Mackie DLM12 Owner's Manual page 20

Repair
For warranty service, refer to the warranty
information on page 28.
Non-warranty service for Mackie products is
available at a factory-authorized service center. To
locate the nearest service center, visit www.mackie.com,
click "Support" and select "Locate a Service Center."
Service for Mackie products living outside the United
States can be obtained through local dealers or
distributors.
If you do not have access to our website, you may call
the Tech Support department at 1-800-898-3211,
Monday-Friday, during normal business hours, Pacific
Time, to explain the problem. Tech Support will tell you
where the nearest factory-authorized service center is
located in your area.
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DLM8/12 Powered Loudspeakers