Pitched Color Dots - Dell C3765dnf Color Laser Printer User Manual

Action
2
Ensure Output Color is set to Color in the printer driver.
On the Graphics tab, ensure that Output Color is set to Color.
a
Does this solve your problem?
3
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click 4 Colors Configuration Chart.
c
The 4 Colors Configuration Chart is printed.
Does this solve your problem?

Pitched color dots

Action
1
Locate the cause of the problem using the Pitch Configuration Chart.
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
a
Click Pitch Configuration Chart.
b
The Pitch Configuration Chart is printed.
Compare the pitch of the color spots on your output with that on the
c
Pitch Configuration Chart, and locate the cause of the problem.
Is the cause of the problem located?
2
Replace the drum cartridges.
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a
After you replace the drum cartridges, click Chart Print on the
b
Diagnosis tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
3
Replace the fusing unit.
Replace the fusing unit. See "Replacing the Fusing Unit."
a
After you replace the fusing unit, click Chart Print on the Diagnosis
b
tab.
Click Pitch Configuration Chart.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?
538
Troubleshooting Guide
Yes No
The task is complete. Go to action 3.
The task is complete. Contact Dell.
Yes No
Proceed to the action Contact Dell.
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit - 4
The task is complete. Contact Dell.
The task is complete. Contact Dell.