ATCOM AT-620 User Manual
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ATCOM AT-620 User Manual

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AT-620 User Manual
AT-620 User Manual
ISSUE 2.0
2011-01-12
ATCOM TECHNOLOGY CO., LIMITED

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  • Page 1 AT-620 User Manual AT-620 User Manual ISSUE 2.0 2011-01-12 ATCOM TECHNOLOGY CO., LIMITED...

  • Page 2: Table Of Contents

    AT-620 User Manual 1st、 AT-620’s Network Features ..................4 1、 The View ........................4 2、 Interfaces ........................4 3、 Electricity characteristic ..................4 4、 Software ........................4 5、 Network ......................... 5 6、 Management and Maintenance ................5 7、 Protocol .......................... 6 8、...
  • Page 3 AT-620 User Manual 4.2. NAT ........................37 4.3. Net Service ......................40 4.4. Firewall ....................... 40 4.5. Qos ........................42 4.6. Digital Map ......................43 4.7. Stun ........................44 4.8. Call Service ....................... 45 4.9. MMI Filter ......................46 4.10. Audio Settings ....................47 4.11.

  • Page 4: 1St、 At-620'S Network Features

    AT-620 User Manual 1st、 AT-620’s Network Features The View 1、 Interfaces 2、 Power: Output Power: 12VDC, 500mA. WAN: RJ45 port. LAN: RJ45 port. Electricity characteristic 3、 Specialty of electric: output 12V 500mA DC The network connects: 2 RJ45 connect, a WAN, a LAN...

  • Page 5: Network

    AT-620 User Manual Support SIP domain，SIP authentication(none，basic,MD5）. Support inbound audio, RFC2833 and SIP info , DTMF transmission way SIP Call Forward、Call transfer、Call hold、Call waiting, 3-way talking 、Pickup、Join call、Redial、Unredial、Call Park、Vport、Click to dial Dial without register Support Hotline、 DND(Do Not Disturb)、 Blacklists、 Call Limitation、 DND 、Incoming list...

  • Page 6: Protocol

    AT-620 User Manual Firmware and configuration updating via HTTP , FTP and TFTP Support system log and calling record Firmware, firmware and configuration auto provision Protocol 7、 IEEE 802.3 /802.3 u 10 Base T / 100Base TX PPPoE：PPP over Ethernet...

  • Page 7: Packing List

    Installation 11、 Use Ethernet cable to connect AT-620’s LAN port and your computer. Set computer’s IP to the network 192.168.10.x or using dynamic obtain IP. Open web browser and key in 192.168.10.1. Then user will see the logon page of AT-620, the default username and password is admin/admin for administrator and guest/guest for guest.
  • Page 8 AT-620 User Manual B、Press the other plate into the slot in accordance with the direction of the arrow C、Repeat A and B. It is the right picture of putting on desk after fixing the two feet below: D、 Disassemble the feet: Press the plate with word “PUSH”...
  • Page 9 AT-620 User Manual B、Push the other plate into the slot in accordance with the direction of the arrow C、Repeat A and B. It is the picture of wall mounting after fixing the two feet below: Attention: Please rotate the hook to the position as in picture with a coin or other tools D、...

  • Page 10: 3Rd、 Keypad Of Ip Phone

    AT-620 User Manual 3rd、 Keypad of IP Phone Describe of the buttons and Screen: Soft buttons Press to select an feature shown in the soft button features Soft button Shows available choices based on current phone function features displayed on the last line of LCD screen...

  • Page 11: 4Th、 Menu Operation

    AT-620 User Manual Lines Shows extension number and status. There are three colors for LED, red，yellow and orange. If the line is registered, the LED shows yellow If the line is enable registered but register to server failed, the LED...
  • Page 12 AT-620 User Manual (phone book) List Is Empty (when no item saved) Del(delect) Save Exit Quit Dial Exit Dial Edit Save Exit EDia(edit number before dial) Dial Exit Exit Quit DND(Do not disturb) -Dnd (Cancel DND) More (call forward) SIP1 FWD to: SIP2 FWD to;...
  • Page 13 AT-620 User Manual Send Exit Quit More When off-hook Dial When dial Dial CLR(Clear) Exit When called Ans(Answer the call) Deny(refuse to answer the call) Call state Conf(Conference) Clog Retr Xfer(Call transfer) Xfer Bxfr (Blind Transfer) Exit Hold(hold the call)
  • Page 14 AT-620 User Manual 01 PhoneBook Dial Exit 02 Speed Dial Exit Edit Save Exit Exit 03 Call history Next Exit 01 Outgoing Call Dial Exit 02 Incoming Call Dial Exit 03 Missed call Dial Exit 04 Preferences 01 Do Not Disturb...
  • Page 15 AT-620 User Manual 05 Dial Rule 01 End With * 02 Fixed Length 01 Enable Fixed Length 02 Fixed Length Value 03 Time Out 01 Enable Time Out 02 Time Out Value Network 01 Net Mode Static DHCP PPPoE 02 Static Set...

  • Page 16: 5Th、 Basic Functions And Operations

    AT-620 User Manual 02 Brightness 02 Ringer Set 01 Ringer Volume 02 Ringer Type 03 Volume Control 01 Voice Volume 02 Mic Volume 08 Product Info 01 Mac Address 02 System Version 03 Model Information 04 Network Status 05 SIP Status...

  • Page 17: Make Call

    AT-620 User Manual If you want to hang up, please press the earphone button again. D、Handset to hand-free When you are phoning with the handset and want to phone with hand-free mode, please press the hand-free button and put down the handset.

  • Page 18: Multiple Line Dial-Up

    System default Sip1 when dial-up. IP Phone be called: AT-620 maximum supports one incoming call when it is called, when the second line calling, the LCD will show the incoming telephone number. The User can press the “corresponding line key”...

  • Page 19: Call Hold

    Notice: SIP lines are not available for choosing when call transfer. Attended Transfer User A.B.C, assume B is AT-620 Ip phone 1) When A Calls B and B receives 2) B presses soft button “Xfer” . 3) B dials C’s number and C receives to talk with B.

  • Page 20: 8、 3-Way Conference Calls

    Call History 9、 AT-620 supports 100 missed calls, incoming calls and dialed calls record. When the storage is full, the latest call will update the history. When the phone reboots or be out of power, all the call history will be cleared.

  • Page 21: Call Pickup

    AT-620 User Manual 1) Press “MENU” 2) Press up or down navigation key, and select call history and press soft button “OK” 3) Select “Outgoing call” through “up” or “down” key, and press soft button “OK” 4) Press up or down navigation button and check the received calls, LCD will show “List is Empty”, if there is no received incoming call.

  • Page 22: Redial/Unredial

    AT-620 User Manual Redial/Unredial 12、 In order to being efficiently to contact the busy line, A could use Redial to call B the busy line with the prefix(for example *3*). When B is free A could get through the call as usual. When B is busy, A could hang up the phone while A's phone keep checking B’s situation every 60s.When B is available, A's phone will...

  • Page 23: Click To Dial

    AT-620 User Manual compliant with former configuration). Call Forward, Call Transfer (Blind Transfer/ Attended Transfer) between SIP Line and Point to Pint. It is compliant for the Call Forward, Call Transfer (Blind Transfer/ Attended Transfer) between SIP Line and Point to Pint.

  • Page 24: Preload Password

    Press the up or down navigation button to check the phone’s IP address. 6th、 Web settings Enter AT-620 IP addresses in the web browser to go to the log on page, and key in the username and password to access AT-620 setting page. Default username and password is:...

  • Page 25: Current State

    AT-620 User Manual Current state 1、 This page shows the IP phone working status. The network part shows the connection status of WAN and LAN. Phone Number part shows the phone number and register status for Line1、 Line2 and IAX2.
  • Page 26 AT-620 User Manual Parameters： Active IP： IP phone’s address. Current Net mask：network net mask. MAC Address：MAC of IP phone. Current Gateway：the IP address of the router. B、If your ISP provide you with the fixed IP address, please choose static and fill in the correct information of IP Address、...
  • Page 27 AT-620 User Manual C、when you use PPPoE to get IP address，please select “PPPoE”，and input ADSL account information as below picture： Parameters： PPPoE Server: sever name, if the ITSP have no special requirements, please keep "ANY" as default. Username: ADSL account username.

  • Page 28: Lan Config

    AT-620 User Manual LAN Config 2.2. Parameter： LAN IP：config LAN static IP. Net mask: LAN net mask. DHCP Service: enable LAN DHCP Server , need to reboot to make it available. NAT: Network Address Translation. Bridge Mode: Select Bridge Mode or not: If you select Bridge Mode, the phone will no longer set IP address for LAN physical port，LAN and WAN will...
  • Page 29 AT-620 User Manual ，or else display Unregistered. Server name: SIP server name , if no special requirements just keep it as blank. Server Address: SIP server address , support both IP address and domain name. Server Port: SIP server port , default is 5060.
  • Page 30 AT-620 User Manual Register Expire Time: register expire time, default is 600 seconds. AT-620 will auto configure this expire time to the server recommended setting if it is different from the SIP server. Auto Detect Server Interval: Set examining interval of the server, default is 60 seconds.
  • Page 31 AT-620 User Manual some unique requirements or call flows. DTMF Mode: Select DTMF sending mode, there are three modes: DTMF_RELAY DTMF_RFC2833 DTMF_SIP_INFO Different VoIP Service providers may provide different modes. RFC Protocol Edition: Select SIP protocol version to adapt for the SIP server which uses the same version as you select.

  • Page 32: Sip 2

    AT-620 User Manual SIP 2 3.2. Register Status: SIP server registration status, if succeed display Registered ，or else display Unregistered. Server name: SIP server name , if no special requirements just keep it as blank. Server Address: SIP server address , support both IP address and domain name.
  • Page 33 AT-620 User Manual Register Expire Time: register expire time, default is 600 seconds. AT-620 will auto configure this expire time to the server recommended setting if it is different from the SIP server. Auto Detect Server Interval: Set examining interval of the server, default is 60 seconds.
  • Page 34 AT-620 User Manual device in private network to keep NAT alive, user could set this function ON. It need set the keep alive interval time less than the NAT server’s. Ring Type: select the ring type for SIP2. Enable Keep Authentication: Enable/Disable Keep Authentication System will take the last authentication field which is passed the authentication by server to the request packet.

  • Page 35: Iax2 Config

    AT-620 User Manual Enable Display name Quote: Set to make quotation mark to display name as the phone sends out signal, in order to be compatible with server. Enable GRUU: Set to support GRUU. Enable Subscribe: Enable Subscribe: Overtime of resending subscribe packet.

  • Page 36: Advance

    AT-620 User Manual to test the error status of terminals and platform. Echo test text: echo test number in text format. Refresh time: IAX refresh time. Enable Register: enable or disable register. Enable G.729: Using G.729 speech coding mandatory consultations.

  • Page 37: Nat

    AT-620 User Manual DNS Relay: Select DNS Relay, the default is enable. Click the Apply button to become effective. DHCP Lease Table: Shows the DHCP Lease Table， the unit of Lease time is Minute. Notice: 1）The size of lease table cannot be larger than the quantity of C network IP address.
  • Page 38 AT-620 User Manual The setting page as below: IPSec ALG: It is an encryption technology. Select it to enable IPSec ALG, the ATCOM TECHNOLOGY CO., LIMITED...
  • Page 39 AT-620 User Manual default is enable. FTP ALG: FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enabling.

  • Page 40: Net Service

    AT-620 User Manual Net Service 4.3. HTTP Port: set web browser port, the default is 80 port ， if you want to enhance system safety，you'd better change it into non-80 standard port； Example: The IP address is 192.168.10.88. and the port value is 6090, the accessing address is http://192.168.10.88:6090...
  • Page 41 AT-620 User Manual in_access enable： Select it to Enable in_ access rule. out_access enable： Select it to Enable out_ access rule. Firewall Input Rule Table: Firewall input rule, as the picture config is deny 192.168.1.2 ping 192.168.10.2, ping 192.168.10.0/24 beside 192.168.10.3 is ok.

  • Page 42: Qos

    AT-620 User Manual 4.5. VLAN Enable：Before select it to enable VLAN, you need enable Bridge mode in LAN config. VLAN ID Check Enable：Enable VLAN ID check by selecting it. After enable VLAN ID check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be...

  • Page 43: Digital Map

    AT-620 User Manual then the packet of the signal and voice will use the voice VLAN ID as the tag, but the data packets will not take the VLAN tag. 5,if disable the VLAN, regardless to set the voice and data VLAN differentiated or not, all packets will not take the VLAN tag;...

  • Page 44: Stun

    AT-620 User Manual included in the entry, we use T0 as default, it means system will sent the number immediately if the number matches the entry. Example: [1-8]xxx All number from 1000 to 89999 will be sent immediately. 9xxxxxxx 8 digits numbers begin with 9 will be sent immediately.

  • Page 45: Call Service

    AT-620 User Manual Call Service 4.8. No Answer Time: no answer call forward time setting. No Disturb: DND, do not disturb, when there is an incoming call , the caller will get the message that this line is not available , but you it has no affection when you make outgoing call.

  • Page 46: Mmi Filter

    AT-620 User Manual if user wants to allow a number or a series of number incoming, he may add the number(s) to the list as the white list rule. the configuration rule is –number, for the settings as below. -7049 means any incoming number is forbidden except 7049 Notice: End with DOT (.) when set up the white list...

  • Page 47: Audio Settings

    AT-620 User Manual Audio Settings 4.10. First Codec ： The fist preferential DSP codec:G.711A/u, G722, G.723, G.726-32, G.729. Second Codec：The second preferential DSP codec:G.711A/u, G722, G.723, G.726-32, G.729. Third Codec ： The third preferential DSP codec:G.711A/u, G722, G.723, G.726-32, G.729.

  • Page 48: Vpn

    AT-620 User Manual 4.11. this page is VPN setting page , the IP phone support the VPN with UDP and L2TP protocol .The parameters is as below. VPN IP ： After VPN registered successfully, VPN server will give an IP aggress to the terminal.

  • Page 49: Dial Peer

    AT-620 User Manual Dial Peer 5、 This functionality offers you more flexible dial rule, you can refer to the following content to know how to use this dial rule. When you want to dial an IP address, the entry of IP addresses is very cumbersome, but by this functionality, you can set number 179 to replace 192.168.1.179 here.
  • Page 50 AT-620 User Manual Port (optional): Configure the port of the destination, default is 5060 in SIP Alias (optional): Set up the Alias. We support four Alias as below. Alias need to co-work with the Del Length. add:xxx, add prefix to the phone number, can set to reduce the dial length.

  • Page 51: Config Manage

    AT-620 User Manual mapped. The prefix number supports at most 30 digits. Destination ： Set Destination address. This is optional config item. If you want to set peer to peer call, please input destination IP address or domain name. If you want to use this dial rule in SIP2 line, you need input 0.0.0.2 in it.

  • Page 52: Update

    AT-620 User Manual the phone. If you login as Admin, the phone will reset all configurations and restore factory default; if you login as Guest, the phone will reset all configurations except for VoIP accounts (SIP1、SIP2 and IAX2) and version number.

  • Page 53: Auto Provisioning

    AT-620 User Manual Password: FTP password (TFTP no need). File name: the firmware or configuration file name that IP phone will search for in the server , if leave it as blank the IP phone with search the file with the name of its MAC such as 000102030405.

  • Page 54: System Manage

    AT-620 User Manual Update Mode: auto provision mode; A、Disable: not auto update， B、Update after reboot: auto update after reboot， C、Update at time interval: auto update after a certain time System Manage 8、 Account Manage 8.1. Users can add new account or delete and change existing account Set Menu Password: Set menu of keypad password, default is “123”...
  • Page 55 AT-620 User Manual Set Backlight Timeout: Set backlight time out, if IP Phone has not press any operation to active within the settings value, the backlight will off. Set Greeting Message: set the Greeting message on the LCD, default is blank.

  • Page 56: Phone Book

    AT-620 User Manual Phone Book 8.2. Phonebook Table: shows phonebook detailed information Add Phone Book: add a new record in phonebook Name: nick name of a number ，when the call of this number comes in the LCD will show the name...

  • Page 57: Syslog Config

    AT-620 User Manual The flow as below: 1,A call AT620 as 8047 and calling. 2,B call AT620 as 8047 3,LED of Line 2 is flicker, 4,press Line2 or answer of softkey can calling from B. Syslog Config 8.4. Syslog is a protocol which is used to record the log messages with client/server mechanism.

  • Page 58: Time Set

    AT-620 User Manual SIP Log Level：config SIPlog level IAX2 Log Level：config IAX2log level Enable Syslog：Enable/Disable Syslog Time Set 8.5. Server: type the IP address of time server Timezone: select correct time zone in list box Timeout: longest response time for SNTP...

  • Page 59: Call Log

    AT-620 User Manual Call Log 8.6. Start Time：Display starts time of the outgoing record. Last Time：Display conversation time of the outgoing record. Called Number：Display the account/protocol/line of the outgoing record. Notice: It will cover existing automatically if the call log table has the new record.

  • Page 60: 8.9. Reboot

    AT-620 User Manual 8.9. Reboot Reboot IP phone, some settings need to reboot to make it works. Please always save config before reboot, otherwise the setting will return to previous setting. ATCOM TECHNOLOGY CO., LIMITED...

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