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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts your to any damage that might result from doing or not doing specific actions.
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If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide.
Chapter1 Introducing the Motherboard Introduction Thank you for choosing the H57H-AM2 motherboard. This motherboard is a high performance, ® enhanced function motherboard designed to support the LGA1156 socket for Intel Lynnfield /Havendale/Clarkdale processors for high-end business or personal desktop markets. This motherboard is based on Intel®...
Features Operating system Windows®7 Home Premium x86/x64, Windows® 7 Home Basic x86, Windows®7 Starter x86 Processor The motherboard uses an LGA1156 type of socket that carries the following Features: Accommodates Intel® Lynnfield/Havendale/Clarkdale processors Supports “Hyper-Threading” technology CPU “Hyper-Threading” technology enables the operating system into thinking it’s hooked up to two processors, allowing two threads to be run in parallel, both on separate “logical”...
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Expansion Options The motherboard comes with the following expansion options: One PCI Express x16 slot for Graphics Interface Two PCI Express x1 slot One 32-bit PCI v2.3 compliant slot Six 7-pin SATA connectors Integrated I/O The motherboard comes with the following expansion options: Two PS/2 ports for mouse and keyboard One VGA port Six USB ports...
M5801 The computer’s front panel consists of the following: Front view Icon Component Description Connects to USB 2.0 devices USB ports. (e.g.,USB mouse, USB camera). Compact flash. MS: Memory Stick MS/MS Pro MS Pro: Memory Stick PRO Micro SD Micro Secure Digital.
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Icon Component Description Connects to audio line-in devices Headphone/Speaker-out/line-out port. (e.g.,speakers,headphones). Microphone-in jack. Accepts input from external microphones. Connects to USB 2.0 devices USB ports. (e.g.,USB mouse, USB camera).
Rear view Icon Component Description Keyboard connector. Connects to USB 2.0 devices USB ports. (e.g.,USB mouse, USB camera). Microphone-in jack. Accepts input from external microphones Mouse connector. Lights to indicate the status of wireless Network port. LAN communications. Line-in jack Accepts audio line-in devices Line-out jack Accepts audio line-out devices...
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Audio Jack Function Table Color/Use Headphone 5.1CH Blue Line-in Line-in Rear Speaker Rear Speaker Green Headphone Front speaker Front speaker Front speaker Pink Mic-in Mic-in Mic-in Center & bass...
I/O Port Introduction The backplane of the motherboard has the following I/O ports: Component Description Use the upper PS/2 port to connect a PS/2 pointing PS2 Mouse device. PS2Keyboard Use the lower PS/2 port to connect a PS/2 keyboard. Connect your monitor to the VGA port. VGA Port Connect an RJ-45 jack to the LAN port to connect your LAN Port...
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System Peripherals ixtreme M5801 series computer consist of the system itself, and system peripherals, like a mouse, keyboard, card reader and a set of speakers (optional). This section provides a brief description of the basic system peripherals. Mouse (PS/2 or USB, manufacturing option) The included mouse is a standard two-button wheel mouse.
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Card Reader (Option) Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Selected computers include an “all-in-one”memory card reader that allows you read and write the most common types, such as SD (Secure Digital)™/ MMC (Multi Media Card™), CF (Compact Flash®), xD (XD-PICTURE CARD), Micro SD and MS/MS Pro (Memory Stick®).
Hardware Specifications and Configurations Processor Item Specification LGA1156 socket for Intel® Lynnfield/Havendale Type /Clarkdale processors Socket socket LGA1156 Speed Depends on CPU which is configured Depends on CPU which is configured BIOS Item Specification BIOS code programmer Afudos BIOS version R01-A0 (or newer version) BIOS ROM type Flash ROM...
System Memory Item Specification slots Memory slot number Support memory size per socket 1GB to 4GB Support maximum memory size 16 GB Support memory type DDR3 DRAM Support memory interface DDR3 1066/1333 Support memory module package 240-pin DIMM Support parity check feature ECC checking with double-bit detect and single-bit Support to Error Correction Code (ECC) feature correct...
IDE Interface Item Specification IDE controller Intel H57 Number of SATA connector Support bootable CD-ROM USB Port Item Specification Universal HCI USB 2.0 USB Class Support legacy keyboard for legacy mode USB Number support up to 12 ports Power Management (Suspend to (Suspend to Devices...
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Power Management Function (ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard &...
Chapter2 Using BIOS About the Setup Utility The computer uses the latest “American Megatrends Inc.” BIOS will support for Windows Plug and Play. The CMOS chip on the motherboard contains the ROM setup instructions for configuring the motherboard BIOS. The BIOS (Basic Input and Output System) Setup Utility displays the system’s configuration status and provides you with options to set system parameters.
Setup Utility Menus Pressing the DEL key accesses the BIOS Setup Utility: CMOS Setup Utility – Copyright (C ) 1985-2010, American Megatrends, Inc. Product Information PC Health Status Standard CMOS Features Frequency/Voltage Control Advanced BIOS Features BIOS Security Features Advanced Chipset Features Load Default Settings Integrated Peripherals Save &...
Updating the BIOS You can download and install updated BIOS for this motherboard from the manufacturer’s Web site. New BIOS provides support for new peripherals, improvements in performance, or fixes for known bugs. Install new BIOS as follows: If your motherboard has a BIOS protection jumper, change the setting to allow BIOS flashing. If your motherboard has an item called Firmware Write Protect in Advanced BIOS features, disable it.
Item Help Processor Type Intel(R) Core™ i3 CPU Processor Speed 2.93GHz System Memory 2048 MB Product Name Ixtreme M5801 System Serial Number System BIOS Version P01-A3 BIOS Release Date 05/17/2010 Asset Tag Number ↑↓→←:Move Enter:Select +/-/:Value F10:Save & Exit Setup F1:General Help...
Standard CMOS Features This option displays basic information about your system. CMOS Setup Utility-Copyright( C ) 1985-2010, American Megatrends, Inc. Standard CMOS Features Item Help System Date Wed, 01/ 01 / 2009 System Time 0 : 54 : 28 u AHCI Port 1 Hard Disk u AHCI Port 2 Not Detected...
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uAHCI Port1 /Port2 /Port3 /Port4 /Port5 /Port6 Your computer has one IDE channel which can be installed with one or two devices (Master and Slave). In addition, this motherboard supports two SATA channels and each channel allows one SATA device to be installed. Use these items to configure each device on the IDE channel.
Advanced BIOS Features This page sets up more advanced information about your system. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Advanced BIOS Features Item Help Quick Boot Enabled Quiet Boot Enabled 1st Boot Device ST3320418AS 2nd Boot Device ATAPI DVD A DH16A6S Allows BIOS to skip 3rd Boot Device...
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Hard Disk Drive Priority (Press Enter) Scroll to this item and press <Enter> to view the following screen: CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Hard Disk Drive Priority Item Help Hard Disk Drive Priority ------------------------------------------------------------------- Specifies the boot 1st Drive ST3320418AS sequence from the...
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Removable Device Priority (Press Enter) Scroll to this item and press <Enter> to view the following screen: CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Removable Device Priority Item Help Removable Device Priority ------------------------------------------------------------------ Specifies the boot Drive USB:Generic Compac sequence from the Drive...
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Network Device Priority (Press Enter) Scroll to this item and press <Enter> to view the following screen: CMOS Setup Utility - Copyright (C) 1985-2009, American Megatrends, Inc. Network Device Priority Item Help Network Device Priority ----------------------------------------------------------------- Specifies the boot 1st Drive Not Installed sequence from the available devices.
Advanced Chipset Features These items define critical timing parameters of the motherboard. You should leave the items on this page at their default values unless you are very familiar with the technical specifications of your system hardware. If you change the values incorrectly, you may introduce fatal errors or recurring instability into your system. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc.
Integrated Peripherals his page sets up some parameters for peripheral devices connected to the system. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Integrated Peripherals Item Help Onboard SATA Controller Enabled Onboard SATA Mode AHCI Options Onboard USB Controller Enabled Enabled Legacy USB Support...
Power Management Setup This page sets up some parameters for system power management operation. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Power Management Setup Item Help ACPI Aware O/S ACPI Suspend Mode S3 (STR) Select the ACPI Deep Power off mode Enabled state used for...
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Wake Up by PS/2 KB/Mouse (Enabled) This item enables or disables you to allow keyboard or mouse activity to awaken the system from power saving mode. Wake Up by USB KB/Mouse (Enabled) This item allows you to enable/disable the USB device wakeup function from S3 mode. Restore On AC Power Loss (Last State) This item defines how the system will act after AC power loss during system operation.
PC Health Status On motherboards support hardware monitoring, this item lets you monitor the parameters for critical voltages, temperatures and fan speeds. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. PC Health Status Item Help CPU Temperature (PECI Mode) : 40 System Temperature : 57°C/80°F...
Frequency/Voltage Control On motherboards support hardware monitoring, this item lets you monitor the parameters for critical voltages, temperatures and fan speeds. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Frequency/Voltage Control Item Help Enabled Clock to All DIMM/PCI Enabled Spread Spectrum Enabled...
BIOS Security Features This page enables you to set the clock speed and system bus for your system. The clock speed and system bus are determined by the kind of processor you have installed in your system. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. BIOS Security Features Item Help Security Settings...
Load Default Settings This option opens a dialog box that lets you install stability-oriented defaults for all appropriate items in the Setup Utility. Select <OK> and then press <Enter> to install the defaults. Select <Cancel> and then press <Enter> to not install the defaults. Press <Esc>...
Chapter3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.
Standard Assembly Process 1. Opening the chassis Remove the two screws Remove side cover 2. Removing front bezel and HDD Cage Pushing three hooks...
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Disconnect the cable housing then you can remove front bezel. Remove the screw Pulling out the HDD cage...
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3. Install the PSU Pushing PSU into chassis Fix four screws 4. Setting the Motherboard Motherboard view...
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Open the CPU cover and remove the plastic cover Put the CPU in the seat and close the cover Tie CPU fan cable...
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Pulling in CPU fan power cable to MB Fix four screws of CPU Cooler connect to MB. Open the Memory latch...
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Press down the memory Memory install rule DIMM4 DIMM2 DIMM3 DIMM1 1x1G 2x1G 3x1G 4x1G 1x2G 2x2G 1x1G +1x2G 5. Assembly motherboard Pushing rear I/O Shield in chassis...
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Insert the motherboard and fix eight screws ATV 12V power cable insert ATX power cable insert and the cable need to rotate 3 times.
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Pulling in Audio/FRONT USB/TOP USB/ CARD READER /FRONT cable to MB and put in cable clip 6. Insert the ODD/HDD Remove the ODD EMI bracket when SKU need Insert the ODD devices...
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Fix two screws for each ODD and pulling in ODD SATA cable on Motherboard ODD Installed on SATA4 Remove the HDD Carrier Install the HDD devices...
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Insert the HDD Carrier to Chassis Pulling in HDD Carrier SATA cable on Motherboard HDD Carrier Installed on SATA3 Fix the four screws for each HDD of HDD cage...
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Put five hooks to Chassis and push HDD Cage down 6.10 Fix the screw of HDD cage and Pulling in HDD SATA cable on Motherboard Master HDD Installed on SATA1 Slave HDD Installed on SATA2 6.11 HDD/ODD install rule SATA1 SATA2 SATA3 SATA4...
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7. Close the Front Bezel Connect light cable and Insert the cable in chassis Insert three hooks to chassis in right side and Clasp three hooks in left side 8. Insert Add-on card Remove the bracket...
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Rotate the bracket Install VGA card on motherboard Install USB 3.0 card on motherboard (option)
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Combination the 15 PIN POWER cable with SATA Connect Connect PATA power cable Install other add-on card on motherboard...
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Fix the screw Close the bracket 9. Install system fan Twist the fan cable...
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Insert cable housing to 3 pin in MB and Tie the fan cable with 12V cable Fix the four screws 10. Overview...
Standard Disassembly Process 1. Opening the computer Disconnect the three screws fixed in the side-panel. Remove the side panel 2. Removing the Front Bezel Remove the three hooks...
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Disconnect the cable housing then you can remove front bezel. 3. Removing the Add-on Card Rotate the PCI lock. Disconnect the screw fixed in the bracket...
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Disconnect 6 PIN power cable in VGA Card Press the PCI ear lever (highlighted in red) and pull the leaver outwards a little to release the PCI latch then remove it. Disconnect 6 PIN power cable in USB 3.0 Card(option)
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Pull the leaver outwards a little to release the PCI latch then remove the card. Pull the leaver outwards a little to release the PCI latch then remove other add-on card. 4. Removing the HDD Disconnect the screw fixed in the HDD cage.
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Disconnect the SATA HDD cable and HDD power-cable from the rear of HDD and MB Remove the HDD cage Disconnect the eight screws fixed in HDD cage side.
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5. Removing the ODD Disconnect the screw fixed in ODD cage Disconnect the SATA ODD cable and ODD power-cable from the rear of ODD and MB Remove the ODD...
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6. Removing the System Fan Disconnect cable housing and loosen the cable Disconnect the four screws fastening fan to the case 7. Removing the Main Board 24pin power connector and 4 pin power connector Disconnect the...
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Disconnect the Audio/FRONT USB/TOP USB/ CARD READER /FRONT cable from the main board Disconnect the eight screws fastening the main board to the case and Remove the Main Board NOTE: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.
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Remove the RTC battery NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Please detach the RTC battery and follow local regulations for disposal. Release the four latch show bellow then remove the Memory Disconnect the CPU cooler power-cable from the main board...
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Release the CPU Cooler screw x4 then remove it Remove the CPU 8. Removing the power-supply Disconnect the three screws fixed in the rear chassis...
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Disconnect U’s light power cable 9. Removing the HDD in HDD Carrier Push HDD carrier button and cover down slowly Press orange latch towards the right, open the handle and pull out HDD Carrier...
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Rotate rubber pin in Carrier and removing HDD Insert HDD Carrier to case and close the cover...
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10. Removing FRONT IO/POWER SWTICH PCB/TOP USB/CARD READER 10.1 Cut cable tie 10.2 Press ten hooks on TOP Bezel , disconnect cable and remove it...
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10.3 Disconnect the two screws fastening top USB bracket to the case and the two screws fastening PCB to bracket...
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10.4 Press the bottom hook on PCB holder, remove PCB assembly; Press two side hooks on PCB holder, remove POWER SWTICH PCB...
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10.5 Disconnect the screw fastening FRONT IO bracket to the case, disconnect the button cable and the screw , then rotate bracket finger outward, and pull out the FRONT IO 10.6 Disconnect the two screws fastening Card Reader bracket to the case, disconnect the button cable and the screw...
Chapter4 Troubleshooting M5801 This chapter provides troubleshooting information for the ixtreme Service Guide Power-On Self-Test (POST) POST Error Messages List Error Symptoms List Undetermined Problems...
Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.
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Checkpoint Description Initializes the CPU. The BAT test is being done on KBC.Program the keyboard controller command byte is being done after Auto detection of KB/MS using AMI KB-5. Early CPU Init Start -- Disable Cache – Init Local APIC Set up boot strap processor Information Set up boot strap processor for POST Enumerate and set up application processors...
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Checkpoint Description Initializes DMAC-1 & DMAC-2. Initialize RTC date/time. Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. Mid POST initialization of chipset registers. Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, …...
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Checkpoint Description Takes care of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table. Prepares the runtime language module. Disables the system configuration display if needed. Initialize runtime language module. Display boot option popup menu. Displays the system configuration screen if enabled.
POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 66. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change.
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BIOS Messages Action/FRU Keyboard Error Or Cannot initialize the keyboard. Make sure the keyboard is attached correctly and no No Keyboard keys are pressed during POST. To purposely configure the system without a Present keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD. The BIOS then ignores the missing keyboard during POST.
Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
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Error Symptom Action/FRU CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED doesn't come 1. CD/DVD-ROM drive on but works normally. CD/DVD-ROM drive LED flashes for 1.
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Error Symptom Action/FRU Video and Monitor Video memory test failed. 1. Remove all non-factory-installed cards. Video adapter failed. 2. Load default settings (if screen is readable). 3. Main board Display problem: 1. Monitor signal connection/cable. 2. Monitor - Incorrect colors 3.
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Error Symptom Action/FRU Executing software shutdown from 1. Load default settings. Windows98 Start menu does not turn off 2. Reload software from Recovery CD. the system. (Only pressing power switch can turn off the system). No system power, or power supply fan is 1.
Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)
Chapter5 Jumper and Connector Information Safety Precautions Follow these safety precautions when installing the motherboard Wear a grounding strap attached to a grounded device to avoid damage from static electricity Discharge static electricity by touching the metal case of a safely grounded object before working on the motherboard Leave components in the static-proof bags they came in Hold all circuit boards by the edges.
Checking Jumper Settings This section explains how to set jumpers for correct configuration of the motherboard. Do not over-tighten the screws as this can stress the motherboard. Setting Jumpers Use the motherboard jumpers to set system configuration options. Jumpers with more than one pin are numbered.
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Checking Jumper Settings The following illustration shows the location of the motherboard jumpers. Pin 1 is labeled. Jumper Settings Jumper Type Description Setting (Default) IIIustration 1-2: NORMAL. 2-3: CLEAR CLR_CMOS 3-pin CLEAR CMOS Before clearing the CMOS, make sure CLR_COMS to turn the system off 1-2: NORMAL.
Connecting Case Components After you have installed the motherboard into a case, you can begin connecting the motherboard components. Refer to the following: 1 Connect the CPU cooling fan cable to CPU_FAN. 2 Connect the standard power supply connector to ATX1 3 Connect the auxiliary case power supply connector to ATX_12V.
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CPU_FAN: Cooling Fan Power Connectors Signal Name Function System Ground +12V Power +12V Sense Sensor CPU FAN control SYS_FAN: Cooling Fan Power Connector Signal Name Function System Ground +12V Power +12V Sense Sensor PWR_FAN: Cooling Fan Power Connector Signal Name Function System Ground +12V...
Front Panel Header The front panel header (PANEL1) provides a standard set of switch and LED headers commonly found on ATX or Micro ATX cases. Refer to the table below for information: Signal Name Function Signal Name Function HD_LED_P Hard disk LED(+) FP PWR/SLP *MSG LED(+) HD_LED_N...
Installing Hardware Installing the Processor Caution: When installing a CPU heatsink and cooling fan make sure that you DO NOT scratch the motherboard or any of the surface-mount resistors with the clip of the cooling fan.If the clip of the cooling fan scrapes across the motherboard, you may cause serious damage to the motherboard or its components.
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CPU Installation Procedure The following illustration shows CPU installation components. Opening of the Load Plate Put your thumb on the tail of the load plate and press the tail down Rotate the load plate to fully open position. Disengaging of the Load Lever· Hold the hook of lever and pull it to the left side to clear retention tab.
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Installing Memory Modules This motherboard accommodates two memory modules. It can support four 240-pin DR3 1066/1333. The total memory capacity is 16 GB. DDR3 SDRAM memory module table Memory Memory Bus DDR3 1066 533 MHz DDR3 1333 667 MHz Do not remove any memory module from its antistatic packaging until you are ready to install it on the motherboard.
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Installing Serial ATA Hard Drives To install the Serial ATA (SATA) hard drives, use the SATA cable that supports the Serial ATA protocol. This SATA cable comes with an SATA power cable. You can connect either end of the SATA cable to the SATA hard drive or the connector on the motherboard.
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Installing Add-on Cards The slots on this motherboard are designed to hold expansion cards and connect them to the system bus. Expansion slots are a means of adding or enhancing the motherboard’s features and capabilities. With these efficient facilities, you can increase the motherboard’s capabilities by adding hardware that performs tasks that are not part of the basic system.
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Follow these instructions to install an add-on card: Remove a blanking plate from the system case corresponding to the slot you are going to use. Install the edge connector of the add-on card into the expansion slot. Ensure that the edge connector is correctly seated in the slot.
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Connecting Optional Devices Refer to the following for information on connecting the motherboard’s optional devices: F_AUDIO1: Front Panel Audio header This header allows the user to install auxiliary front-oriented microphone and line-out ports for easier access. Signal Name Signal Name PORT 1L AUD_GND PORT 1R...
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SATA 1~6: Serial ATA connectors These connectors are used to support the new Serial ATA devices for the highest date transfer rates (3 Gb/s ), simpler disk drive cabling and easier PC assembly. It eliminates limitations of the current Parallel ATA interface.
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SPI_DEBUG1 This 16 MB DEBUG contains the programmable BIOS program Signal Name Function CHIP SELECT Select chip DATA OUTPUT DATA OUTPUT HOLD HOLD WRITE PROTECT BIOS write protect CLOCK CLOCK DATA INPUT DATA INPUT Please make sure that the USB cable has the same pin assignment as indicated above.
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