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Troubleshooting
Troubleshooting
Possible causes
No power.
i The batteries have run out.
i The batteries are loaded backwards.
i The battery cover is not closed
properly.
i The AC power adapter plug has come
out of the power outlet.
Nothing
happens
i Lens cover is opened.
when I press the
i Camera malfunction.
"Playback" button.
i The batteries run out.
Power cuts out during
The batteries run out.
operation.
Batteries
run
out
i You are using the camera in extremely
quickly.
cold conditions.
i The terminals are soiled.
i The batteries get un-rechargeable.
No photograph is taken
i No xD-Picture Card is inserted.
when
the
Shutter
i The xD-Picture Card is fully recorded.
button is pressed.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is
soiled.
i The xD-Picture Card is damaged.
i The Auto power off function has turned
the camera off.
i The batteries run out.
Can't use the flash.
i The flash is set to Suppressed Flash
mode.
i You pressed the Shutter button while
the flash was charging.
i The batteries run out.
The playback image is
i The Subject is too far away.
too dark even though
the flash was used.
i Your finger was covering the flash.
i The lens is dirty.
The image is blurred.
i The photographed subject was too
dark.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without
selecting Macro mode.
There is speckling on
The shot was taken with a slow shutter
the image.
speed (long exposure) in a high-
temperature environment.
Can't format the xD-
The xD-Picture Card contact area is
Picture Card.
soiled.
76
eIf you think the camera is faulty, check the following once more.
Solutions
i Load new or fully charged batteries.
i Load the batteries in the correct
direction.
i Close the battery cover correctly.
i Plug the adapter back in.
i Close the lens cover.
i Briefly remove the batteries or
disconnect the AC power adapter.
Then reload the batteries or reconnect
the AC power adapter and try again.
i Load new or fully charged batteries.
Load new or fully charged batteries.
i Put the batteries in your pocket or
another warm place to heat them and
then load them into the camera just
before you take a picture.
i Wipe the battery terminals with a
clean, dry cloth.
i Load new batteries.
i Insert an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card.
i Wipe the xD-Picture Card contact
area with a clean dry cloth.
i Insert a new xD-Picture Card.
i Turn the camera on.
i Load new or fully charged batteries.
i Set the Flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash
cannot be used in some modes).
i Wait until the flash has finished
charging before pressing the Shutter
button.
i Load new or fully charged batteries.
i Move to within the effective flash range
before taking the picture.
i Hold the camera correctly.
i Clean the lens.
i Try standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
i Cancel Macro mode.
i Select Macro mode.
This is a characteristic of CCDs and
does not indicate a camera fault.
Wipe the xD-Picture Card contact area
with a clean dry cloth.
Troubleshooting
Possible causes
Frame erase does not
Some frames may be protected.
erase the frame.
The
ERASE
ALL
function does not
erase all the frames.
i A language other than English is
Screens
are
not
displayed in English.
selected in the "
SET-UP (➡P.46).
i Photography mode is selected.
There is no image on
the TV.
i The camera is not connected to the TV
correctly.
i "TV" is selected as the TV input.
i The video output setting is incorrect.
When the camera is
i The USB cable (mini-B) is not correctly
connected
to
a
connected to the PC or camera.
personal
computer
i The PC is not turned on.
(PC), the photographed
image appears on the
camera's LCD monitor.
The camera no longer
The camera has suffered an unforeseen
works correctly.
problem.
¢
Can't
print
with
"
" is not selected in USB mode in
PictBridge.
the SET-UP menu.
The
camera
was
connected to PC when
the USB mode was
¢
set to "
".
Solutions
Unprotect frames using the camera on
which the protection was first applied.
1Press the "MENU/OK" button to display
" setting in
the menu on the LCD monitor.
F
2Press "d " or "c " to select "
" and
press "a" or "b" to select "SET-UP"
(SET-UP screen appears on the LCD
monitor).
3Press "d" or "c" to move to option 3
and then press "a " or "b " to select
"
" .
4Press "d" or "c" several times to select
"ENGLISH".
5Press the "MENU/OK" button.
i Images do not appear on a TV when
Photography mode is selected.
i Connect the camera and TV correctly.
i Set the TV input to "VIDEO".
i Change the setting to "NTSC" or "PAL"
(➡P.46).
i Set up the camera and the USB cable
(mini-B) correctly.
i Turn the PC on.
Briefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
¢
Select "
" in USB mode in the SET-
UP menu.
Perform steps 1 to 3 to remove the
camera from PC.
h Windows
1 The "New Hardware Found" wizard
(or "Scanner and Camera" wizard)
appears. If the wizard does not
appear, proceed to step 3.
2 Click the [Cancel] button.
3 Disconnect the camera from the PC.
h Macintosh
1 The window for locating the driver
appears. If the window does not
appear, proceed to step 3.
2 Click the [Cancel] button.
3 Disconnect the camera from the
Macintosh.
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