Related Manuals for Compaq Pro UPS 500
Summary of Contents for Compaq Pro UPS 500
- Page 1 Compaq Pro UPS 500 Operation and Reference Guide First Edition (February 2000) Part Number 146293-001 Compaq Computer Corporation...
- Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation.
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Page 3: Table Of Contents
Compaq Technical Support ................viii Compaq Website ....................viii Compaq Authorized Reseller................ix Chapter 1 Introduction Compaq Pro UPS 500 Models ................. 1-2 Front Panels ......................1-3 Rear Panels ......................1-4 Compaq Pro UPS 500 Features ................1-6 Communications Port ..................1-6 Power Management Software................1-6 Phone/Fax Surge Protector ................ - Page 4 Compaq Pro UPS 500 Operation and Reference Guide Installation (continued) Before Starting the UPS................... 2-3 UPS Requirements.................... 2-3 Connecting the UPS Communications Port ............2-4 Connecting the UPS Phone/Fax Surge Protector ..........2-5 Verifying a Safe UPS Load................2-6 Starting the UPS.......................
- Page 5 About This Guide v Chapter 5 Battery Maintenance Battery Precautions....................5-2 Charging Batteries ....................5-2 When to Replace Batteries..................5-3 Pre-Failure Battery Warranty................... 5-3 Obtaining New Batteries..................5-4 Care and Storage of Batteries .................. 5-4 Disposing of Used Batteries ..................5-4 Chapter 6 Troubleshooting Troubleshooting During UPS Start................
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Page 6: About This Guide
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. -
Page 7: Symbols In Text
Compaq Pro UPS 500 Operation and Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. -
Page 8: Getting Help
If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ (1-800-652-6672) . This service is available 24 hours a day, 7 days a week. -
Page 9: Compaq Authorized Reseller
Compaq Pro UPS 500 Operation and Reference Guide Compaq Authorized Reseller For the name of the nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, access the Compaq website at: http://www.compaq.com. -
Page 10: Introduction
Chapter Introduction This chapter provides information on the following topics: Compaq Pro UPS 500 models Compaq Pro UPS 500 features Warranties... -
Page 11: Compaq Pro Ups 500 Models
1-2 Compaq Pro UPS 500 Operation and Reference Guide Compaq Pro UPS 500 Models The Compaq Pro UPS 500 includes the following models and part numbers: Table 1-1 Compaq Pro UPS 500 Model Descriptions UPS Model UPS Kit Comments Part Number 136386-001 120VA;... -
Page 12: Front Panels
Introduction 1-3 Front Panels The Compaq Pro UPS 500 models feature the following front panel configuration: Figure 1-1. Front panel configuration Symbol ON/STANDBY button LINE STATUS indicator ON BATTERY indicator BATTERY LOW/REPLACE indicator UPS LOAD indicator TEST/ALARM RESET button... -
Page 13: Rear Panels
1-4 Compaq Pro UPS 500 Operation and Reference Guide Rear Panels The Compaq Pro UPS 500 models feature the following rear panel configurations: Figure 1-2. Rear panel configuration - 100VA and 120VA models Communications port Battery compartment Noise and surge-protected... - Page 14 Introduction 1-5 Figure 1-3. Rear panel configuration - 230VA model Communications port Battery compartment Noise and surge-protected Battery, noise, and surge-protected receptacle receptacles IEC-320 power inlet...
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Page 15: Compaq Pro Ups 500 Features
Communications Port The Compaq Pro UPS 500 includes a communications port for data exchange with the host computer. Compaq Power Manager Pro UPS software (supplied with the UPS) enables the user to access status reporting and power management features. -
Page 16: Phone/Fax Surge Protector
Chapter 4, “Software.” NOTE: Select Compaq NeoServers have UPS power management software preinstalled. Some NeoServer customers may not need to install Compaq Power Manager Pro UPS software. Please see the NeoServer documentation included with the NeoServer unit for specific power management software installation requirements. -
Page 17: Warranties
1-8 Compaq Pro UPS 500 Operation and Reference Guide Warranties $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with the UPS, Compaq provides a two-year limited warranty. In addition, Compaq offers a $25,000 Computer Load Protection Guarantee. -
Page 18: Installation
Verifying a safe UPS load Starting the UPS Connecting devices to the UPS Circuit requirements Connecting the UPS to utility power Connecting the UPS to an AC generator Completing the installation Installing Compaq Power Manager Pro UPS software Selecting the UPS operating mode... -
Page 19: Installation Requirements
RS-232 UPS/computer interface cable, Compaq part number 159074-001. Compaq Pro UPS 500 models ship with an RS-232 UPS/computer interface cable. The computer interface cable is not needed for normal operation. If power management of the UPS is desired, connect the interface cable between the UPS communications port and the serial port on the host computer. -
Page 20: Installation (Continued)
Installation 2-3 Battery Compaq Pro UPS 500 models are shipped with the battery already installed. Before Starting the UPS This section provides procedures to be carried out before starting the UPS. Determine the steps required for the application: Understanding the UPS requirements... -
Page 21: Connecting The Ups Communications Port
UPS to the appropriate communications port on the host computer. CAUTION: The Compaq Pro UPS 500 uses a standard RS-232 cable. To avoid damage to the equipment, do not use the communications cables supplied with other UPS models. -
Page 22: Connecting The Ups Phone/Fax Surge Protector
Installation 2-5 Connecting the UPS Phone/Fax Surge Protector Select Compaq Pro UPS 500 models include a Phone/Fax Surge Protector that allows the UPS to protect a communications device from surges on a single phone line. Connect a phone cord (user supplied) from the wall outlet to the UPS connection labeled “IN”... -
Page 23: Verifying A Safe Ups Load
2-6 Compaq Pro UPS 500 Operation and Reference Guide Verifying a Safe UPS Load Before connecting any devices, verify that the Battery-and-Surge-Protected receptacles of the UPS will not overload. The cumulative VA rating of all devices (the load) to be connected to the Battery-and-Surge-Protected receptacles cannot exceed the 500VA rating. -
Page 24: Starting The Ups
CAUTION: Do not plug laser printers into the Battery-and Surge-Protected receptacles of the Compaq Pro UPS 500. The instantaneous current drawn by this type of printer may overload the UPS circuit. Never plug a UPS into itself. This WILL result in damage to the unit. - Page 25 2-8 Compaq Pro UPS 500 Operation and Reference Guide Connecting Devices to the Battery-and-Surge-Protected Receptacles Plug the equipment that needs battery backup support in the event of a blackout (such as the computer, monitor, and external modem) into the Battery-and-Surge-Protected receptacles ( ) on the UPS rear panel.
- Page 26 Installation 2-9 Connecting Devices to the Surge-Protected Receptacle(s) Plug non-critical equipment into the Surge-Protected receptacle(s) on the UPS rear panel, as illustrated in the following figure. The Surge-Protected receptacle(s) ( ) will provide connected peripherals with surge protection without committing valuable battery power to support the peripherals during blackouts.
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Page 27: Connecting The Ups To Utility Power: 120Va And 100Va Models
2-10 Compaq Pro UPS 500 Operation and Reference Guide Connecting the UPS to Utility Power: 120VA and 100VA Models WARNING: To reduce the risk of personal injury resulting from electric shock or to avoid damage to the equipment: Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible. -
Page 28: Connecting The Ups To Utility Power: 230Va Model
Chapter 6, “Troubleshooting.” IMPORTANT: If the UPS does not include a power cord that is suitable for the application, contact an authorized Compaq service representative to obtain the appropriate power cord. For more information on the front panel indicators and controls, see Chapter 3, “Operation.”... - Page 29 2-12 Compaq Pro UPS 500 Operation and Reference Guide The 230VA model ships with one IEC-320 jumper cord. To connect this model to utility power: Connect the IEC-320 jumper cord (supplied) from a UPS receptacle ( to the power input receptacle of the host computer.
- Page 30 Chapter 6, “Troubleshooting.” NOTE: If the UPS does not include a power cord that is suitable for the application, contact an authorized Compaq service representative to obtain the appropriate power cord. For more information on the front panel indicators and controls, see Chapter 3,...
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Page 31: Completing The Installation
UPS into service. IMPORTANT: The battery will charge to 90% of their capacity within approximately 4 hours. Compaq recommends allowing the battery to charge for 12 hours before using them to supply backup power to devices. Installing Compaq Power Manager... - Page 32 CAUTION: When the UPS is in the STANDBY mode, the UPS will not provide battery backup during a blackout or brownout. NOTE: The Compaq Pro UPS 500 can be used as a standalone power source when utility power is not present. For more information, see “Start-On-Battery Operation” in Chapter 3.
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Page 33: Operation
Chapter Operation This chapter provides information on the following topics: Precautions to be observed when using the UPS Front panel overview Front panel controls ON/STANDBY button TEST/ALARM RESET button Front panel indicators and audio alarms Rear panel overview Rear panel features... -
Page 34: Operation Precautions
3-2 Compaq Pro UPS 500 Operation and Reference Guide Operation Precautions Observe these precautions when using the UPS. WARNING: To reduce the risk of personal injury from earth conductor leakage current: Do not operate a UPS that is disconnected from the utility power source. -
Page 35: Front Panel Overview
Operation 3-3 Front Panel Overview Compaq Pro UPS 500 models feature the same front panel, which includes indicator lights that alert you to UPS operating conditions and controls required to: Select the UPS operating mode. Initiate a self-test of the UPS battery. -
Page 36: Front Panel Controls
3-4 Compaq Pro UPS 500 Operation and Reference Guide Front Panel Controls ON/STANDBY Button The ON/STANDBY button is a momentary switch that toggles between two UPS operating modes (ON and STANDBY) when utility power is present. To toggle back and forth between the two operating modes, press and hold the ON/STANDBY button ( ) for 2 seconds, until you hear a beep. - Page 37 Operation 3-5 “ON” Mode Function: ENABLES battery backup. UPS Conditions: The UPS battery is charging. Power is ON at the UPS receptacles. The green LINE STATUS indicator ( ) is illuminated. Setting Advantages: Provides battery backup in the event of a blackout or brownout.
- Page 38 Start-On-Battery Operation Compaq Pro UPS 500 models have special circuitry that allows them to be used as standalone power sources when utility power is not present. The Battery-and-Surge-Protected receptacles will supply AC power for the time limits of the internal battery.
- Page 39 You may not be able to start as large a load as usual when performing a UPS Start-On-Battery using the Compaq Pro UPS 500. After performing a UPS Start-On-Battery, the UPS drains the charge on the battery;...
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Page 40: Test/Alarm Reset Button
3-8 Compaq Pro UPS 500 Operation and Reference Guide TEST/ALARM RESET Button The TEST/ALARM RESET button ( ) is a momentary switch that allows you to initiate a UPS self-test or silence an audio alarm. Initiating a UPS Self-Test Figure 3-4. Initiating a UPS self-test... - Page 41 CAUTION: Do not initiate the self-test procedures while critical computer or load functions are being performed. IMPORTANT: For the Compaq Pro UPS 500, the only method of checking the battery and circuitry functionality is by performing a UPS self-test on a routine basis.
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Page 42: Front Panel Indicators And Audio Alarms
3-10 Compaq Pro UPS 500 Operation and Reference Guide Front Panel Indicators and Audio Alarms The front panel indicators signal the status of the UPS. LINE STATUS Indicator (Green) The LINE STATUS indicator illuminates whenever the UPS is connected to acceptable AC utility line power. -
Page 43: Battery Low/Replace Indicator (Red)
Operation 3-11 BATTERY LOW/REPLACE Indicator (Red) The BATTERY LOW/REPLACE indicator illuminates when the internal processor detects a low or weak battery. The BATTERY LOW/REPLACE indicator will illuminate constantly to indicate low battery charge. This indicator will flash, after a self-test is initiated, to indicate the need to replace the battery. -
Page 44: Rear Panel Overview
3-12 Compaq Pro UPS 500 Operation and Reference Guide Rear Panel Overview Compaq Pro UPS 500 models have the following rear panel configurations: WARNING: To reduce the risk of personal injury resulting from electric shock, do not open the UPS for any reason. There are no user-serviceable parts inside the UPS. -
Page 45: Rear Panel Features
Operation 3-13 Figure 3-7. Rear panel configuration - 230VA model Communications port Battery compartment Noise and surge-protected Battery, noise, and surge-protected receptacle receptacles IEC-320 power inlet Rear Panel Features Battery-and-Surge-Protected Receptacles These receptacles provide connected equipment (such as computers, monitors, and other critical equipment) with AC line power during normal operation and safeguard the equipment against damaging surges and line noise. -
Page 46: Rj11 Phone/Fax Surge Protector
3-14 Compaq Pro UPS 500 Operation and Reference Guide RJ11 Phone/Fax Surge Protector Select Compaq Pro UPS 500 models include a Phone/Fax Surge Protector to safeguard communications equipment (such as a fax machine or a modem) from spikes and surges from transients present on telephone lines. -
Page 47: Software
Chapter Software This chapter provides information on the following topics: Software overview Software functions Configuration parameters Installation procedures... -
Page 48: Software Overview
4-2 Compaq Pro UPS 500 Operation and Reference Guide Software Overview Compaq Power Manager Pro UPS software is a web-based interface. Using either Netscape Navigator 3.0 or later, or Microsoft Internet Explorer 4.0 or later, system administrators can monitor and manage power being supplied by UPS units. -
Page 49: Ups Control Functions
Protect access. Execute a UPS self-test. Shut down the operating system and UPS. Configuration Parameters System administrators and operators can configure Compaq Power Manager Pro UPS software parameters through the web-based interface, including: Communications setting. Poll rate Broadcast settings. -
Page 50: Installation Procedures
NOTE: Select Compaq NeoServers have UPS power management software preinstalled. Some NeoServer customers may not need to install Compaq Power Manager Pro UPS software. Please see the NeoServer documentation included with the NeoServer unit for specific power management software installation requirements. - Page 51 Software 4-5 Installation Wizard Notification Compaq Power Manager Pro UPS software takes advantage of the Microsoft AutoPlay feature. To install Compaq Power Manager Pro UPS software using this Install Wizard, follow the steps below: 1. The Compaq Power Manager Pro UPS software Select Language screen is displayed when the CD-ROM is inserted into the drive.
- Page 52 4-6 Compaq Pro UPS 500 Operation and Reference Guide 2. After a language is selected, the Compaq Power Manager Pro UPS software Option screen will display. Select the Install Software button. Figure 4-2. Option Screen...
- Page 53 4. Follow the Install Wizard instructions to set installation and configuration options. For detailed installation and configuration requirements and procedures and usage options, please see the README.TXT file on the Compaq Power Manager Pro UPS Software and Documentation CD (included with the UPS kit).
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Page 54: Battery Maintenance
Chapter Battery Maintenance This chapter provides information on the following topics: Battery precautions Charging the battery When to replace the battery Pre-Failure Battery Warranty Obtaining a new battery Care and storage of batteries Disposing of used batteries... -
Page 55: Battery Precautions
5-2 Compaq Pro UPS 500 Operation and Reference Guide Battery Precautions There are no user-serviceable parts to the Compaq Pro UPS 500. Do not open the UPS for any reason. Contact an authorized Compaq service provider. WARNING: There is a risk of personal injury from the hazardous energy levels associated with UPS batteries. -
Page 56: Pre-Failure Battery Warranty
Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible Power Systems (UPS), extends the advantage of a Compaq two-year limited warranty by applying warranty coverage to the battery before the battery actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when... -
Page 57: Care And Storage Of Batteries
5-4 Compaq Pro UPS 500 Operation and Reference Guide Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is beneficial in at least two significant ways: Reduced total cost of ownership... -
Page 58: Troubleshooting
Chapter Troubleshooting This chapter provides information on the following topics: Troubleshooting during UPS start Troubleshooting after UPS start Repairing the UPS... -
Page 59: Troubleshooting During Ups Start
6-2 Compaq Pro UPS 500 Operation and Reference Guide Troubleshooting During UPS Start If problems occur when starting the Compaq Pro UPS 500, select the appropriate symptom for possible causes and suggested actions. Table 6-1 Troubleshooting Guide (UPS Start) Symptom... -
Page 60: Troubleshooting After Ups Start
Troubleshooting 6-3 Troubleshooting After UPS Start For problems that occur after the UPS has gone through the startup self-test sequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Indicators: UPS in STANDBY mode. Press and hold the ON/STANDBY LINE STATUS button for 2 seconds until you... -
Page 61: Repairing The Ups
1 per 10 arrange for battery seconds (can replacement. be silenced) Repairing the UPS The UPS has no user-serviceable parts. All repairs to the UPS, including battery replacement, must be carried out by Compaq or a Compaq authorized service provider. -
Page 62: Regulatory Compliance Notices
All Compaq Pro UPS 500 models are Class B devices. Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. - Page 63 A-2 Compaq Pro UPS 500 Operation and Reference Guide instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or...
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Page 64: Modifications
Regulatory Compliance Notices A-3 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables... -
Page 65: European Union Notice
A-4 Compaq Pro UPS 500 Operation and Reference Guide European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following... -
Page 66: China Taiwan Notice
Your UPS is provided with a Sealed Lead Acid battery. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Battery replacement is to be performed only by a Compaq authorized service provider using the Compaq spare designated for this product. -
Page 67: Appendix B Specifications
Appendix Specifications This appendix provides specifications that apply to the Compaq Pro UPS 500: Physical specifications Input specifications Output specifications Battery specifications Environmental specifications... -
Page 68: Physical Specifications
B-2 Compaq Pro UPS 500 Operation and Reference Guide Physical Specifications Table C-1 Physical Specifications – 120VA, 100VA, and 230VA models Feature U.S. Metric Dimensions Width 5.1 in 12.95 cm Height 8.4 in 21.34 cm Depth 7.1 in 18.03 cm... -
Page 69: Output Specifications
Specifications B-3 Output Specifications Table C-3 Battery-and-Surge-Protected Output Specifications - Per Model Output Receptacles Capacity Model Battery-and- Surge-Protected (VA/Watts) Surge-Protected 500 (120VA) 500 / 300 3 x 5-15R 3 x 5-15R 500 (100VA) 500 / 300 3 x 5-15R 3 x 5-15R 500 (230VA) 500 / 300 2 x IEC-320 (10A) -
Page 70: Output Specifications (Continued
B-4 Compaq Pro UPS 500 Operation and Reference Guide Output Specifications (continued) Table C-5 Output Specifications - 120VA, 100VA, and 230VA models Source of Power Regulation Automatic voltage Output is increased by 14% in the regulated output following voltage ranges: 83V to 104V during on line (120VA model);... -
Page 71: Battery Specifications
Specifications B-5 Battery Specifications Table C-6 Battery Specifications - 120VA, 100VA, and 230VA models Feature Specification Type Sealed lead-acid; maintenance-free Voltage Internal batteries - 12 VDC Battery Recharge Rate 2 to 4 hours (discharged with 50% load) Environmental Specifications Table C-7 Environmental Specifications - 120VA, 100VA, and 230VA models Feature Specification... -
Page 72: Index
Index disposing See disposing of used batteries maintaining alarm See audio alarm care and storage 5-4 Automatic Shutdown warning on risk of personal mode 3-6 injury 5-2 audio alarm warning to use qualified service ability to disable 3-9 personnel 5-2 Battery Operate mode 3-5 warnings on risk of fire or features 3-9... - Page 73 2 Compaq Pro UPS 500 Operation and Reference Guide controls and indicators front panel See front panel, care and storage of batteries 5-4 indicators ambient temperature 5-4 converting Watts to VA 2-6 charging stored batteries 5-4 preventive maintenance 5-4 changing battery 5-1...
- Page 74 3-5 features 1-4, 3-12 ON BATTERY indicator illustrated 1-4, 3-12 illuminated 3-5 reference material warning on earth leakage Compaq Power Manager Pro hazards 3-2 UPS software installation warning on operating while instructions 2-2 disconnected from utility power 3-2...
- Page 75 4 Compaq Pro UPS 500 Operation and Reference Guide Compaq Power Products Software Reference TEST/ALARM RESET button Guide 2-2 initiating a self-test 3-8 Compaq Pro UPS 500 troubleshooting Operation and Reference after start 6-3 Guide 2-2 during start 6-2 repairing the UPS 6-4...