Customer Care - AMD ATI Radeon HD 3400 Series User Manual

18
Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips
Problem
The colors on the
TV display are
incorrect.
There is no
display on the TV.
DVDs will not
play in high-
quality modes.
The entire
display is not
visible.
The display
appears tilted.
The CRT display
is green.

Customer Care

For detailed instructions on how to use your product, refer to the documentation
included on the installation CD.
To activate Customer Care, you must register your product at
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If you require further assistance with your product, the following Customer Care
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ATI Radeon HD 3400 Series
Possible Solution
Ensure that the connections between the component video
adapter and the HDTV are correct.
The TV will not display anything until Windows starts; this
may take several minutes.
Make sure the TV is set to YPbPr input.
Make sure that the HDTV component video adapter is
properly connected.
Copy-protected DVDs restrict playback to 480i and 480p
modes.
If the component input device supports it, try 720p mode.
Consult the HDTV documentation.
The system is in component output mode. Restart the
computer with only the CRT monitor connected.
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© 2007 Advanced Micro Devices, Inc.
Reference