Avaya Integrated Management Software Update page 108

Troubleshooting
Table 21: Download Error Messages (continued)
Error Message
File Format
Unknown
File Not Found
File Too Big
Flash Erasure Error
Flash Write Error
I/O Error While
Reading Local File
Out Of Memory
Server is
Unreachable
SNMP Error
SNMP Error After
Download
The file is not
accessible
according to TFTP
server
configuration
108 Avaya Integrated Management Release 5.0 Software Update Manager
Cause
Wrong download file.
The agent cannot
connect to the TFTP
server or cannot get
the download file.
Wrong download file.
Device internal error.
Device internal error.
An error occurred
while reading from the
local download file.
Device internal error.
Device can not reach
the server.
Agent is not
responding to SNMP.
The device did not
respond to SNMP
after the download
was completed.
The file is not located
in a subdirectory of
the TFTP secure
server path.
Possible Solutions
Check the download filename and path.
Check if the file exists.
Check the download filename and path.
If the problem persists replace the download
file on your local machine.
Check the device's routing parameters.
1. Check if the device responds to ping.
2. Check the SNMP community.
Note: This error may be the result of a long
network delay. Try the download again.
This error may be the result of a long network
delay. Try to insert the device again and
check that the version matches the one
downloaded.
Check file, path, and product defaults.
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