Customer Assistance; Reporting Errors; Acura Automobile Customer Service - Acura 2007 MDX Navigation Manual

Customer Assistance

Reporting Errors

Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main "verified" roads shown in black
on the map, then report it either
online at
http://update.navteq.com/, or to
Acura Customer Services.
• If the error involves a light brown
"unverified" road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page 6).
• For errors in points of interest (POI),
like a business that has changed their
name, do not report them. Keep in
mind that depending on when the data
was collected, and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.
114 Navigation System
• If the error does not involve the
database, such as if the vehicle
position icon does not follow the
road, screen error messages, or other
GPS related errors, see Frequently
Asked Questions on page 128, System
Limitations on page 111, or
Troubleshooting on page 136.
Acura Automobile Customer
Service
Telephone: (800) 382-2238
Fax: (310) 783-3535
Acura Navi
America Honda Motor Co., Inc.
Acura Client Services
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
If you desire more detailed information
on detailed map coverage, contact any
Acura dealer. Map coverage
information is at the Navigation DVD
order link, "ordering a Navigation
DVD" at: www.acura.com. The link is
found in "ACURA STORE." Check the
"Coverage MAPS" link.