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Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 124
Or, please contact an authorized Acura
NSX dealer.
• For traffic-related issues:
2 Traffic P. 125
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmin.com/mapErrors/
report.faces
• Or call Garmin OEM support directly at
(855) 607-2536.
132
Obtaining a Navigation
Update
Acura is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: www.acuranavi.com
• Canada: www.acura.ca
You can also contact an authorized Acura
NSX dealer for further information
regarding the update program available for
your vehicle.
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult an authorized Acura NSX
dealer. Please identify the specific issue
(e.g., error occurs when you enter a specific
address, when driving on a certain road, or
just when it's cold) so that the service
consultant can refer the issue to the factory
so that a solution can be found. Be patient,
the service consultant may be unfamiliar
with your specific issue.
Acura Client Relations
Contact Information
If neither the available help resources nor
your Acura dealer can resolve your issue to
your satisfaction, contact Acura Client
Relations.
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop CHI-4
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: acura_cr@ch.honda.com
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
To speak directly with an NSX
representative in Canada Dial:
(844)-9-MYNSX-9
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Chapters
Table of Contents
Troubleshooting
