Customer Care - AMD Radeon HD 7850 User Manual

24 Reference
Also, make sure that the HDTV component video adapter is properly connected.
7.1.3.3 DVDs will not play in high-quality modes.
For displays connected using an analog connection, playback of CSS-protected DVDs
may be restricted to certain modes.
For displays connected using a digital connection, playback on certain DVD players
may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled.
This restriction also applies to displays connected using active DisplayPort adapters.
7.1.3.4 The entire display is not visible.
If the component input device supports it, try 720p mode.
7.1.3.5 The display appears tilted.
Consult the HDTV documentation.
7.1.3.6 The CRT display is green.
The system is in component output mode. Restart the computer with only the CRT
monitor connected.
7.1.3.7 TVs/monitors connected cannot be enabled.
If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or
active dongles cannot be enabled, visit
options available for your graphics card and that your chosen configuration is
supported.
Check individual connections to the TVs/monitors.

7.2 Customer Care

For detailed instructions on how to use your product, refer to the documentation
included on the installation CD.
To activate Customer Care, you must register your product at amd.com.
If you require further assistance with your product, the following Customer Care
options are available:
AMD Radeon™ HD 7850/7870 Graphics
amd.com/eyefinity to check the connectivity
© 2012 Advanced Micro Devices, Inc.