Samsung SNP-1000A User Manual page 104

10X PTZ Network Camera SNP-1000A
Problem
Video is stopped
No image from web
viewer
Image transferred to
FTP or by E-mail
cannot be viewed
100
Solution
Please check audio driver is working
in user's PC.
Please use the
Extension Cable to install easily when
connecting the audio cable.
Please check whether network cable
of 10X PTZ Network Camera SNP-
1000A is correctly connected
In case user uses hub or IP router,
check whether
equipments are working properly.
Open MS-DOS window and check
whether 10X PTZ Network Camera
SNP-1000A is connected to network.
Click 'refresh (shortcut; F5) ' button at
browser to recall the page
Check whether power of camera and
network cable is properly connected.
Check whether computer is connected
to network.
If you use hub or router, check
whether such equipments are properly
operated.
(Note: Open MS-DOS window and
enter network ID of camera at ping
192.168.1.100)
Connect to Admin page to check
whether video output is selected.
Video may not be viewed since Divx
codec is not installed in user's PC.
Divx codec can
compressed with MPEG4. Download
and install the latest Divx codec, and
check video.
http://www.divx.com/divx/download
enclosed Audio
these network
decode video