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NCR S10XL User Manual

NCR S10XL User Manual

Hot plug server s10xl
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S10XL Hot Plug Server
User Guide
BST0-2139-52
Issue 2
10/96

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Summary of Contents for NCR S10XL

  • Page 1 S10XL Hot Plug Server User Guide BST0-2139-52 Issue 2 10/96...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

  • Page 3: Table Of Contents

    Removing a 5.25-inch Peripheral Drive ..... 2-22 Installing a Hot Plug Fixed Disk Drive ....2-23 Installing and Removing Expansion Boards .... 2-24 Identifying Expansion Boards ......2-24 Installing an Expansion Board ......2-25 NCR S10XL Hot Plug Server User Guide...
  • Page 4 E0000h - FFFFFh (System BIOS) ......4-14 C0000h - C7FFFh (Video BIOS) ......4-15 Guaranteed Access Time (Parity Memory Only) ............4-15 Highest Priority Device for PCI Arbitration (Parity Memory Only) ......4-15 PCI System Configuration ......... 4-17 NCR S10XL Hot Plug Server User Guide...
  • Page 5 File ............. 5-16 Avoiding Resource Conflicts ....... 5-16 Options ..............5-17 Types of Power Supply Requirements ...... A-1 Appendix A Input Requirements ............ A-2 350 Watt Power Supply Output Requirements ..........A-4 Requirements NCR S10XL Hot Plug Server User Guide...
  • Page 6 Single-Channel Configuration ......D-5 Dual-Channel Configuration ........ D-7 Installation ..............D-9 Using the System Board SCSI Connectors ..D-9 Using a RAID Controller Board ......D-13 Using the Hot Plug Feature ........D-15 viii NCR S10XL Hot Plug Server User Guide...
  • Page 7 General Customer Preventive Maintenance Procedures ..........E-43 Installation Records ............. E-49 Customer Support Agreement ........E-51 List of NCR Support Telephone Numbers ....E-53 NCR Faxback System ..........E-53 United States Support ........... E-53 Other Areas Support ..........E-54 NCR S10XL Hot Plug Server User Guide...
  • Page 8 Contents NCR S10XL Hot Plug Server User Guide...
  • Page 9 Chapter Four – discusses using the BIOS setup utility Chapter Five – describes how to use the performance enhancement utilities: AFlash BIOS Utility and EISA Configuration Utility (ECU) Appendix A – describes the 350 Watt Power Supply requirements NCR S10XL Hot Plug Server User Guide...
  • Page 10 Warning Warnings indicate hazards that can cause personal injury or equipment damage if the hazards are not avoided. Caution Cautions indicate hazards that might cause personal injury, damage to hardware, or NCR S10XL Hot Plug Server User Guide...
  • Page 11 EN55022 Class A - Limits and methods of measurement of radio interference characteristics of information technology equipment. EN50082-1 EMC Generic Immunity Standard EN 60 950 Safety of Information Technology Equipment including Electrical Business Equipment NCR S10XL Hot Plug Server User Guide...
  • Page 12 Preface NCR S10XL Hot Plug Server User Guide...

  • Page 13: Where To Start

    Use the BIOS Setup Utility Quick Hardware settings Installation brochure Chapter 2 of Installing Network Operating System Chapter 4 of User Guide Configure the PCI Use the BIOS Setup Utility Same as Step 2 adapters NCR S10XL Hot Plug Server User Guide...
  • Page 14 Operating System Chapters 2 and 5 of User Guide Configure EISA Use the ESIA Quick Hardware adapters Configuration Utility Installation brochure Chapter 3 of Installing Network Operating System Chapter 5 of User Guide NCR S10XL Hot Plug Server User Guide...

  • Page 15: System Features

    System Overview System Features System Features This section describes major system features. Figure 1-1 Front View The system has the following minimum features: System base board 350-watt power supply NCR S10XL Hot Plug Server User Guide...
  • Page 16 25-pin parallel port Keyboard and mouse ports One 3.5-inch 1.44 MB flex drive System cabinet Eight 3.5-inch hot plug bays and three 5.25-inch user accessible bays, plus a bay for the 3.5-inch flex drive NCR S10XL Hot Plug Server User Guide...

  • Page 17: Documentation Set

    Keep it in a safe place with the other system documentation. Installing Network Operating System This manual describes the procedures for installing an operating system. You should also refer to the NCR S10XL Hot Plug Server User Guide...
  • Page 18 System Overview Documentation Set documentation that comes with your operating system. NCR S10XL Hot Plug Server User Guide...

  • Page 19: Getting Additional Help

    System Overview Getting Additional Help Getting Additional Help If you need additional help, refer to Appendix E of this book. NCR S10XL Hot Plug Server User Guide...
  • Page 20 System Overview Getting Additional Help NCR S10XL Hot Plug Server User Guide...

  • Page 21: Overview

    This chapter contains information about the following: System board features ESD precautions Major components Upgrading the memory Installing SIMMs SCSI feature Positioning the system Rear panel features Opening the system Installing drives Installing and removing expansion boards NCR S10XL Hot Plug Server User Guide...

  • Page 22: System Board Features

    The system board has a 0 MB base memory and supports a maximum memory of 128 MB using 32 MB single-density single inline memory modules (SIMMs). A functional system is recommended to have at least 8 MB of RAM. NCR S10XL Hot Plug Server User Guide...

  • Page 23: Esd Precautions

    Integrated circuits (ICs) on expansion boards are highly sensitive to static electricity. 2. Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stores. NCR S10XL Hot Plug Server User Guide...

  • Page 24: Major Components

    IDE drives, and one PS/2 keyboard and mouse Onboard AIC-7870 chip that supports one SCSI-2 port Power connector 1 for 350-watt switching power supply Figure 2-1 shows the location of the major components on the system board. NCR S10XL Hot Plug Server User Guide...

  • Page 25: Jumper Settings

    CPU or reconfigure the system. To change a jumper setting, follow these steps: 1. Remove the jumper cap from the jumper. 2. Position the jumper cap over the two pins for the desired setting. NCR S10XL Hot Plug Server User Guide...
  • Page 26 1-2* DMA request 1 (DREQ1) DMA request 3 (DREQ3) 1-2* DMA acknowledge 1 (DACK1) DMA acknowledge 3 (DACK3) Open Reset button disabled Closed* Reset button enabled 1-2* Audio to buzzer Audio to speaker NCR S10XL Hot Plug Server User Guide...

  • Page 27: Upgrading The Memory

    For example, install SIMMs in bank 0 before bank 1. Always remove SIMMs from the highest bank first. For example, bank 1 before bank 0. Use only the same type of SIMM in a given bank. NCR S10XL Hot Plug Server User Guide...
  • Page 28 Configuring the System Board Upgrading the Memory You may combine different types of SIMMs for a particular memory configuration as long as the SIMMs in each bank are of the same type. NCR S10XL Hot Plug Server User Guide...

  • Page 29: Installing Simms

    CPU board. The SIMM should be at a 45 angle when installed on the ECC uni-processor CPU board. Figure 2-2 Installing a SIMM 45° NCR S10XL Hot Plug Server User Guide...

  • Page 30: Removing Simms

    To remove SIMMs, follow these steps: Removing SIMMs 1. Press the holding clips on both sides of the SIMM outward to release it. 2. Press the SIMM downward at about a 45 angle. 2-10 NCR S10XL Hot Plug Server User Guide...

  • Page 31: Reconfiguring The System

    2. Boot the system with the EISA Configuration Utility (ECU) diskette, and configure the baseboard settings for the proper amount of memory. Follow the steps under the heading, “Configuring the System Memory” in Chapter 5. NCR S10XL Hot Plug Server User Guide 2-11...

  • Page 32: Scsi Feature

    Refer to the SCSI manual for more information on using SCSI. Note: Onboard terminators (RP12, RP13, and RP14) must be removed when using wide drives. Ensure that terminators are on when only narrow drives are used. 2-12 NCR S10XL Hot Plug Server User Guide...

  • Page 33: Positioning The System

    When positioning the system, arrange the legs of the housing so that the weight of the system is evenly distributed and is stable. Figure 2-4 Arranging the System in a Stable Position (Bottom View) NCR S10XL Hot Plug Server User Guide 2-13...
  • Page 34 When standing the system with the fan facing out, you can put the system close to the wall and position the legs as in “Position B” of Figure 2-5. Figure 2-5 Allowing for Air Circulation (Bottom View) 5 - 10 cm 2-14 NCR S10XL Hot Plug Server User Guide...

  • Page 35: Rear Panel Features

    Rear Panel Features Figure 2-6 illustrates the rear panel features. Figure 2-6 Rear Panel Features Voltage Switch Power Socket COM 1 COM 2 Printer Keyboard Connector Mouse Connector Expansion Slots External SCSI Access NCR S10XL Hot Plug Server User Guide 2-15...

  • Page 36: Opening The System

    Read the “ESD Precautions” section earlier in this chapter before proceeding. Figure 2-7 illustrates how to open the system. The keys to the housing are inside the upper front panel. Figure 2-7 Opening the System 2-16 NCR S10XL Hot Plug Server User Guide...
  • Page 37 2. Pull on the key to swing the left side of the housing open. If necessary, you may use a screwdriver gently to pry the side of the housing open. NCR S10XL Hot Plug Server User Guide 2-17...

  • Page 38: Installing Drives

    2. To remove the upper front panel frame, press the latch under it and pull as shown in Figure 2-9. Figure 2-9 Removing the Upper Front Panel Cover and Frame 2-18 NCR S10XL Hot Plug Server User Guide...

  • Page 39: Installing A 3.5-Inch Peripheral Drive

    Installing a 3.5-inch Peripheral Drive 1. Remove the screw attaching the 3.5-inch drive frame to the housing. 2. Secure the drive on the drive frame. Figure 2-10 Securing the Drive on the Frame NCR S10XL Hot Plug Server User Guide 2-19...
  • Page 40 Configuring the System Board Installing Drives 3. Insert the drive into the third drive bay. 4. Secure it with a screw. 5. Connect the drive cables. Figure 2-11 Securing the Drive 2-20 NCR S10XL Hot Plug Server User Guide...

  • Page 41: Installing A 5.25-Inch Peripheral Drive

    Figure 2-12. Figure 2-12 Securing the Drive Guides 2. Insert the drive into a 5.25-inch drive bay. 3. Connect the drive cables. Figure 2-13 Inserting the Drive into the Drive NCR S10XL Hot Plug Server User Guide 2-21...

  • Page 42: Removing A 5.25-Inch Peripheral Drive

    1. Disconnect all the drive cables. 2. Press the metal tabs on the sides of the drive and pull the drive out as shown in Figure 2-14. Figure 2-14 Pulling the Drive Out 2-22 NCR S10XL Hot Plug Server User Guide...

  • Page 43: Installing A Hot Plug Fixed Disk Drive

    Configuring the System Board Installing Drives To install a hot plug fixed disk drive, refer to Installing a Hot Plug Appendix D. The complete procedure is described there. Fixed Disk Drive NCR S10XL Hot Plug Server User Guide 2-23...

  • Page 44: Installing And Removing Expansion Boards

    (five small ones and one large one) in the connector. A PCI board has a single row of tightly spaced contacts along its connectors. There is usually a single notch in the connector. 2-24 NCR S10XL Hot Plug Server User Guide...

  • Page 45: Installing An Expansion Board

    To install an expansion board, follow these steps: Installing an 1. Study the documentation that came with your Expansion Board expansion board, and configure any jumpers or switches on the board as directed. NCR S10XL Hot Plug Server User Guide 2-25...
  • Page 46 2. Remove a bracket from any empty expansion slot. Save the screw to secure the new board. Keep the bracket for future use. See Figure 2-16 . Figure 2-16 Removing a Bracket 2-26 NCR S10XL Hot Plug Server User Guide...

  • Page 47: Removing An Expansion Board

    1. Unplug any cables connected to the board. 2. Remove the bracket screw and pull the board out of the slot. 3. Secure a bracket cover to the empty slot with the screw. NCR S10XL Hot Plug Server User Guide 2-27...
  • Page 48 Configuring the System Board Installing and Removing Expansion Boards 2-28 NCR S10XL Hot Plug Server User Guide...

  • Page 49: System Baseboard Support

    System Baseboard Support System Baseboard Support The system baseboard has one CPU board slot that supports these two types of CPU boards: CPU boards that support parity memory CPU boards that support ECC memory NCR S10XL Hot Plug Server User Guide...

  • Page 50: Installing Cpu Boards

    CPU board on a system configured with a dual CPU board you cannot use the system. If this happens, you must insert the appropriate CPU board into the system and reflash the original BIOS. NCR S10XL Hot Plug Server User Guide...
  • Page 51 Understanding the CPU Boards Installing CPU Boards Refer to the diskette label to make sure you are using the appropriate BIOS for your system configuration. NCR S10XL Hot Plug Server User Guide...
  • Page 52 Understanding the CPU Boards Installing CPU Boards NCR S10XL Hot Plug Server User Guide...

  • Page 53: When To Use The Bios Setup Utility

    RAM. For information about adding or removing memory refer to the “Using the EISA Configuration Utility” section of Chapter 5. Note: If you repeatedly receive Run Setup error NCR S10XL Hot Plug Server User Guide...
  • Page 54 Fixed disk drive type. The drive information is on a label pasted to your disk drive or in the documentation that comes with your disk drive. Refer also to Table 4-6 at the end of this chapter. NCR S10XL Hot Plug Server User Guide...

  • Page 55: Entering Setup

    Figure 4-1 BIOS Utility BIOS Setup Main Menu Basic System Configuration Advanced System Configuration PCI System Configuration System Security Load Setup Default Settings = Move Highlight Bar, = Select, Esc = Exit and Reboot NCR S10XL Hot Plug Server User Guide...

  • Page 56: Basic System Configuration

    1. Press the up- or down-arrow keys to highlight the desired parameter. NCR S10XL Hot Plug Server User Guide...
  • Page 57 Esc = Exit To use the Help option, press [F1]. A window displays on the screen with a brief description of the currently highlighted parameter. The following sections explain the different parameters and their settings. NCR S10XL Hot Plug Server User Guide...

  • Page 58: Date And Time

    Whenever you want to change the time, simply highlight the Time parameter and enter the new time. Valid values for hour, minute, and second are as follows: Hour 00 to 23 Minute 00 to 59 NCR S10XL Hot Plug Server User Guide...

  • Page 59: Diskette Drives

    Disk 1 parameter. Choose None if you do not have a second fixed disk drive. If you do not know the exact type of your IDE fixed disk, select the option Auto. When you select this NCR S10XL Hot Plug Server User Guide...
  • Page 60 The IDE disk type may be in the fixed disk type list but the number of cylinders, heads, and sectors are not exactly the same. Before using the User option, obtain the correct IDE fixed disk information. NCR S10XL Hot Plug Server User Guide...

  • Page 61: System Memory

    The values are as follows: Monochrome CGA 40 columns x 25 rows CGA 80 columns x 25 rows VGA/EGA NCR S10XL Hot Plug Server User Guide...

  • Page 62: Communication Settings

    256 bytes/cycle. If your system does not boot after enabling this parameter, change the setting to Disabled. Disable the parameter if your system disk does not support this function. 4-10 NCR S10XL Hot Plug Server User Guide...

  • Page 63: Advanced Pio Mode

    Mode communication port configuration. When set to Enabled, this parameter sets the fixed disk drive type to Auto and the System Speed to High, and enables the NCR S10XL Hot Plug Server User Guide 4-11...

  • Page 64: Fast Boot Mode

    This parameter allows the system to boot faster by Fast Boot Mode skipping some POST routines. If enabled, it sets the System Speed to High, and enables Shadow RAM, and primary- and second-level cache. The default setting is Disabled. 4-12 NCR S10XL Hot Plug Server User Guide...

  • Page 65: Advanced System Configuration

    When you set these addresses to Enabled, the system BIOS, video BIOS, and I/O ROM functions run directly from the shadow RAM for faster operation. When you set them to Disabled, the functions run normally from ROM. NCR S10XL Hot Plug Server User Guide 4-13...

  • Page 66: System Memory Parity

    If the System BIOS parameter is set to Enabled, you E0000h - FFFFFh may select Cacheable or Non-cacheable for the E0000h- (System BIOS) FFFFFh parameter. When set to Cacheable, it allows the 4-14 NCR S10XL Hot Plug Server User Guide...

  • Page 67: C0000H - C7Fffh (Video Bios)

    EISA/IO are the two possible highest priority devices. When set to either of these options, and there is more than one device requesting the bus, the master device obtains the bus according to its fixed priorities. NCR S10XL Hot Plug Server User Guide 4-15...
  • Page 68 Rotation – each of the master devices obtains the PCI bus when its turn to own the bus comes. In this option, all the master devices have the same priority on PCI bus ownership. 4-16 NCR S10XL Hot Plug Server User Guide...

  • Page 69: Pci System Configuration

    This parameter assigns the IRQ level for each interrupt pin of the PCI slots. You can assign any of the following available IRQ levels: 3, 5, 9, 10, 11, 14, and 15. NCR S10XL Hot Plug Server User Guide 4-17...

  • Page 70: Vga Palette Snoop

    SCSI initialization prior to add-on PCI card initialization. You can only set this parameter if the On Board SCSI parameter is set to Enabled. The default setting is Disabled. 4-18 NCR S10XL Hot Plug Server User Guide...

  • Page 71: System Security Setup

    These features can also control the diskette drive or fixed disk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives remain operational. NCR S10XL Hot Plug Server User Guide 4-19...
  • Page 72 System boots from drive A to C Drive C then A System boots from drive C to A System always boots from drive System always boots from drive Note: The drive control settings that you specify take 4-20 NCR S10XL Hot Plug Server User Guide...
  • Page 73 Serial 1 (3F8h) COM1 with address 3F8h Serial 2 (2F8h) COM2 with address 2F8h Serial 3 (3E8h) COM3 with address 3E8h Serial 4 (2E8h) COM4 with address 2E8h Disabled Disables serial port 1 NCR S10XL Hot Plug Server User Guide 4-21...
  • Page 74 Corresponds to the parallel port 1 with address 3BCh 378h Corresponds to the parallel port 2 with address 378h 278h Corresponds to the parallel port with address 278h Disabled Disables the parallel port 4-22 NCR S10XL Hot Plug Server User Guide...
  • Page 75 Bidirectional in a two-way mode EPP Version Selected Allows selection of either EPP Version 1.7 or 1.9 if the Operation Mode of the Parallel Port is set to Enhanced Parallel Port (EPP) NCR S10XL Hot Plug Server User Guide 4-23...

  • Page 76: Setup Password

    BIOS Setup to their default values. Ask your dealer for assistance. This parameter allows you to set the system password. Power-On Password The power-on password secures your system against 4-24 NCR S10XL Hot Plug Server User Guide...
  • Page 77 (/) and the new password you wish to specify. Again, be careful when typing the password as it does not appear on screen when you enter it. NCR S10XL Hot Plug Server User Guide 4-25...

  • Page 78: Loading Setup Default Settings

    Enabling the Auto Configuration Mode and the Fast Boot Mode parameters under the Basic System Configuration menu allows this function to set the System Speed, Shadow RAM, Cache, and other system parameters to their default settings. 4-26 NCR S10XL Hot Plug Server User Guide...

  • Page 79: Leaving Setup

    Use the arrow keys to select your response. Select Yes to store the new data in BIOS Setup. Select No to retain the old configuration values. 3. Press [Enter]. NCR S10XL Hot Plug Server User Guide 4-27...

  • Page 80: Fixed Disk Types

    Fixed Disk Types Fixed Disk Types Table 4-6 lists values for the fixed disk types. Table 4-6 Type Cylinders Heads Sectors Per Track Fixed Disk Types (indicates SCSI or no fixed disk) 4-28 NCR S10XL Hot Plug Server User Guide...
  • Page 81 Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track (reserved) 1024 1023 NCR S10XL Hot Plug Server User Guide 4-29...
  • Page 82 Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 4-30 NCR S10XL Hot Plug Server User Guide...
  • Page 83 Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 1001 1024 1013 1024 (reserved) 1024 1024 1024 NCR S10XL Hot Plug Server User Guide 4-31...
  • Page 84 Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 1024 1024 1024 1024 1024 1024 1024 (reserved) 1001 1024 1024 1024 1024 4-32 NCR S10XL Hot Plug Server User Guide...
  • Page 85 Using the BIOS Setup Utility Fixed Disk Types Type Cylinders Heads Sectors Per Track 98~100 (reserved) Auto or (user-defined) User NCR S10XL Hot Plug Server User Guide 4-33...
  • Page 86 Using the BIOS Setup Utility Fixed Disk Types 4-34 NCR S10XL Hot Plug Server User Guide...

  • Page 87: Identifying The System Utilities

    These utilities are as follows: AFlash BIOS Utility EISA Configuration Utility (ECU) Note: The AFlash BIOS Utility diskette does not come with the system package. Ask your dealer if you need the utility. NCR S10XL Hot Plug Server User Guide...

  • Page 88: Using The Aflash Bios Utility

    Refer to the diskette label to make sure you are using the appropriate BIOS for your system configuration. The AFlash BIOS utility has three functions that support Functions all the operations required for system Flash ROM directly from or to the DOS file: NCR S10XL Hot Plug Server User Guide...

  • Page 89: Procedure

    5. If you want to save a copy of the current BIOS into a file, select Save BIOS to Disk File. 6. Select Load BIOS File to load the BIOS file into memory. NCR S10XL Hot Plug Server User Guide...
  • Page 90 If the program cannot find the BIOS file, it shows the main menu and flashes this message: Can't Read This File !!! Press any key to continue... Follow the procedures for loading and programming BIOS file using the main menu. NCR S10XL Hot Plug Server User Guide...

  • Page 91: Using The Eisa Configuration Utility

    ECU does not assign them to EISA adapters that have already been used for PCI adapters. Before you install an expansion board, whether ISA or EISA, you must run the EISA configuration utility (ECU) to configure the system. NCR S10XL Hot Plug Server User Guide...

  • Page 92: Installing An Expansion Board

    Using the EISA Configuration Utility 1. Turn on your computer. (Reset the system if power is already on.) 2. Insert the system utilities diskette in drive A. The EISA Configuration Utility starts automatically. NCR S10XL Hot Plug Server User Guide...

  • Page 93: What If It Will Not Boot

    1. Using the BIOS Setup Utility, disable all PCI adapters. 2. Boot the EISA Configuration Utility. 3. Configure the system. 4. Go back into the BIOS Setup Utility, and re-enable the PCI adapters. NCR S10XL Hot Plug Server User Guide...

  • Page 94: Menus

    – without saving the new configuration or after saving the new configuration Edit Adds a selected board option to the current configuration Move Selects the current board and moves it to a selected available slot NCR S10XL Hot Plug Server User Guide...
  • Page 95 Displays a detailed view of the By Type configuration sorted by type of function Switch and Selects the current board or jumper option and Jumper Settings displays settings information about its switches and jumpers NCR S10XL Hot Plug Server User Guide...
  • Page 96 How to Use Displays a list of the key sequences which you can use Keys How to Use Displays information about using Help Help Copyright Displays copyright information about the utility Information 5-10 NCR S10XL Hot Plug Server User Guide...

  • Page 97: Configuring The Computer

    For EISA and PCI boards, if there is a conflict of resources you need to change functions and edit resources. The configuration options are used to do the following: Change resources or functions especially when resource conflicts occur NCR S10XL Hot Plug Server User Guide 5-11...

  • Page 98: Configuring The System Memory

    [Shift] + [F1]. Memory is not configured automatically. The system Configuring the administrator must use the EISA Configuration utility System Memory (ECU) to configure the system manually. 5-12 NCR S10XL Hot Plug Server User Guide...
  • Page 99 15-16 MB range, select 16 MB Ext Memory with 15-16 MB System Used. NCR S10XL Hot Plug Server User Guide 5-13...
  • Page 100 16 MB from the amount of total system memory and enter that value in this field. For example, if your system has 24 MB of total system memory, subtract 16 MB from 24 MB to get 8 5-14 NCR S10XL Hot Plug Server User Guide...
  • Page 101 For example, if your system has 96 MB of total system memory, subtract 64 MB from 96 MB to get 32 MB (96 MB - 64 MB = 32 MB), and enter 32M in the size field. NCR S10XL Hot Plug Server User Guide 5-15...

  • Page 102: Configuring An Isa Option Without A Cfg File

    Conflicts resources to the system. To avoid resource conflicts, follow these steps: 1. Specify other resources by selecting Edit, then Change Resource or Change Function. 5-16 NCR S10XL Hot Plug Server User Guide...

  • Page 103: Options

    Starting the ECU From a Fixed Disk Options Although we recommend that you start this utility from the System Configuration diskette, you can start the utility from your fixed disk if you have MS-DOS installed on it. NCR S10XL Hot Plug Server User Guide 5-17...
  • Page 104 Starting the Utility To run the utility, type “[d:][path]SD[/B][/H][/K][/M][/A]” and press [Enter]. Items in brackets are optional and only the information within the brackets is entered. 5-18 NCR S10XL Hot Plug Server User Guide...
  • Page 105 Expanded mode This mode offers an expanded set of menus with additional functionality. This mode may also be activated by pressing [Control] + [A] instead of [Enter] when the Welcome screen displays. NCR S10XL Hot Plug Server User Guide 5-19...
  • Page 106 Type “[d:][path]CF[/B][/H][/K][/M][/N][/T][/F]” at the DOS prompt to start the selection from MS-DOS. Items in brackets are optional and only the information within the brackets is entered. 5-20 NCR S10XL Hot Plug Server User Guide...
  • Page 107 This parameter causes the default view to be detailed by slot instead of overview. Fast configuration This is the automatic configuration mode. The operation utility determines the boards and options and configures the system without user assistance. NCR S10XL Hot Plug Server User Guide 5-21...
  • Page 108 Using the System Utilities Using the EISA Configuration Utility 5-22 NCR S10XL Hot Plug Server User Guide...

  • Page 109: Types Of Power Supply Requirements

    350-Watt Power Supply Requirements Types of Power Supply Requirements Types of Power Supply Requirements This appendix covers the input and output requirements of the 350-watt power supply. NCR S10XL Hot Plug Server User Guide...

  • Page 110: Input Requirements

    Maximum waveform harmonic distortion shall be less than 5%. The power supply must operate above frequency with both 100~120/200~240 VRMS input voltage ranges. The power supply must operate over both voltage ranges with an outside switch. NCR S10XL Hot Plug Server User Guide...
  • Page 111 The power supply inrush current shall be less than the ratings of its Inrush Current critical components (including the fuse, rectifiers, and the surge- limiting device) for all conditions of line voltage. Efficiency 65% minimum (measuring at maximum load, applying nominal line) NCR S10XL Hot Plug Server User Guide...

  • Page 112: Output Requirements

    +8% to -8% 0.0 A 100 mV 240 mV +12 V +5% to -4% 0.2 A 10 A 120 mV 240 mV -12 V +8% to -8% 0.0 A 120 mV 240 mV NCR S10XL Hot Plug Server User Guide...

  • Page 113: Types Of Error Messages

    There are two general types of error messages: Software System Caution Do not continue using the computer if you receive an error message of any type. Note the message and take corrective action. NCR S10XL Hot Plug Server User Guide...

  • Page 114: Software Error Messages

    These messages typically occur after you boot the operating system or when you run your application programs. If you receive this type of message, consult your application or operating system manual for help. NCR S10XL Hot Plug Server User Guide...

  • Page 115: System Error Messages

    Check and connect the control cable to the diskette installed controller. Diskette drive A type mismatch Run Setup and select the proper drive type. Diskette drive B type mismatch Run Setup and select the proper drive type. NCR S10XL Hot Plug Server User Guide...
  • Page 116 Check and connect pointing device. Pointing device interface error Replace the pointing device or contact your dealer. Press F1 key to continue or Press [F1] or [Control] + [Alt] + [Esc]. Ctrl-Alt-Esc for setup NCR S10XL Hot Plug Server User Guide...
  • Page 117 Press F1 to setup or other key to Press [F1] and reconfigure the system. continue ..Real time clock error Check the RTC chip. If it is still good, run Setup. If not, replace the RTC chip. NCR S10XL Hot Plug Server User Guide...

  • Page 118: Correcting Error Conditions

    FDISK and FORMAT commands. 4. Check that all connectors and boards are securely plugged in. If you go through the corrective steps above and still receive an error message, the cause may be an equipment malfunction. NCR S10XL Hot Plug Server User Guide...
  • Page 119 If you are sure that your configuration values are correct and your battery is in good condition, the problem may lie in a damaged or defective chip. In both cases, contact an authorized service center for assistance. NCR S10XL Hot Plug Server User Guide...
  • Page 120 Error Messages Correcting Error Conditions NCR S10XL Hot Plug Server User Guide...

  • Page 121: Types Of Sample Configurations

    Sample Configurations Types of Sample Configurations Types of Sample Configurations Two sample configurations are discussed in this appendix: Standard Configuration RAID Configuration Use the sample configurations to help configure your system. NCR S10XL Hot Plug Server User Guide...

  • Page 122: Sample Standard Configuration

    SCSI CD-ROM drive. (See the documentation that came with your drives for strapping information.) 2. Install the 2 GB SCSI disk drive in a hot plug carrier and install in the top hot plug bay. NCR S10XL Hot Plug Server User Guide...

  • Page 123: Configuring The System Settings

    Ignore any memory size mismatch error displayed on the screen. 2. Press [Control] + [Alt] + [Esc] when prompted to enter the BIOS Setup Utility. 3. Select Load System Defaults and press [Enter]. NCR S10XL Hot Plug Server User Guide...
  • Page 124 Page 1 - Verify that the parameters are set as follows: C0000h - C7FFFh (Video BIOS) [Enabled] C8000h - CFFFFh [Disabled] D0000h - D7FFFh [Disabled] D8000h - DFFFFh [Disabled] Internal Cache (CPU Cache) [Enabled] NCR S10XL Hot Plug Server User Guide...
  • Page 125 [Drive A Then C] On Board Communication Ports Serial Port 1 Base Address [3F8h] Serial Port 2 Base Address [2F8h] Parallel Port Base Address [Parallel 1 (3BCh)] Operation Mode [Stndrd PP (SPP)] Mode NCR S10XL Hot Plug Server User Guide...

  • Page 126: Configuring The Pci Adapters

    Serial Port 1 in the System Security menu. To make IRQ 7 available for selection, you must disable Parallel Port 1 in the System Security menu. 3. Make the following settings: Set PCI IRQ Setting to Manual. NCR S10XL Hot Plug Server User Guide...
  • Page 127 Boot Device [Enabled] 4. Press [Esc] to return to the main menu in BIOS Setup. 5. Press [Esc], again. Select Yes to save System Settings and PCI Adapter settings, and to reboot the system. NCR S10XL Hot Plug Server User Guide...

  • Page 128: Configuring The Scsi Adapters And Drives

    3. Select Configure/View Host Adapter Settings and set the parameters as follows: SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking [Enabled] Host Adapter SCSI Term [Low ON/High Boot Device Options: Boot Target ID Boot LUN Number NCR S10XL Hot Plug Server User Guide...

  • Page 129: Configuring The Memory And Other

    Sometimes the EISA Configuration Utility will not boot. Configuring the If this happens, perform the following procedure: Memory and Other 1. Using the BIOS Setup Utility, disable all PCI Baseboard Settings adapters. 2. Boot the EISA Configuration Utility. NCR S10XL Hot Plug Server User Guide...
  • Page 130 Utility does not assign IRQ values to EISA Adapters that have already been used for PCI Adapters. Make sure the parallel port and serial ports are configured the same way as in the BIOS Setup Utility. C-10 NCR S10XL Hot Plug Server User Guide...
  • Page 131 Disabled to the IRQ level for the PCI adapter installed in the slot. 4. Exit and save the configuration. At this point the server is setup, configured, and ready for the operating system. NCR S10XL Hot Plug Server User Guide C-11...

  • Page 132: Sample Raid Configuration

    1 (top). 3. Strap the CD-ROM drive as SCSI ID 3. Insert it into the top, front 5.25-inch drive bay. Connect the power cable and the narrow SCSI cable to the CD-ROM drive. C-12 NCR S10XL Hot Plug Server User Guide...

  • Page 133: Configuring The System Settings

    Ignore any memory size mismatch error displayed on the screen. 2. Press [Control] + [Alt] + [Esc] when prompted to enter the BIOS Setup Utility. 3. Select Load System Setup Defaults and press [Enter]. NCR S10XL Hot Plug Server User Guide C-13...
  • Page 134 Page 1 - Verify that the parameters are set as follows: C0000h - C7FFFh (Video BIOS) [Enabled] C8000h - CFFFFh [Disabled] D0000h - D7FFFh [Disabled] D8000h - DFFFFh [Disabled] Internal Cache (CPU Cache) [Enabled] C-14 NCR S10XL Hot Plug Server User Guide...
  • Page 135 Serial Port 1 Base Address [3F8h] Serial Port 2 Base Address [2F8h] Parallel Port Base Address [Parallel 1 (3BCh)] Operation Mode [Stndrd PP (SPP)] Mode EPP Version Selection [1.7] Setup Password [None] Power On Password [None] NCR S10XL Hot Plug Server User Guide C-15...

  • Page 136: Configuring The Pci Adapters

    Set PCI slot 1 (PCI Ethernet Adapter SMC8432BTA) to IRQ5. Set PCI slot 2 (PCI Token Ring Adapter Olicom OC-3136) to IRQ 14. Set PCI slot 3 (Mylex PCI RAID Adapter) to IRQ C-16 NCR S10XL Hot Plug Server User Guide...

  • Page 137: Configuring The Scsi Adapters And Drives

    BIOS Setup Utility, the system Adapters and Drives reboots. To configure the SCSI adapters and drivers, if connected to an Adaptec SCSI adapter, follow these steps: 1. Press [Control] + [A] when the following displays: NCR S10XL Hot Plug Server User Guide C-17...
  • Page 138 4. Select SCSI Device Configuration and set the parameters as follows: SCSI Device ID (tab to desired device) Initiate Sync Negotiation [yes] Maximum Sync Transfer Rate [20] Enable Disconnection [yes] Initiate Wide Negotiation [yes] Send Start Unit Command [yes] C-18 NCR S10XL Hot Plug Server User Guide...

  • Page 139: Configuring The Memory And Other Baseboard Settings

    Sometimes the EISA Configuration Utility will not boot. If this happens, perform the following procedure: 1. Using the BIOS Setup Utility, disable all PCI adapters. 2. Boot the EISA Configuration Utility. 3. Configure the system. NCR S10XL Hot Plug Server User Guide C-19...
  • Page 140 Base System Memory [640 K Base Mem] 4-16 MB Ext Memory [16 MB Ext Mem...] 16-64 MB Ext Memory [Ctrl-R to add...] PCI Devices IRQ assignment On board 7870 SCSI [Disabled] controller C-20 NCR S10XL Hot Plug Server User Guide...

  • Page 141: Configuring The Mylex Raid Array Group

    Prior to installing the operating system, it is necessary Configuring the Mylex to use the Mylex Disk Array Configuration Utility to RAID Array Group configure the Array Group. Refer to the Mylex Disk Array Controller User’s Manual for detailed instructions. NCR S10XL Hot Plug Server User Guide C-21...
  • Page 142 Sample Configurations Sample RAID Configuration C-22 NCR S10XL Hot Plug Server User Guide...

  • Page 143: Appendix D Features

    Fixed 2.85-volt and controlled impedance of 90 ~ 110 ohms for more stable hard disk performance (For ultra SCSI, the impedance is 90 ±10%) Supports other external SCSI devices that are not directly connected to the backplane board NCR S10XL Hot Plug Server User Guide...

  • Page 144: Major Components

    Hot Plug Backplane Major Components Major Components This section describes the major components of the hot plug backplane. NCR S10XL Hot Plug Server User Guide...
  • Page 145 Power connector 7 SCSI drive slot Front panel LED 8 Terminator switches connector 9 Terminators RA4, RA5, RA6 SCSI channel 1 10 Terminators RA1, RA2, RA3 11 J4 SCSI channel 2 SCSI channel 3 NCR S10XL Hot Plug Server User Guide...

  • Page 146: Hot Plug Scsi Drive Tray

    SCSI drive tray connector. Tray Figure D-2 Hot Plug SCSI Drive Tray Components Power connector 68-pin wide-SCSI connector Power control connector (J4) Drive tray handle Power switch Power LED Faulty drive LED Drive activity LED window NCR S10XL Hot Plug Server User Guide...

  • Page 147: Scsi Channel Configurations

    Figure D-3 illustrates a single-channel configuration. Single-Channel Configuration Figure D-3 Single-Channel Configuration Connect to the system board Wide SCSI connectors Connect SCSI channel 1 to slots 1 through 8 Connect to external SCSI devices NCR S10XL Hot Plug Server User Guide...
  • Page 148 For configurations with external device, terminate the signal at the external device. Also, be sure the terminator switches are set to the left (combine) position when installing a single-channel configuration. See Figure D-1. NCR S10XL Hot Plug Server User Guide...

  • Page 149: Dual-Channel Configuration

    Dual-Channel Configuration Connect SCSI Connect to the channel 1 to slots 1 system board Wide through 4 SCSI connectors Connect SCSI Connect to external channel 2 to slots 5 SCSI devices through 8 NCR S10XL Hot Plug Server User Guide...

  • Page 150: Channel Configuration

    Installed Without External Device RA1, RA2, RA3 Installed RA4, RA5, RA6 Installed Note: Be sure the terminator switches are set to the right (split) position when installing a dual-channel configuration. See Figure D-1. NCR S10XL Hot Plug Server User Guide...

  • Page 151: Installation

    2. Define the SCSI drive IDs by setting the SCSI ID jumpers on the hard disk drive. 3. Remove all the old hard disk drive trays from the system, if any. 4. Install the backplane and secure it with eight screws. NCR S10XL Hot Plug Server User Guide...
  • Page 152 Installing the Hot Plug Backplane 5. Connect three power cables into the connectors at the back of the backplane board. 6. Remove the terminators on each of the SCSI drives that you will install. D-10 NCR S10XL Hot Plug Server User Guide...
  • Page 153 SCSI cable and power cable. Figure D-6 Connecting the Drive Cables 8. Secure the drive to the tray with four screws. Figure D-7 Securing the Drive to the Hop Plug Tray NCR S10XL Hot Plug Server User Guide D-11...
  • Page 154 Figure D-8 Installing the Hot Plug Drive Tray 10. Power on the system. 11. Slide the power switch of the drive tray to the Lock/Power On position. The power LED lights up. D-12 NCR S10XL Hot Plug Server User Guide...

  • Page 155: Using A Raid Controller Board

    RAID controller board and the other end to the corresponding channels on the backplane. Figure D-9 shows how to connect the cables properly. The SCSI cables are specifically marked and configured for each of the channels. NCR S10XL Hot Plug Server User Guide D-13...
  • Page 156 Installation Figure D-9 Connecting the Power and SCSI Cables 6. Follow steps 6 to 11 under the previous “Using the System Board SCSI Connectors” heading in this section to complete the installation. D-14 NCR S10XL Hot Plug Server User Guide...

  • Page 157: Using The Hot Plug Feature

    “Installation” section of this appendix. Note: Make sure that the power switch on the drive tray is set to the Unlock/Power Off position before you plug it to the backplane board. NCR S10XL Hot Plug Server User Guide D-15...
  • Page 158 Hot Plug Backplane Using the Hot Plug Feature D-16 NCR S10XL Hot Plug Server User Guide...

  • Page 159: Preface

    System Support Log Preface Preface This appendix includes the forms to enter complete records for the NCR S10XL Hot Plug system. You should keep complete and accurate records. NCR S10XL Hot Plug Server User Guide...
  • Page 160 Customer Support Agreement - A place to file a copy of your current support agreement. List of NCR Support Telephone Numbers - A list of support telephone numbers for the United States and other areas of the world...

  • Page 161: Support Services

    ID number An overview of NCR on-site hardware support services A page to record NCR support phone numbers The procedure for placing a hardware support call The procedure for placing a software support call This system support log is for the follow system:...

  • Page 162: Ncr On-Site Hardware Support Services

    Environment Critical * Response time to locations beyond 160 km may be longer. A list of NCR support telephone numbers is located at NCR Support Phone the end of this appendix. Enter the NCR support phone Numbers numbers that you will use in this section.

  • Page 163: Placing A Hardware Support Call

    Your NCR Customer Support Agreement number Your company name and address Name and telephone number of the person NCR should contact about the problem Purchase order number Billing address 3. Ask the support associate for the Support Call Incident number assigned to your support call.
  • Page 164 Have you made any recent changes to the system? What operating system and version are you using? 5. Depending on the kind of failure or error, the system analyst may ask you to perform a system backup. NCR S10XL Hot Plug Server User Guide...

  • Page 165: Placing A Software Support Call

    Brief description of symptoms, including any error messages or numbers displayed Your company name and address Name and telephone number of the person NCR should contact about the problem 3. A system analyst will return your call. Be prepared to provide the following information:...

  • Page 166: Hardware Records

    One Log for The System and a Separate Log for Each Peripheral Device Maintain one Hardware Log for repair service, preventive maintenance, support notes, and updates that apply only to the CPU and the entire system. NCR S10XL Hot Plug Server User Guide...
  • Page 167 Maintain one log for all the hard drives on the system, another for all the printers, and so on. Maintain an additional log for miscellaneous devices such as terminals, small printers, and PCs. NCR S10XL Hot Plug Server User Guide...
  • Page 168 System Support Log Hardware Records E-10 NCR S10XL Hot Plug Server User Guide...
  • Page 169 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10XL Hot Plug Server User Guide E-11...
  • Page 170 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N E-12 NCR S10XL Hot Plug Server User Guide...
  • Page 171 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10XL Hot Plug Server User Guide E-13...
  • Page 172 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N E-14 NCR S10XL Hot Plug Server User Guide...
  • Page 173 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10XL Hot Plug Server User Guide E-15...
  • Page 174 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N E-16 NCR S10XL Hot Plug Server User Guide...
  • Page 175 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N NCR S10XL Hot Plug Server User Guide E-17...
  • Page 176 Customer Entry NCR Entry Service Note Repair Upgrade Date/Time Date Incident # NCR Notified Start Time Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature Action (including follow-up commitments) (if required) Problem Parts P/N E-18 NCR S10XL Hot Plug Server User Guide...

  • Page 177: Software Records

    Note: To maintain accurate records, it is essential that the customer complete all customer entry portions of the Software Product Log or the System Software Log when placing a support call. NCR S10XL Hot Plug Server User Guide E-19...
  • Page 178 System Support Log Software Records E-20 NCR S10XL Hot Plug Server User Guide...
  • Page 179 Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer NCR S10XL Hot Plug Server User Guide E-21...
  • Page 180 Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer E-22 NCR S10XL Hot Plug Server User Guide...
  • Page 181 Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer NCR S10XL Hot Plug Server User Guide E-23...
  • Page 182 Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Revision Update Patch Revision Product Sales Order Name of Installed Level Name Number Installer E-24 NCR S10XL Hot Plug Server User Guide...
  • Page 183 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10XL Hot Plug Server User Guide E-25...
  • Page 184 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) E-26 NCR S10XL Hot Plug Server User Guide...
  • Page 185 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10XL Hot Plug Server User Guide E-27...
  • Page 186 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) E-28 NCR S10XL Hot Plug Server User Guide...
  • Page 187 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10XL Hot Plug Server User Guide E-29...
  • Page 188 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) E-30 NCR S10XL Hot Plug Server User Guide...
  • Page 189 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) NCR S10XL Hot Plug Server User Guide E-31...
  • Page 190 System Support Log Software Records System Software Log Page __________ Customer Entry NCR Entry Date/Time Date NCR Contact NCR Notified Start Time Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#) E-32 NCR S10XL Hot Plug Server User Guide...

  • Page 191: Current System Configuration

    List system equipment. As you make changes in the system, make a listing of Hardware the system’s current I/O configuration in this section. Configuration Report NCR S10XL Hot Plug Server User Guide E-33...
  • Page 192 System Support Log Current System Configuration E-34 NCR S10XL Hot Plug Server User Guide...
  • Page 193 Record information about each adapter board installed in your system. Slot 1 Slot 2 Slot 3 Shared EISA Slot 1 Shared EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 NCR S10XL Hot Plug Server User Guide E-35...
  • Page 194 System Support Log Current System Configuration E-36 NCR S10XL Hot Plug Server User Guide...

  • Page 195: System Equipment List

    System Support Log Current System Configuration System Equipment List Page __________ Physical Path LDEV or LU Device Model Device Serial Description Location / Number Number Number Phone NCR S10XL Hot Plug Server User Guide E-37...
  • Page 196 System Support Log Current System Configuration System Equipment List Page __________ Physical Path LDEV or LU Device Model Device Serial Description Location / Number Number Number Phone E-38 NCR S10XL Hot Plug Server User Guide...

  • Page 197: Hardware Configuration

    System Support Log Current System Configuration Hardware Configuration As you make changes in the system, make a listing of the system’s current I/O configuration in this section. NCR S10XL Hot Plug Server User Guide E-39...
  • Page 198 System Support Log Current System Configuration E-40 NCR S10XL Hot Plug Server User Guide...

  • Page 199: Preventive Maintenance

    You should establish a preventive maintenance schedule when the system is installed. Take the environment into consideration. For example, if you have an extremely dusty environment, the system will NCR S10XL Hot Plug Server User Guide E-41...

  • Page 200: Guidelines

    Plotters Clean plotters on a regular basis. Check the preventive maintenance procedures listed in the documentation that came with your plotter. E-42 NCR S10XL Hot Plug Server User Guide...

  • Page 201: Procedures

    Run the self-test diagnostic. Clean device exterior surfaces. Check only those adjustments known to require periodic attention. Provide users with feedback about overall system performance. Record the preventive maintenance information on the appropriate Hardware Log. NCR S10XL Hot Plug Server User Guide E-43...
  • Page 202 System Support Log Preventive Maintenance E-44 NCR S10XL Hot Plug Server User Guide...
  • Page 203 System Support Log Preventive Maintenance Preventive Maintenance Timetable Worksheet Year __________ Product Time Required Scheduled Date Scheduled Time CE or Customer Initial NCR S10XL Hot Plug Server User Guide E-45...
  • Page 204 System Support Log Preventive Maintenance Preventive Maintenance Timetable Worksheet Year __________ Product Time Required Scheduled Date Scheduled Time CE or Customer Initial E-46 NCR S10XL Hot Plug Server User Guide...
  • Page 205 System Support Log Preventive Maintenance Preventive Maintenance Reference Sheet Device Special Tools, Preventive Maintenance Procedure Reference Manual Name Equipment, (Title, Part #, and Page #) and Materials NCR S10XL Hot Plug Server User Guide E-47...
  • Page 206 System Support Log Preventive Maintenance Preventive Maintenance Reference Sheet Device Special Tools, Preventive Maintenance Procedure Reference Manual Name Equipment, (Title, Part #, and Page #) and Materials E-48 NCR S10XL Hot Plug Server User Guide...

  • Page 207: Installation Records

    Attach documents here such as packing lists, hardware configuration records, and software installation records. After the system is installed, complete the Note: “Current System Configuration” section earlier in this appendix. NCR S10XL Hot Plug Server User Guide E-49...
  • Page 208 System Support Log Installation Records E-50 NCR S10XL Hot Plug Server User Guide...

  • Page 209: Customer Support Agreement

    System Support Log Customer Support Agreement Customer Support Agreement Attach a copy of your current customer support agreement here. NCR S10XL Hot Plug Server User Guide E-51...
  • Page 210 System Support Log Customer Support Agreement E-52 NCR S10XL Hot Plug Server User Guide...

  • Page 211: List Of Ncr Support Telephone Numbers

    The information you need may be available through this fax system. In the United States, call the NCR General Purpose United States Support Global Support Center. AT&T UNIX SVR4 MP-...

  • Page 212: Other Areas Support

    Spain 900-983152 India 61-2-935-3992* Sweden 020-795830 Indonesia 001-800-61-850 Switzerland 155-7703 Ireland 1-800-553110 Taiwan 0080-611-196 Israel 177-3103708 Thailand 001-800-6115-071 Korea 0078-61-1-0483 United Kingdom 0800-963969 Lebanon 31-35-687-6034* United States 1-800-774-7406 Luxembourg-GE 0800-5242 Zimbabwe 31-35-687-6042* E-54 NCR S10XL Hot Plug Server User Guide...
  • Page 213 Dual-channel configuration ........D-7 – D-8 ECC memory ............... 3-1 EISA adapters ............2-24 – 2-25 EISA Configuration Utility ......i, 1-2, 5-5 – 5-21 Error messages ............ii, B-1 – B-4 ESD precautions ..............2-3 NCR S10XL Hot Plug Server User Guide Index-1...
  • Page 214 PCI adapters ......1-1, 2-12, 2-24 – 2-25, 4-1, 4-17 Positioning the system ..........2-13 – 2-14 Power supply ............I , A-1 – A-4 Rear panel ................2-15 Resource conflicts .............. 5-16 Index-2 NCR S10XL Hot Plug Server User Guide...
  • Page 215 Shadow RAM ..............4-13 SIMMs ................ 2-7 – 2-11 Single-channel configuration ........D-5 – D-6 System battery ............B-3 – B-5 Ventilation ................2-14 VGA palette snoop ............. 4-18 Video display ............... 4-9 NCR S10XL Hot Plug Server User Guide Index-3...
  • Page 216 Index Video display Index-4 NCR S10XL Hot Plug Server User Guide...

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