figure 3-4. Placing the Compaq R6000 UPS in Bypass Mode BY PA SS N O R M & 001 REV.

  • Page 55: Shutting Down The System

    3-6 Compaq R6000 Series UPS Operation and Reference Guide Battery Mode Sleep Mode Shutting Down the System To shut down the system: 1. Place the UPS on Standby. 2. Disconnect the mains by opening switch or circuit breaker at the utility panel.

  • Page 56: Initiating A Self-Test

    Since a portion of the self-test requires battery power, the self-test will not be initiated if the batteries are less than 90% charged. If the Compaq R6000 UPS detects a problem, the red LED will light. If appropriate, the Compaq R6000 UPS will sound an audible alarm.

  • Page 57: Silencing An Audible Alarm

    3-8 Compaq R6000 Series UPS Operation and Reference Guide Silencing an Audible Alarm Press the Test/Alarm Reset button (1) and hold for two seconds to silence the alarm. Figure 3-6. Silencing an audible alarm IMPORTANT: Though the Alarm button will silence the audible alarm, the condition that caused the alarm still exists.

  • Page 58: Configuration

    Reading the LCD Display Changing Configuration Parameters The Front Panel Controls and LCD display are used to change the UPS configuration. See the section in this chapter entitled “Configuring the COMPAQ R6000 UPS Using the LCD Menu,” for configuration instructions. Chapter Configuration...

  • Page 59: Matching The Utility Voltage

    4-2 Compaq R6000 Series UPS Operation and Reference Guide Matching the Utility Voltage Configuration parameters are used to select the UPS voltage range. If the utility voltage is within this range, the UPS supplies utility power to the output receptacles.

  • Page 60: Configuring The Compaq R6000 Ups Using The Lcd Display Menu

    Configuring the COMPAQ R6000 UPS Using the LCD Display Menu The COMPAQ R6000 UPS LCD menu has a two-line LCD display with 3-button control for up, down, left, right, Enter, and Escape. The LCD is used for configuration, monitoring, load control, and status.

  • Page 61: Lcd Display Menu Structure

    4-4 Compaq R6000 Series UPS Operation and Reference Guide LCD Display Menu Structure Initial Power-Up Display When the UPS is powered up, the LCD display the Main Menu selection. The right arrow symbol ( ) indicates that a sub-menu is available by pressing the Enter button on the front panel.

  • Page 62: Sub-Menu Choices

    Sub-Menu Choices Status Meters Active Alarms Battery Data Firmware Version Load Control Display Test System Setup UPS Status + Receptacle Status UPS Status + Active Alarm Count Input Volts Output Volts Input Frequency Output Frequency Output Power Battery Volts Tap-switching Relay Failure Heat Sink Over Temperature Input AC Over Voltage Input AC Under Voltage...

  • Page 63: Status

    4-6 Compaq R6000 Series UPS Operation and Reference Guide Status The first choice on the Main Menu is “Status.” Pressing the Enter button when “Status is displayed leads to the following sub-menu choices: UPS Status + Load Segment status This shows that the UPS has detected no problems. In this example, load segments 1, 4 and 5 are ON.
  • Page 64 Load Power Off The power feeding the UPS-protected devices has terminated. “X” is the number of alarms triggered when the load power was terminated. Load Power Off X Alarms Load Power On Utility power has been restored to the devices backed up by the UPS. “X” is the number of alarms triggered when the load power resumed.

  • Page 65: Meters

    4-8 Compaq R6000 Series UPS Operation and Reference Guide Meters The next choice available on the Main Menu, is “Meters.” This SubMenu provides virtual meters monitoring the UPS voltages. Scroll up and down through this menu using the Center button. If the words continue off the screen, scroll right and left to read the message.
  • Page 66 Output Power The output power is shown in a bar graph. This example shows 120% load (overload). There are ten squares in front of the 100% line; each represents 10% load. The two squares past the line each represent 10% of overload 20% overload in all.

  • Page 67: Active Alarms

    4-10 Compaq R6000 Series UPS Operation and Reference Guide Active Alarms When an alarm sounds (and the red LED lights), from the Main Menu, scroll to the active alarm count. “X” is the number of alarms detected. Press the Enter button to step through the list of alarm descriptions. If more than 1 alarm was indicated, make sure to look at every alarm.
  • Page 68 Output Overload If there are too many loads draining the UPS, the UPS will raise an alarm. Decrease the number of active devices attached to the UPS outputs. X Alarms Output Overload Inverter Fault The UPS raises an alarm if the inverter function does not perform as expected. X Alarms Inverter Fault Battery Low...
  • Page 69 4-12 Compaq R6000 Series UPS Operation and Reference Guide Battery Totally Discharged UPS on Battery When the UPS switches to battery power, it triggers an alarm. The left yellow LED will light. Load Power Off When the UPS is no longer protecting its load devices and there is no utility voltage powering the devices, the UPS will trigger an alarm.

  • Page 70: Battery Data

    Battery Data Main Menu Battery Data Also under Main Menu is Battery Data, displaying, in 10% increments, the amount of charge on the battery. If the UPS is in Battery mode, the graph shows the remaining battery energy. This screen shows a battery charged to 100%.

  • Page 71: Load Control

    Display Test In this Main Menu selection, all pixels are lit to test the LCD display. “Compaq UPS Display Test” scrolls across the screen in both upper and lower display lines. The Escape button is used to exit from this test.

  • Page 72: System Setup

    3. To change a digit, use the Center button’s LEFT arrow key to go back. 4. After the entire password has been entered, press the Enter button. NOTE: The password must be six characters long. The default password is “COMPAQ.” To establish or change the password, see “Set Password,” later in this chapter.
  • Page 73 4-16 Compaq R6000 Series UPS Operation and Reference Guide Battery Setup This menu provides a means to set the Amp-Hour Rating of each cabinet, or configure the number of external battery cabinets. Even though the menu allows settings from 1-25, choose 5 A-H for the UPS batteries, and 5 A-H for each additional ERM, using the Center and Enter buttons.
  • Page 74 An asterisk, “*” denotes the password is set. IMPORTANT: Record the password for future use. If the password is lost, contact a Compaq authorized service representative for help. NOTE: The password must be six characters long. The default password is “COMPAQ.” Configuration 4-17...
  • Page 75 4-18 Compaq R6000 Series UPS Operation and Reference Guide Set Sync Range Hertz Use this option to set the sync range using the Center and Enter buttons. Communications Setup To configure a serial communication port, select Serial Port 1 or 2 first using the Center and Enter buttons.
  • Page 76 9600 19200 Data Bits There are two choices for data bits: “7” or “8.” Serial Port 1 Data Bits An asterisk, “*” appears beside the selected value. Data Bits 1 Stop Bits There are two choices for stop bits: “1” or “2.” Serial Port 1 Stop Bits An asterisk, “*”...
  • Page 77 4-20 Compaq R6000 Series UPS Operation and Reference Guide Parity Choose the desired parity from the 5 available choices. An asterisk, “*” appears beside the selected value. Serial Port 2 This port is configured with the same steps as shown above for Serial Port 1.
  • Page 78 Set Voltage The Compaq R6000 UPS must be placed in manual Bypass using the switch at the rear of the unit, and placed into Standby mode (see Chapter 3, “Operation”) to set the voltage. The voltage that is set will appear with an “*”. Using the Center button, scroll through the voltages and choose using the Enter button.

  • Page 79: Battery Maintenance

    Chapter Battery Maintenance This chapter contains information on: Precautions to be observed when replacing batteries Charging batteries Replacing batteries Disposing of used batteries Care and storage of batteries...

  • Page 80: Precautions

    5-2 Compaq R6000 Series UPS Operation and Reference Guide Precautions Observe these precautions when handling or connecting batteries. Charging Batteries The R6000 automatically charges the batteries when the UPS is connected to utility power. No user intervention is needed while the UPS is in use.

  • Page 81: When To Replace Batteries

    Power Management software notifies customers that the battery may fail, the battery is replaced free of charge under the warranty. Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is beneficial in at least two significant ways reduced total cost of ownership and reduced downtime.

  • Page 82: How To Replace Batteries

    Removing the Battery Packs Follow this procedure to remove the battery packs: 1. Place the Compaq R6000 UPS in Bypass mode using the manual switch located at the rear of the UPS. Figure 5-1. Placing the UPS in Manual Bypass mode...
  • Page 83 2. Using a Philips screwdriver, remove the lower front bezel by backing off the captive screws on each side. Figure 5-2. Removing screws from the lower front bezel 3. Place the battery circuit breaker in the OFF position. WARNING: To reduce the risk of personal injury, once the bezel is removed, the battery circuit breakers MUST be in the OFF position before continuing with the battery replacement.
  • Page 84 5-6 Compaq R6000 Series UPS Operation and Reference Guide 4. Disconnect the battery cables. The cable connectors have release tabs on Figure 5-4. Disconnecting the battery cables 5. Remove the battery pack attachment screws using a #2 Philips Figure 5-5. Removing the battery pack attachment screws their sides that must be squeezed to allow the connectors to come free from the battery.
  • Page 85 6. Slide out the Compaq R6000 UPS battery packs. WARNING: To reduce the risk of personal injury or damage to the equipment: 34 kg Observe local Occupational Safety requirements and guidelines 75 lb for manual material handling. Obtain adequate assistance to lift and stabilize the assemblies during installation or removal.

  • Page 86: Installing New Batteries

    5. Re-attach the battery pack attachment screws, securing the new battery packs to the chassis. 6. For the Compaq R6000 UPS (and any connected ERM’s), place the battery circuit breaker in the ON position. 7. Reattach the lower front bezel to the UPS chassis using the captive screws at the sides.
  • Page 87 If the installation has not been successful, the red LED will light. If this occurs, repeat Step 4 in the procedure above to check the battery connections. If the LED remains red, refer to the section, “Configuring the Compaq R6000 UPS Using the LCD Menu,” in Chapter 4for more information.

  • Page 88: Disposing Of Used Batteries

    5-10 Compaq R6000 Series UPS Operation and Reference Guide Disposing of Used Batteries The replacement battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal. Care and Storage of Batteries To maximize the life of Compaq R6000 UPS batteries: Minimize the amount of time the UPS is using battery power.

  • Page 89: Extended Runtime Module (Erm) Batteries

    Extended Runtime Module (ERM) Batteries The R6000 supports the use of two hot-pluggable Extended Runtime Modules (ERMs). The maintenance of the ERM’s batteries is the same as for that of the UPS internal batteries. For more information, please refer to the installation card that comes with the ERM kit (347224-B21.) Battery Maintenance 5-11...

  • Page 90: Troubleshooting

    Chapter Troubleshooting This chapter provides information on the following topics: Responding to Audible Alarms Compaq R6000 UPS Trouble Indicators LED Alarm Configurations Repairing the UPS...

  • Page 91: Responding To Audible Alarms

    6-2 Compaq R6000 UPS Series Operation and Reference Guide Responding to Audible Alarms Acknowledgement Audible Alarm Audible Alarm Group Acknowledgement Shutdown Imminent Audible Alarm Audible Alarm Group Shutdown Imminent Table 6-1 Acknowledgement Audible Alarm Audible Alarm Sound Cause(s) Single short beep.

  • Page 92: Shutdown Within 30 Seconds Audible Alarm

    Shutdown within 30 seconds Audible Alarm Shutdown within 30 seconds Audible Alarm Audible Alarm Group Audible Alarm Sound Accelerated beeping. Shutdown within 30 Begins slowly, and gains seconds speed as the UPS approaches shutdown. UPS shuts down 30 sec after audible alarm begins.

  • Page 93: Loads In Jeopardy Audible Alarm

    6-4 Compaq R6000 UPS Series Operation and Reference Guide Loads in Jeopardy Audible Alarm Audible Alarm Group Loads in Jeopardy Table 6-4 Loads in Jeopardy Audible Alarm Audible Alarm Sound Cause(s) Continuous tone Pressing the STANDBY button placing the This audible alarm UPS in Standby.

  • Page 94: Warning Audible Alarm

    Warning Audible Alarm Audible Alarm Group Audible Alarm Sound Beeps every half Warning second Table 6-5 Warning Audible Alarm Cause(s) Running out of battery power while on battery. The self-test fails. The battery test fails. Heat sink over temperature while UPS not on battery.

  • Page 95: Caution Audible Alarm

    6-6 Compaq R6000 UPS Series Operation and Reference Guide Caution Audible Alarm Audible Alarm Group Caution continued Table 6-6 Caution Audible Alarm Audible Alarm Sound Cause(s) Beeps every five On battery seconds Load is greater than 105%, and the manual Bypass switch is turned to Bypass position.
  • Page 96 Table 6-6 Responding to Audible Alarms continued Audible Alarm Group Audible Alarm Sound Beeps every five Caution (continued) seconds. Cause(s) The charger fails. Call an authorized service provider. A fan fails. Call an authorized service provider. UPS unable to charge See Chapter 2, “Installation”...

  • Page 97: Compaq R6000 Ups Trouble Indicators

    6-8 Compaq R6000 UPS Series Operation and Reference Guide COMPAQ R6000 UPS Trouble Indicators Symptom UPS will not start Cannot Silence Audible Alarm UPS switches frequently between battery and AC input Table 6-7 Trouble Indicators Possible Cause No utility power Contact a licensed electrician to check power at the utility power output.

  • Page 98: Led Alarm Configurations

    No action needed. The UPS will shut down in 30 seconds. Correct the input voltage problem, if possible. Otherwise, be prepared to lose power to the COMPAQ R6000 UPS loads when battery power is exhausted. Wait for shut down to complete. Re- boot the UPS and run self-test.

  • Page 99: Repairing The Ups

    6-10 Compaq R6000 UPS Series Operation and Reference Guide Repairing the UPS Repairs to your UPS must be carried out by Compaq or at a Compaq-authorized service location.

  • Page 100: Regulatory Compliance Notices

    Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.

  • Page 101: Class A Equipment

    A-2 Compaq 6000 Series UPS Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 102: Modifications

    Houston, Texas 77269-2000, Or call (281) 514-3333 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables...

  • Page 103: European Union Notice

    A-4 Compaq 6000 Series UPS Operation and Reference Guide European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following...

  • Page 104: Taiwanese Notice

    Regulatory Compliance Notices A-5 Taiwanese Notice...

  • Page 105: Battery Replacement Notice

    Your UPS is provided with a Sealed Lead Acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq Authorized Service Provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq Authorized Reseller or your Authorized Service Provider.

  • Page 106: Electrostatic Discharge

    To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 107: Grounding Methods

    B-2 Compaq 6000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 108: Appendix C Specifications

    This appendix provides specifications that apply to all UPS models. These include: Physical specifications Input specifications Output specifications Battery specifications Battery runtime Environmental specifications Appendix Specifications...

  • Page 109: Physical Specifications

    C-2 Compaq 6000 Series UPS Operation and Reference Guide Physical Specifications Dimensions Weight Input Specifications UPS Model R6000 R6000j R6000i Table C-1 Physical Characteristics Feature U.S. Width 17.25 in Height 10.50 in Depth 24.3 in 300 lbs Table C-2 Input Specifications...

  • Page 110: Output Specifications

    Output Specifications I. Receptacles UPS Model R6000 R6000j R6000- i Table C-3 Output Specifications Nominal Power Load Segment Rating (VA) 6000 6000 6000 Specifications C-3 Output Receptacles 2xIEC-320,C14 1xIEC-320,C20 2xIEC-320,C14 1xIEC-320,C20 2xIEC-320,C14 1xIEC-320,C20 3xIEC-320,C14 3xIEC-320,C14 2xIEC-320,C14 1xIEC-320,C20 2xIEC-320,C14 1xIEC-320,C20 2xIEC-320,C14 1xIEC-320,C20 3xIEC-320,C14 3xIEC-320,C14...
  • Page 111 C-4 Compaq 6000 Series UPS Operation and Reference Guide Table C-3 Output Specifications II. Output Voltage Utility Voltage (VAC) III. Source of Utility Power Utility power (normal range) Utility power (extended range) Battery power IV. Additional Features On-line efficiency Voltage wave shape while...

  • Page 112: Battery Specifications

    Battery Specifications Feature Type Voltage Charging Battery Runtime Load % 80% plus 1 ERM 80% plus 2 ERMs Table C-4 Battery Specifications Specification Sealed lead-acid; maintenance-free Internal batteries - 12 VDC each, 360 VDC total 24 hours to full charge 4 hours to 90% capacity at default nominal utility voltage and no load Table C-5...

  • Page 113: Environmental Specifications

    C-6 Compaq 6000 Series UPS Operation and Reference Guide Environmental Specifications Operating temperature Relative humidity Operating altitude Audible noise Table C-6 Environmental Specifications Feature 20 - 80%; non-condensing Up to 3000 m (10,000 ft) above sea level Less than 55 dBA @ 1 meter...
  • Page 114 4-18 auto sensing 4-2 batteries care and storage See Care and storage charging 5-10 charging 2-24 no user intervention required 5-2 charging rates vs. time 2-24 charging recommendations 2-24 Compaq Power Management Software monitoring 5-3 Compaq three-year limited warranty 5-3...
  • Page 115 2 Compaq 6000 Series UPS Operation and Reference Guide disposing of used batteries 5-10 life expectancy 5-3 part number 5-3 when to obtain 5-3 precautions when handling or connecting 5-2 Pre-Failure Battery Warranty 5-3 recharge date See Battery Recharge Date label...
  • Page 116 4-19 data bits 4-20 parity 4-21 stop bits 4-20 Communications Setup (LCD Menu) 4-19 Compaq authorized reseller x Compaq High to Low Voltage Transformer (250VA) 1-13 Compaq Multi-Server UPS Card 2-18 Compaq Power Distribution Unit (PDU) 1-13 Compaq Power Management...
  • Page 117 4 Compaq 6000 Series UPS Operation and Reference Guide Electronics Module receptacles 2-16 English 4-17 Enter button 3-2 environmental specifications C-6 ERM See Extended Runtime Module weight, warning 5-7 Escape button 3-2 Extended Runtime Module weight, warning 5-7 Extended Runtime Module (ERM)
  • Page 118 icons symbols on equipment viii IEC-320 jumper cords 1-13 IEC950 Secondary Extra Low Voltage (SELV) circuit 2-7 indicators See front panel, indicators Input AC Over Voltage audible alarm 4-10 Input AC Over Voltage (LCD Menu ) 4-10 Input AC Under Voltage (LCD Menu) 4-10 Input Frequency (LCD Menu) 4-8 Input Over or Under Frequency...
  • Page 119 6 Compaq 6000 Series UPS Operation and Reference Guide LanSafe III overview 1-7 LCD Display Menu configuration 4-3 navigation 4-3 LED Alarm Configurations 6-8 LED display See front panel, indicators licensed electrician 2-7, 2-10, 4-2 lift-out tray 2-4 using 2-5...
  • Page 120 C-2 physical specifications C-2 Placing in Bypass mode 5-4 Power Cords 2-21 Power Distribution Unit (PDU) 1-13 Power Management Software See Compaq Power Management Software Power MIB 1-12 power up 2-23 Power-Up Display (LCD Menu) 4-4 precaution handling or connecting...
  • Page 121 8 Compaq 6000 Series UPS Operation and Reference Guide REPO See Remote Emergency Power Off reversed connections alarm See Site Wiring Fault (LCD Menu) right arrow symbol (LCD Menu) 4-4 Risk of Fire Notice 2-9 RJ-45 receptacle viii routine maintenance...
  • Page 122 Sub-Menu Choices (LCD Menu) 4-5 symbols in text vii symbols on equipment viii system administrator specifying the shutdown sequence 1-7 using Compaq Power Management Software 1-7 System Setup 4-16 technical support ix telephone numbers x terminal block input cover illustrated 2-10...
  • Page 123 10 Compaq 6000 Series UPS Operation and Reference Guide battery handling electrical 5-2 handling batteries 5-2 high leakage current 2-9 installation positioning requirements 2-5 safety in Wiring 2-7 installation adequate assistance to lift and stabilize 2-2 fixed rail requirement 2-5...

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