Troubleshooting and Maintenance
Troubleshooting Techniques
Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
If the card requires an IRQ, make sure one is available. Open the hardware Device
Manager: click Start, Control Panel, Performance and Maintenance, System
(Windows XP) or Start, Settings, Control Panel, System (Windows 2000).
Test the PC card with the e-Diagtools diagnostics. See "Testing the Hardware" on
page 145.
If an I/O card stops communicating properly
The card may have been reset if the computer suspended or turned off. Exit any
applications, and then remove and reinsert the card.
If a PC card modem is not working
Disable the internal modem:
1. Open the hardware Device Manager: click Start, Control Panel, Performance and
Maintenance, System (Windows XP) or Start, Settings, Control Panel, System
(Windows 2000).
2. Double-click Modem to list the current modem devices.
3. Double-click the internal modem, and then select the option to disable the modem.
If an I/O card stops communicating properly
Exit and restart the application. The card may have been reset if the computer
suspended or turned off.
Check settings in Control Panel.
Performance Problems
For best performance, your computer should have at least 128 MB of memory (RAM).
If the computer pauses or runs sluggishly
This may be normal Windows behavior. Background processing can affect response
time.
Certain background operations (such as a virus-scanning program) can affect
performance.
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Corporate Evaluator's Guide