Troubleshooting - TRENDnet TEW-800MB User Manual

TRENDnet User's Guide

Troubleshooting

Q: I typed http://192.168.10.110 or
Bar, but an error message says "The page cannot be displayed." How can I access the
media bridge management page?
Answer:
1. Check your hardware settings again. See
2. Make sure your computer is connected to one of the media bridge's LAN ports with
power on; the power and the network port lights are lit.
3. Make sure your computer network adapter TCP/IP settings are set to Obtain an IP
address automatically or DHCP (see the steps below).
4. Make sure your computer name is a member of a workgroup, not a member of
domain. Under Windows 7, go to the Control Panel, then System, then Change
Settings; under the computer name tab of the system properties, select the Change,
in order to set the computer name between the Domain and the Workgroup. In case
your computer name is already under a domain name, in order to have the
Computer Name/Domain Changes, you will have to enter the name and password of
an account with permission to remove the computer from the domain. If you have
issues doing so, please consult the IT who made the domain name setting on your
computer.
5. Press on the factory reset button on the bottom panel of the media bridge for 15
seconds; then release.
Windows 7
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
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http://tew-800mb in my Internet Browser Address
"Installation and Login" on page 6.
d. Then click Obtain an IP address automatically and click OK.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
Q: The Wizard does not appear when I access the media bridge. What should I do?
Answer:
1. Click on Wizard on the left hand side.
2. Near the top of the browser, "Pop-up blocked" message may appear. Right click on
the message and select Always Allow Pop-ups from This Site.
3. Disable your browser's pop up blocker.
Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your modem
(meaning plug your computer directly to the modem and verify that your single
computer (without the help of the router) can access the Internet).
2. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem
to fully boot up, and then reconnect the power to the router.
3. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
Q: I cannot connect wirelessly to the router. What should I do?
Answer:
1. Double check that the WLAN light on the router is lit.
2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug
the power back in to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID.
4. To verify whether or not wireless is enabled, login to the router management page,
click on Wireless.
5. Please see "Steps to improve wireless
have wireless connectivity problems.
TEW-800MB
connectivity" on page 18 if you continue to
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