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S10 Desktop Server User Guide BST0-2139-50 Issue 2 10/96...
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NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
Installing a Fixed Disk Drive ......2-23 Installing a Tape Drive ......... 2-25 Managing the Disk Drive and Power Cables ..2-26 Installing and Removing Expansion Boards .... 2-28 Identifying Expansion Boards ......2-28 Installing an Expansion Board ......2-29 NCR S10 Desktop Server User Guide...
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Auto-Configuration Mode ........4-11 Fast Boot Mode ............. 4-12 Advanced System Configuration ......4-13 Shadow RAM ............4-13 System Memory Parity ........4-14 Memory at 15MB-16MB ........4-14 E0000h - FFFFFh (System BIOS) ......4-14 NCR S10 Desktop Server User Guide...
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Using the EISA Configuration Utility ....5-6 What If It Will Not Boot? ........5-7 Menus ..............5-8 Configuring the Computer ........5-11 Configuring the System Memory ....... 5-13 Configuring an ISA Option Without a CFG File ............. 5-16 NCR S10 Desktop Server User Guide...
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Baseboard Settings ........C-9 Sample RAID Configuration ........C-12 Installing the Hardware ........C-12 Configuring the System Settings ......C-14 Configuring the PCI Adapters ......C-16 Configuring the SCSI Adapters and Drives ..C-18 viii NCR S10 Desktop Server User Guide...
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General Customer Preventive Maintenance Procedures ..........D-43 Installation Records ........... D-49 Customer Support Agreement ......... D-51 List of NCR Support Telephone Numbers ....D-53 NCR Faxback System .......... D-53 United States Support ......... D-53 Other Areas Support ........... D-54 Index...
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Contents NCR S10 Desktop Server User Guide...
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Chapter Four – discusses using the BIOS setup utility Chapter Five – describes how to use the performance enhancement utilities: Aflash BIOS Utility and EISA Configuration Utility (ECU) Appendix A – describes the 200 Watt Power Supply requirements NCR S10 Desktop Server User Guide...
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Warnings indicate hazards that can cause personal injury or equipment damage if the hazards are not avoided. Caution Cautions indicate hazards that might cause personal injury, damage to hardware, or software if the hazards are not avoided. NCR S10 Desktop Server User Guide...
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EN55022 Class A - Limits and methods of measurement of radio interference characteristics of information technology equipment. EN50082-1 EMC Generic Immunity Standard EN 60 950 Safety of Information Technology Equipment including Electrical Business Equipment NCR S10 Desktop Server User Guide...
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Preface NCR S10 Desktop Server User Guide...
Use the BIOS Setup Utility Quick Hardware settings Installation brochure Chapter 2 of Installing Network Operating System Chapter 4 of User Guide Configure the PCI Use the BIOS Setup Utility Same as Step 2 adapters NCR S10 Desktop Server User Guide...
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Network Operating System Chapters 2 and 5 of User Guide Configure EISA Use the ESIA Quick Hardware adapters Configuration Utility Installation brochure Chapter 3 of Installing Network Operating System Chapter 5 of User Guide NCR S10 Desktop Server User Guide...
25-pin and 9-pin serial ports 25-pin parallel port Keyboard and mouse ports One 3.5-inch 1.44 MB flex drive System cabinet Three 5.25-inch user accessible drive bays and two 3.5-inch half height internal bays NCR S10 Desktop Server User Guide...
Keep it in a safe place with the other system documentation. Installing Network Operating System This manual describes the procedures for installing an operating system. You should also refer to the NCR S10 Desktop Server User Guide...
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System Overview Documentation Set documentation that comes with your operating system. NCR S10 Desktop Server User Guide...
System Overview Getting Additional Help Getting Additional Help If you need additional help, refer to Appendix D of this book. NCR S10 Desktop Server User Guide...
This chapter contains information about the following: System board features ESD precautions Major components Upgrading the memory Installing SIMMs SCSI feature Positioning the system Rear panel features Opening the system Installing drives Installing and removing expansion boards NCR S10 Desktop Server User Guide...
The system board has a 0 MB base memory and supports a maximum memory of 128 MB using 32 MB single-density single inline memory modules (SIMMs). A functional system is recommended to have at least 8 MB of RAM. NCR S10 Desktop Server User Guide...
Integrated circuits (ICs) on expansion boards are highly sensitive to static electricity. 2. Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stores. NCR S10 Desktop Server User Guide...
IDE drives, and one PS/2 keyboard and mouse Onboard AIC-7870 chip that supports one SCSI-2 port Power connector 1 for 200-watt switching power supply Figure 2-1 shows the location of the major components on the system board. NCR S10 Desktop Server User Guide...
CPU or reconfigure the system. To change a jumper setting, follow these steps: 1. Remove the jumper cap from the jumper. 2. Position the jumper cap over the two pins for the desired setting. NCR S10 Desktop Server User Guide...
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Password disabled 1-2* DMA request 1 (DREQ1) DMA request 3 (DREQ3) 1-2* DMA acknowledge 1 (DACK1) DMA acknowledge 3 (DACK3) Open Reset button disabled Closed* Reset button enabled 1-2* Audio to buzzer Audio to speaker NCR S10 Desktop Server User Guide...
For example, install SIMMs in bank 0 before bank 1. Always remove SIMMs from the highest bank first. For example, bank 1 before bank 0. Use only the same type of SIMM in a given bank. NCR S10 Desktop Server User Guide...
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Installing the System Upgrading the Memory You may combine different types of SIMMs for a particular memory configuration as long as the SIMMs in each bank are of the same type. Always install SIMMs in pairs. NCR S10 Desktop Server User Guide...
CPU board. The SIMM should be at a 45 angle when installed on the ECC uni-processor CPU board. Figure 2-2 Installing a SIMM 45° NCR S10 Desktop Server User Guide...
Figure 2-3 SIMM Sockets SIMM Sockets Bank 0 Bank 1 To remove SIMMs, follow these steps: Removing SIMMs 1. Press the holding clips on both sides of the SIMM outward to release it. 2-10 NCR S10 Desktop Server User Guide...
2. Boot the system with the EISA Configuration Utility (ECU) diskette, and configure the baseboard settings for the proper amount of memory. Follow the steps under the heading, “Configuring the System Memory” in Chapter 5. NCR S10 Desktop Server User Guide 2-11...
BIOS utility to set the PCI slot parameters. See Chapter 4, “Using the BIOS Setup Utility,” for details in setting the parameters. Refer to the SCSI manual for more information on using SCSI. 2-12 NCR S10 Desktop Server User Guide...
VGA Port (optional) Note: The video board is optional. If your system does not have a video board, install one into any of the expansion slots to connect a monitor to the system. NCR S10 Desktop Server User Guide 2-13...
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Expansion Slots Accommodate expansion Connector boards. VGA Port Connector Connects a VGA monitor. Mouse Connector Connects a PS/2- compatible mouse to the system unit. Reset Button Reboots the system. 2-14 NCR S10 Desktop Server User Guide...
3. Hold the system by its side and turn it upright. Find the two clips under the front panel. 4. Press and remove the front panel by pushing the two clips upward at a 45 angle to release the front panel. NCR S10 Desktop Server User Guide 2-15...
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Installing the System Opening the System 5. Detach the front panel and set it aside. Figure 2-5 Removing the Front Panel and Cover 6. Return the system to the flat position. 2-16 NCR S10 Desktop Server User Guide...
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Figure 2-6 shows the system’s internal components. Figure 2-6 Internal Components Expansion slots 3.5-inch peripheral drive frame Processor board 3.5-inch disk drive Power supply 5.25-inch peripheral housing Fixed disk drive 5.25-inch peripheral drive Fixed disk drive NCR S10 Desktop Server User Guide 2-17...
To install the 3.5-inch peripheral drive, follow these Installing a 3.5-inch steps: Peripheral Drive 1. Unplug all cables connected to the drives. 2-18 NCR S10 Desktop Server User Guide...
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Installing the System Installing Drives 2. Lift up the drive frame. Figure 2-7 Removing the Drive Frame 3. Attach the drive to the drive frame using four screws. Figure 2-8 Installing a 3.5-inch Peripheral Drive NCR S10 Desktop Server User Guide 2-19...
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6. Plug the power supply cable into the power connector on the rear of the drive. Figure 2-9 Connecting the Drive Cables 7. Replace the top and front covers. 8. Run Setup to reconfigure the system. 2-20 NCR S10 Desktop Server User Guide...
3. Carefully lift up the drive housing. Figure 2-10 Removing the Disk Drive Housing 4. Detach the 3.5-inch drive frame from the 5.25-inch disk drive housing by removing the two screws securing the metal frames. NCR S10 Desktop Server User Guide 2-21...
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8. Match the red stripe on the drive cable with pin 1 on the drive connector and plug it in. 2-22 NCR S10 Desktop Server User Guide...
2. Insert the first drive into the lower drive bay with the component side facing down. 3. Secure the drive with screws on both sides. 4. Insert the second drive into the upper drive bay with the component side facing down. NCR S10 Desktop Server User Guide 2-23...
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5. Secure the second drive to the top of the drive frame. Figure 2-13 Installing Fixed Disk Drives 6. Replace the system top and front covers. Note: A new fixed disk must be physically formatted, partitioned, and logically formatted before use. 2-24 NCR S10 Desktop Server User Guide...
6. Plug one end of the data cable into the connector on the tape controller and the other end to the rear of the tape drive. 7. Plug the power supply cable to the power connector on the rear of the tape drive. NCR S10 Desktop Server User Guide 2-25...
Drive and Power Cables 1. Unclip the plastic clamp. 2. Fit the disk drive and power cables across the plastic clamp. 3. Clip the plastic clamp, making sure that the cables fit snugly. 2-26 NCR S10 Desktop Server User Guide...
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Installing the System Installing Drives Figure 2-14 Managing the Disk Drive and Power Cables NCR S10 Desktop Server User Guide 2-27...
(five small ones and one large one) in the connector. A PCI board has a single row of tightly spaced contacts along its connectors. There is usually a single notch in the connector. 2-28 NCR S10 Desktop Server User Guide...
To install an expansion board, follow these steps: Installing an 1. Study the documentation that came with your Expansion Board expansion board, and configure any jumpers or switches on the board as directed. NCR S10 Desktop Server User Guide 2-29...
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Installing and Removing Expansion Boards 2. Remove a bracket from any empty expansion slot. Save the screw to secure the new board. Keep the bracket for future use. See Figure 2-16. Figure 2-16 Removing a Bracket 2-30 NCR S10 Desktop Server User Guide...
1. Unplug any cables connected to the board. 2. Remove the bracket screw and pull the board out of the slot. 3. Secure a bracket cover to the empty slot with the screw. NCR S10 Desktop Server User Guide 2-31...
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Installing the System Installing and Removing Expansion Boards 2-32 NCR S10 Desktop Server User Guide...
System Baseboard Support System Baseboard Support The system baseboard has one CPU board slot that supports these two types of CPU boards: CPU boards that support parity memory CPU boards that support ECC memory NCR S10 Desktop Server User Guide...
Chapter 2 of this User Guide for the location of the CPU board slot on the system board (Figure 2-1) Warning When installing CPU boards, do not attempt to make any hardware changes unless you are a qualified technician. Ask your dealer for assistance. NCR S10 Desktop Server User Guide...
RAM. For information about adding or removing memory refer to the “Using the EISA Configuration Utility” section of Chapter 5. Note: If you repeatedly receive Run Setup error NCR S10 Desktop Server User Guide...
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Fixed disk drive type. The drive information is on a label pasted to your disk drive or in the documentation that comes with your disk drive. Refer also to Table 4-6 at the end of this chapter. NCR S10 Desktop Server User Guide...
Figure 4-1 BIOS Utility BIOS Setup Main Menu Basic System Configuration Advanced System Configuration PCI System Configuration System Security Load Setup Default Settings = Move Highlight Bar, = Select, Esc = Exit and Reboot NCR S10 Desktop Server User Guide...
Esc = Exit To use the Help option, press [F1]. A window displays on the screen with a brief description of the currently highlighted parameter. The following sections explain the different parameters and their settings. NCR S10 Desktop Server User Guide...
Whenever you want to change the time, simply highlight the Time parameter and enter the new time. Valid values for hour, minute, and second are as follows: Hour 00 to 23 Minute 00 to 59 NCR S10 Desktop Server User Guide...
Disk 1 parameter. Choose None if you do not have a second fixed disk drive. If you do not know the exact type of your IDE fixed disk, select the option Auto. When you select this option, the BIOS utility automatically determines the NCR S10 Desktop Server User Guide...
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The IDE disk type may be in the fixed disk type list but the number of cylinders, heads, and sectors are not exactly the same. Before using the User option, obtain the correct IDE fixed disk information. NCR S10 Desktop Server User Guide...
Disabled. Disable the parameter if your system disk does not support this function. Enabling this parameter allows for faster data recovery Advanced PIO Mode and read/write timing that reduces Fixed Disk activity 4-10 NCR S10 Desktop Server User Guide...
Enabled, this parameter sets the fixed disk drive type to Auto and the System Speed to High, and enables the system and video RAM, as well as the primary- and second-level cache. The default setting is Disabled. NCR S10 Desktop Server User Guide 4-11...
This parameter allows the system to boot faster by Fast Boot Mode skipping some POST routines. If enabled, it sets the System Speed to High, and enables Shadow RAM, and primary- and second-level cache. The default setting is Disabled. 4-12 NCR S10 Desktop Server User Guide...
When you set these addresses to Enabled, the system BIOS, video BIOS, and I/O ROM functions run directly from the shadow RAM for faster operation. When you set them to Disabled, the functions run normally from ROM. NCR S10 Desktop Server User Guide 4-13...
If the System BIOS parameter is set to Enabled, you E0000h - FFFFFh may select Cacheable or Non-cacheable for the E0000h- (System BIOS) FFFFFh parameter. When set to Cacheable, it allows the 4-14 NCR S10 Desktop Server User Guide...
EISA/IO are the two possible highest priority devices. When set to either of these options, and there is more than one device requesting the bus, the master device obtains the bus according to its fixed priorities. NCR S10 Desktop Server User Guide 4-15...
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Rotation – each of the master devices obtains the PCI bus when its turn to own the bus comes. In this option, all the master devices have the same priority on PCI bus ownership. 4-16 NCR S10 Desktop Server User Guide...
This parameter assigns the IRQ level for each interrupt pin of the PCI slots. You can assign any of the following available IRQ levels: 3, 5, 9, 10, 11, 14, and 15. NCR S10 Desktop Server User Guide 4-17...
SCSI initialization prior to add-on PCI card initialization. You can only set this parameter if the On Board SCSI parameter is set to Enabled. The default setting is Disabled. 4-18 NCR S10 Desktop Server User Guide...
These features can also control the diskette drive or fixed disk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives remain operational. NCR S10 Desktop Server User Guide 4-19...
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System boots from drive A to C Drive C then A System boots from drive C to A System always boots from drive System always boots from drive Note: The drive control settings that you specify take 4-20 NCR S10 Desktop Server User Guide...
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Serial 1 (3F8h) COM1 with address 3F8h Serial 2 (2F8h) COM2 with address 2F8h Serial 3 (3E8h) COM3 with address 3E8h Serial 4 (2E8h) COM4 with address 2E8h Disabled Disables serial port 1 NCR S10 Desktop Server User Guide 4-21...
Corresponds to the parallel port 1 with address 3BCh 378h Corresponds to the parallel port 2 with address 378h 278h Corresponds to the parallel port with address 278h Disabled Disables the parallel port 4-22 NCR S10 Desktop Server User Guide...
Allows normal speed operation Bidirectional in a two-way mode. EPP Version Selected Allows selection of either EPP Version 1.7 or 1.9 if the Operation Mode of the Parallel Port is set to Enhanced Parallel Port (EPP) NCR S10 Desktop Server User Guide 4-23...
BIOS Setup to their default values. Ask your dealer for assistance. This parameter allows you to set the system password. Power-On Password The power-on password secures your system against 4-24 NCR S10 Desktop Server User Guide...
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1-2 on JP2 located on the system baseboard. The factory default setting disables the password function with pins 2-3 strapped. See Figure 2-1 in Chapter 2 for the location of JP2. NCR S10 Desktop Server User Guide 4-25...
Enabling the Auto Configuration Mode and the Fast Boot Mode parameters under the Basic System Configuration menu allows this function to set the System Speed, Shadow RAM, Cache, and other system parameters to their default settings. 4-26 NCR S10 Desktop Server User Guide...
Use the arrow keys to select your response. Select Yes to store the new data in BIOS Setup. Select No to retain the old configuration values. 3. Press [Enter]. NCR S10 Desktop Server User Guide 4-27...
Using the BIOS Setup Utility Fixed Disk Types Fixed Disk Types Table 4-6 lists values for the fixed disk types. Table 4-6 Type Cylinders Heads Sectors Per Track Fixed Disk Types (indicates SCSI or no fixed disk) 4-28 NCR S10 Desktop Server User Guide...
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Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track (reserved) 1024 1023 NCR S10 Desktop Server User Guide 4-29...
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Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 4-30 NCR S10 Desktop Server User Guide...
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Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 1001 1024 1013 1024 (reserved) 1024 1024 1024 NCR S10 Desktop Server User Guide 4-31...
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Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 1024 1024 1024 1024 1024 1024 1024 (reserved) 1001 1024 1024 1024 1024 4-32 NCR S10 Desktop Server User Guide...
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Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 98~100 (reserved) Auto or (user-defined) User NCR S10 Desktop Server User Guide 4-33...
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Using the BIOS Setup Utility Fixed Disk Types 4-34 NCR S10 Desktop Server User Guide...
These utilities are as follows: AFlash BIOS Utility EISA Configuration Utility (ECU) Note: The AFlash BIOS Utility diskette does not come with the system package. Ask your dealer if you need the utility. NCR S10 Desktop Server User Guide...
Refer to the diskette label to make sure you are using the appropriate BIOS for your system configuration. The AFlash BIOS utility has three functions that support Functions all the operations required for system Flash ROM directly from or to the DOS file: NCR S10 Desktop Server User Guide...
5. If you want to save a copy of the current BIOS into a file, select Save BIOS to Disk File. 6. Select Load BIOS File to load the BIOS file into memory. NCR S10 Desktop Server User Guide...
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If the program cannot find the BIOS file, it shows the main menu and flashes this message: Can’t Read This File !!! Press any key to continue... Follow the procedures for loading and programming BIOS file using the main menu. NCR S10 Desktop Server User Guide...
ECU does not assign them to EISA adapters that have already been used for PCI adapters. Before you install an expansion board, whether ISA or EISA, you must run the EISA configuration utility (ECU) to configure the system. NCR S10 Desktop Server User Guide...
To use the utility, follow these steps: Using the EISA Configuration Utility 1. Turn on your computer. (Reset the system if power is already on.) 2. Insert the system utilities diskette in drive A. The EISA Configuration Utility starts automatically. NCR S10 Desktop Server User Guide...
Boot? 1. Using the BIOS Setup Utility, disable all PCI adapters. 2. Boot the EISA Configuration Utility. 3. Configure the system. 4. Go back into the BIOS Setup Utility, and re-enable the PCI adapters. NCR S10 Desktop Server User Guide...
– without saving the new configuration or after saving the new configuration Edit Adds a selected board option to the current configuration Move Selects the current board and moves it to a selected available slot NCR S10 Desktop Server User Guide...
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Displays a detailed view of the By Type configuration sorted by type of function Switch and Selects the current board or jumper option and Jumper Settings displays settings information about its switches and jumpers NCR S10 Desktop Server User Guide...
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[F1] key.) How to Use Displays a list of the key sequences which you can use Keys How to Use Displays information about using Help Help Copyright Displays copyright information about the utility Information 5-10 NCR S10 Desktop Server User Guide...
For EISA and PCI boards, if there is a conflict of resources you need to change functions and edit resources. NCR S10 Desktop Server User Guide 5-11...
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[F1] while your cursor is on the selection or object. You can also display help information from the Help Topics Index by selecting Help Topics from the Help pull-down menu or by pressing [Shift] + [F1]. 5-12 NCR S10 Desktop Server User Guide...
4 MB of system memory, select 4 MB Ext Memory. If your system comes configured with 8 MB of system memory, select 8 MB Ext Memory. If your system comes configured with 12 MB of system memory, select 12 MB Ext Memory. NCR S10 Desktop Server User Guide 5-13...
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(value between 0 - 48M, in increments of 4M) 8. Tab to the size (amount of memory in range) field. If your system has 64 MB or more of system memory, enter 48M. 5-14 NCR S10 Desktop Server User Guide...
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Memory Address (-) 64 M Type: SYSTEM Size (value between 0 - 64M, in increments of 4M) 12. Tab down to the size field. If your system has 128 MB of system memory, enter 64M. NCR S10 Desktop Server User Guide 5-15...
Resources, and write down the resources used by the system. 3. Set the appropriate jumpers or switches on the ISA board. make sure that the board does not conflict with the system resources currently in use. 5-16 NCR S10 Desktop Server User Guide...
To unlock the configuration, follow these steps: 1. Select Edit, and then Unlock to unlock either the entire system or the current board. The current board is highlighted. 2. Select OK. 3. Select System, then Verify. NCR S10 Desktop Server User Guide 5-17...
Starting the Utility To run the utility, type “[d:][path]SD[/B][/H][/K][/M][/A]” and press [Enter]. Items in brackets are optional and only the information within the brackets is entered. 5-18 NCR S10 Desktop Server User Guide...
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Expanded mode This mode offers an expanded set of menus with additional functionality. This mode may also be activated by pressing [Control] + [A] instead of [Enter] when the Welcome screen displays. NCR S10 Desktop Server User Guide 5-19...
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Type “[d:][path]CF[/B][/H][/K][/M][/N][/T][/F]” at the DOS prompt to start the selection from MS-DOS. Items in brackets are optional and only the information within the brackets is entered. 5-20 NCR S10 Desktop Server User Guide...
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This parameter causes the default view to be detailed by slot instead of overview. Fast configuration This is the automatic configuration mode. The operation utility determines the boards and options and configures the system without user assistance. NCR S10 Desktop Server User Guide 5-21...
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Using the System Utilities Using the EISA Configuration Utility 5-22 NCR S10 Desktop Server User Guide...
200-Watt Power Supply Requirements Types of Power Supply Requirements Types of Power Supply Requirements This appendix covers the input and output requirements of the 200-watt power supply. NCR S10 Desktop Server User Guide...
Maximum waveform harmonic distortion shall be less than 5%. The power supply must operate above frequency with both 100~120/200~240 VRMS input voltage ranges. The power supply must operate over both voltage ranges with an outside switch. NCR S10 Desktop Server User Guide...
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The power supply inrush current shall be less than the ratings of its Inrush Current critical components (including the fuse, rectifiers, and the surge- limiting device) for all conditions of line voltage. Efficiency 65% minimum (measuring at maximum load, applying nominal line) NCR S10 Desktop Server User Guide...
There are two general types of error messages: Software System Caution Do not continue using the computer if you receive an error message of any type. Note the message and take corrective action. NCR S10 Desktop Server User Guide...
These messages typically occur after you boot the operating system or when you run your application programs. If you receive this type of message, consult your application or operating system manual for help. NCR S10 Desktop Server User Guide...
Check and connect the control cable to the diskette not installed controller. Diskette drive A type mismatch Run Setup and select the proper drive type. Diskette drive B type mismatch Run Setup and select the proper drive type. NCR S10 Desktop Server User Guide...
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Check and connect pointing device. Pointing device interface error Replace the pointing device or contact your dealer. Press F1 key to continue or Press [F1] or [Control] + [Alt] + [Esc]. Ctrl-Alt-Esc for setup NCR S10 Desktop Server User Guide...
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Press F1 to setup or other key to Press [F1] and reconfigure the system. continue ..Real time clock error Check the RTC chip. If it is still good, run Setup. If not, replace the RTC chip. NCR S10 Desktop Server User Guide...
FDISK and FORMAT commands. 4. Check that all connectors and boards are securely plugged in. If you go through the corrective steps above and still receive an error message, the cause may be an equipment malfunction. NCR S10 Desktop Server User Guide...
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If you are sure that your configuration values are correct and your battery is in good condition, the problem may lie in a damaged or defective chip. In both cases, contact an authorized service center for assistance. NCR S10 Desktop Server User Guide...
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Error Messages Correcting Error Conditions NCR S10 Desktop Server User Guide...
Sample Configurations Types of Sample Configurations Types of Sample Configurations Two sample configurations are discussed in this appendix: Standard Configuration RAID Configuration Use the sample configurations to help configure your system. NCR S10 Desktop Server User Guide...
1. Strap the SCSI IDs for the 2 GB SCSI disk drive and the SCSI CD-ROM drive. (See the documentation that came with your drives for strapping information.) 2. Install the 2 GB SCSI disk drive over the power supply. NCR S10 Desktop Server User Guide...
2. Press [Control] + [Alt] + [Esc] when prompted to enter the BIOS Setup Utility. 3. Select Load System Defaults and press [Enter]. 4. Select Basic System Configuration. To go from page to page, press [Page Down] or [Page Up]. NCR S10 Desktop Server User Guide...
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Page 1 - Verify that the parameters are set as follows: C0000h - C7FFFh (Video BIOS) [Enabled] C8000h - CFFFFh [Disabled] D0000h - D7FFFh [Disabled] D8000h - DFFFFh [Disabled] Internal Cache (CPU Cache) [Enabled] External Cache [Enabled] Cache Scheme [Write Back] NCR S10 Desktop Server User Guide...
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Serial Port 1 Base Address [3F8h] Serial Port 2 Base Address [2F8h] Parallel Port Base Address [Parallel 1 (3BCh)] Operation Mode [Stndrd PP (SPP)] Mode EPP Version Selection [1.7] Setup Password [None] Power On Password [None] NCR S10 Desktop Server User Guide...
3. Make the following settings: Set PCI IRQ Setting to Manual. Set PCI slot 1 (PCI Ethernet Adapter SMC8432BTA) to IRQ5. Set PCI slot 2 (PCI Token Ring Adapter Olicom OC-3136) to IRQ 14. NCR S10 Desktop Server User Guide...
After configuring System Settings and PCI Adapter Configuring the SCSI settings using the BIOS Setup Utility, the system Adapters and Drives reboots. To configure the SCSI adapters and drivers, if connected to an Adaptec SCSI adapter, follow these steps: NCR S10 Desktop Server User Guide...
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4. Select SCSI Device Configuration and set the parameters as follows: SCSI Device ID (tab to desired device) Initiate Sync Negotiation [yes] Maximum Sync Transfer Rate [20] Enable Disconnection [yes] Initiate Wide Negotiation [yes] NCR S10 Desktop Server User Guide...
2. Boot the EISA Configuration Utility. 3. Configure the system. 4. Return to the BIOS Setup Utility, and re-enable the PCI adapters. To configure the memory and other baseboard settings, follow these steps: NCR S10 Desktop Server User Guide...
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[Ctrl-R to add...] PCI Devices IRQ assignment On board 7870 SCSI [Disabled] controller PCI Slot 1 [Disabled]* PCI Slot 2 [Disabled]* PCI Slot 3 [Disabled]* System BIOS Type [E, F Segment...] Peripheral Device Status C-10 NCR S10 Desktop Server User Guide...
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Disabled to the IRQ level for the PCI adapter installed in the slot. 4. Exit and save the configuration. At this point the server is setup, configured, and ready for the operating system. NCR S10 Desktop Server User Guide C-11...
The 2 GB SCSI narrow hard drive connected to the onboard AIC-7870 SCSI controller should be SCSI ID 0 and will be used as the system boot drive. The other three 2 GB SCSI wide hard drives C-12 NCR S10 Desktop Server User Guide...
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7. Install the memory SIMMs in banks 1 and 2 on the system baseboard (installed in groups of two SIMMs). 8. Install the PCI Ethernet Adapter in PCI slot 1 (topmost PCI slot). 9. Install the PCI Token Ring Adapter in PCI slot 2. NCR S10 Desktop Server User Guide C-13...
Hard Disk Block Mode [Disabled] Advanced PIO Mode [Disabled] Hard Disk Size > 504 MB [Disabled] Hard Disk 32-Bit Access [Disabled] Auto Configuration Mode [Disabled] Fast Boot Mode [Disabled] Num Lock After Boot [Enabled] C-14 NCR S10 Desktop Server User Guide...
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E0000h - FFFFFh (System BIOS) [Cacheable] C0000h - C7FFFh (Video BIOS) [Cacheable] For Dual Processor Boards: Page 2 - Set the parameters as follows: Guaranteed Access Time Mode [Enabled] Highest Priority Device for PCI Arb [Rotation] NCR S10 Desktop Server User Guide C-15...
BIOS Setup. 2. Use the up and down arrow keys to select the PCI slot number. Use the right and left arrow keys to change the IRQ Level for INTA Pin settings. C-16 NCR S10 Desktop Server User Guide...
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Set PCI slot 3 (Mylex PCI RAID Adapter) to IRQ Set the On Board SCSI to IRQ 11. Set the VGA Palette Snoop to Disabled. Set the On Board SCSI AIC-7870 to Enabled. Set the Boot Drive to Enabled. NCR S10 Desktop Server User Guide C-17...
1. Press [Control] + [A] when the following displays: Adaptec AIC-7870 BIOS v1.2 <<Press hot key for SCSI Select (TM) Utility>> (Refer to the Adaptec SCSI documentation for additional information about these settings). C-18 NCR S10 Desktop Server User Guide...
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Send Start Unit Command [yes] 5. Press [Enter] to return to previous menu. 6. Select Advanced Configuration Options and set the parameters as follows: Host Adapter BIOS (Config Util...) [Enabled] Support Removable Disks... [Boot Only] NCR S10 Desktop Server User Guide C-19...
4. Go back into the BIOS Setup Utility, and re-enable the PCI adapters. To configure memory and other baseboard settings, follow these steps: 1. Insert the EISA Configuration Utility in the diskette drive. Observe that the EISA Configuration Utility boots properly. C-20 NCR S10 Desktop Server User Guide...
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PCI Slot 1 [Disabled]* PCI Slot 2 [Disabled]* PCI Slot 3 [Disabled]* System BIOS Type [E, F Segment...] Peripheral Device Status Mouse Port [Enabled] Keyboard Port [Enabled] Floppy Disk Controller [Enabled] IDE HDD Interface [Disabled] NCR S10 Desktop Server User Guide C-21...
Prior to installing the operating system, it is necessary Configuring the Mylex to use the Mylex Disk Array Configuration Utility to RAID Array Group configure the Array Group. Refer to the Mylex Disk Array Controller User’s Manual for detailed instructions. C-22 NCR S10 Desktop Server User Guide...
System Support Log Preface Preface This appendix includes the forms to enter complete records for the NCR S10 Desktop system. You should keep complete and accurate records. NCR S10 Desktop Server User Guide...
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Customer Support Agreement - A place to file a copy of your current support agreement. List of NCR Support Telephone Numbers - A list of support telephone numbers for the United States and other areas of the world...
ID number An overview of NCR on-site hardware support services A page to record NCR support phone numbers The procedure for placing a hardware support call The procedure for placing a software support call This system support log is for the follow system:...
Environment Critical * Response time to locations beyond 160 km may be longer. A list of NCR support telephone numbers is located at NCR Support Phone the end of this appendix. Enter the NCR support phone Numbers numbers that you will use in this section.
Your NCR Customer Support Agreement number Your company name and address Name and telephone number of the person NCR should contact about the problem Purchase order number Billing address 3. Ask the support associate for the Support Call Incident number assigned to your support call.
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Have you made any recent changes to the system? What operating system and version are you using? 5. Depending on the kind of failure or error, the system analyst may ask you to perform a system backup. NCR S10 Desktop Server User Guide...
Brief description of symptoms, including any error messages or numbers displayed Your company name and address Name and telephone number of the person NCR should contact about the problem 3. A system analyst will return your call. Be prepared to provide the following information:...
One Log for The System and a Separate Log for Each Peripheral Device Maintain one Hardware Log for repair service, preventive maintenance, support notes, and updates that apply only to the CPU and the entire system. NCR S10 Desktop Server User Guide...
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Maintain one log for all the hard drives on the system, another for all the printers, and so on. Maintain an additional log for miscellaneous devices such as terminals, small printers, and PCs. NCR S10 Desktop Server User Guide...
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System Support Log Hardware Records D-10 NCR S10 Desktop Server User Guide...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10 Desktop Server User Guide D-11...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N D-12 NCR S10 Desktop Server User Guide...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10 Desktop Server User Guide D-13...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N D-14 NCR S10 Desktop Server User Guide...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10 Desktop Server User Guide D-15...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N D-16 NCR S10 Desktop Server User Guide...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10 Desktop Server User Guide D-17...
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Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N D-18 NCR S10 Desktop Server User Guide...
Note: To maintain accurate records, it is essential that the customer complete all customer entry portions of the Software Product Log or the System Software Log when placing a support call. NCR S10 Desktop Server User Guide D-19...
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System Support Log Software Records D-20 NCR S10 Desktop Server User Guide...
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Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer NCR S10 Desktop Server User Guide D-21...
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Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer D-22 NCR S10 Desktop Server User Guide...
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Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer NCR S10 Desktop Server User Guide D-23...
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Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer D-24 NCR S10 Desktop Server User Guide...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10 Desktop Server User Guide D-25...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) D-26 NCR S10 Desktop Server User Guide...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10 Desktop Server User Guide D-27...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) D-28 NCR S10 Desktop Server User Guide...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10 Desktop Server User Guide D-29...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) D-30 NCR S10 Desktop Server User Guide...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10 Desktop Server User Guide D-31...
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System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) D-32 NCR S10 Desktop Server User Guide...
System Equipment serial numbers, class/model numbers, and location of List system equipment. As you make changes in the system, make a listing of Hardware the system’s current I/O configuration in this section. Configuration Report NCR S10 Desktop Server User Guide D-33...
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System Support Log Current System Configuration D-34 NCR S10 Desktop Server User Guide...
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Record information about each adapter board installed in your system. Slot 1 Slot 2 Slot 3 Shared EISA Slot 1 Shared EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 NCR S10 Desktop Server User Guide D-35...
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System Support Log Current System Configuration D-36 NCR S10 Desktop Server User Guide...
System Support Log Current System Configuration System Equipment List Page __________ Physical Path LDEV or LU Device Model Device Serial Description Location / Number Number Number Phone NCR S10 Desktop Server User Guide D-37...
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System Support Log Current System Configuration System Equipment List Page __________ Physical Path LDEV or LU Device Model Device Serial Description Location / Number Number Number Phone D-38 NCR S10 Desktop Server User Guide...
System Support Log Current System Configuration Hardware Configuration As you make changes in the system, make a listing of the system’s current I/O configuration in this section. NCR S10 Desktop Server User Guide D-39...
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System Support Log Current System Configuration D-40 NCR S10 Desktop Server User Guide...
You should establish a preventive maintenance schedule when the system is installed. Take the environment into consideration. For example, if you have an extremely dusty environment, the system will NCR S10 Desktop Server User Guide D-41...
Plotters Clean plotters on a regular basis. Check the preventive maintenance procedures listed in the documentation that came with your plotter. D-42 NCR S10 Desktop Server User Guide...
Run the self-test diagnostic. Clean device exterior surfaces. Check only those adjustments known to require periodic attention. Provide users with feedback about overall system performance. Record the preventive maintenance information on the appropriate Hardware Log. NCR S10 Desktop Server User Guide D-43...
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System Support Log Preventive Maintenance D-44 NCR S10 Desktop Server User Guide...
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System Support Log Preventive Maintenance Preventive Maintenance Timetable Worksheet Year __________ Product Time Required Scheduled Date Scheduled Time CE or Customer Initial NCR S10 Desktop Server User Guide D-45...
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System Support Log Preventive Maintenance Preventive Maintenance Timetable Worksheet Year __________ Product Time Required Scheduled Date Scheduled Time CE or Customer Initial D-46 NCR S10 Desktop Server User Guide...
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System Support Log Preventive Maintenance Preventive Maintenance Reference Sheet Device Special Tools, Preventive Maintenance Procedure Reference Manual Name Equipment, (Title, Part #, and Page #) and Materials NCR S10 Desktop Server User Guide D-47...
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System Support Log Preventive Maintenance Preventive Maintenance Reference Sheet Device Special Tools, Preventive Maintenance Procedure Reference Manual Name Equipment, (Title, Part #, and Page #) and Materials D-48 NCR S10 Desktop Server User Guide...
Attach documents here such as packing lists, hardware configuration records, and software installation records. Note: After the system is installed, complete the “Current System Configuration” section earlier in this appendix. NCR S10 Desktop Server User Guide D-49...
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System Support Log Installation Records D-50 NCR S10 Desktop Server User Guide...
System Support Log Customer Support Agreement Customer Support Agreement Attach a copy of your current customer support agreement here. NCR S10 Desktop Server User Guide D-51...
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System Support Log Customer Support Agreement D-52 NCR S10 Desktop Server User Guide...
The information you need may be available through this fax system. In the United States, call the NCR General Purpose United States Support Global Support Center. AT&T UNIX SVR4 MP-...
800-3353 Spain 900-983152 India 61-2-935-3992* Sweden 020-795830 Indonesia 001-800-61-850 Switzerland 155-7703 Ireland 1-800-553110 Taiwan 0080-611-196 Israel 177-3103708 Thailand 001-800-6115-071 Korea 0078-61-1-0483 United Kingdom 0800-963969 Lebanon 31-35-687-6034* United States 1-800-774-7406 Luxembourg-GE 0800-5242 Zimbabwe 31-35-687-6042* D-54 NCR S10 Desktop Server User Guide...