Troubleshooting And Frequently Asked Questions; I Cannot See 3D Content; What 3D Formats Are Supported On My Computer - HP ENVY 17-2000 Getting Started Manual

Troubleshooting and frequently asked questions

I cannot see 3D content

If you are watching in 3D mode and cannot see 3D content, HP
recommends that you not use the 3D glasses. Refer to the information
below and
suspect a physical problem seeing stereoscopic 3D.
●
You may be trying to watch 3D content in 2D mode.
●
The clear protective film on both sides of the glasses lenses (select
models only) may need to be removed.
●
The battery in the 3D glasses may need to be replaced. Refer to
Replacing the battery on page 20
●
The IR emitters on the computer display may be obstructed. For
optimal transmission, keep the areas immediately around the IR
emitters free from obstructions. For information on the location of the
IR emitters, refer to
●
You may be sitting too far from the computer display. You should be
no more than approximately 1.5 meters (5 feet) from the display
when viewing 3D content.
NOTE:
from the display can vary.

What 3D formats are supported on my computer

The following 3D formats are supported on your computer:
●
Blu-ray 3D movies
●
Stereoscopic 3D games
●
3D MPEG 4 MVC files for 3D video playback
●
3D H.264 MVC and Fujifilm AVI dual-stream video file formats for 3D
video playback
●
3D Fujifilm MPO for 3D photo viewing
3D safety information on page
Getting to know your computer on page
Depending on your viewing angle, the operational distance
10. Consult a physician if you
for additional information.
Troubleshooting and frequently asked questions
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