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Western Digital Array Management Setup User Manual

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Array Management Setup
User Manual

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  • Page 1 Array Management Setup User Manual...

  • Page 2: User Manual

    © 2005 Western Digital Technologies, Inc. All rights reserved. Western Digital is a registered trademark; and WD, the WD logo, and EasyBuild are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Introduction AMS Components ......... . . 1 How They Work Together .
  • Page 4 Appendix A: RAID Concepts RAID ........... . 56 Appendix B: Partition and Format Appendix C: Networking Issues IP Address.

  • Page 5: Chapter 1: Introduction

    Message Server to all PCs running the Monitoring Utility. How They Work Together The WD Array Management Setup (AMS) utility provides and easy way to set up, monitor, modify, and repair your RAID. AMS works with the WD SATA RAID Controller.

  • Page 6: Ams Installation Options

    WD ARRAY MANAGEMENT SETUP USER MANUAL AMS Installation Options 1. Following are some examples of ways you can incorporate AMS into your network and RAID systems. Internet Modem Laptop computer Home-based PC + Monitoring Utility + Monitoring Utility Router & Firewall...
  • Page 7 WD ARRAY MANAGEMENT SETUP USER MANUAL In the following example, there are three PCs with WD SATA RAID Controllers connected to the company's LAN. The AMS Message Agent runs on each of the PCs with a WD SATA RAID Controller. The AMS Message Server runs on the company's file server. The AMS Monitoring Utility runs on networked PCs and also on remote PCs connecting to the company network through the Internet.

  • Page 8: Chapter 2: Installation

    USER MANUAL Chapter 2: Installation To install WD Array Management Setup (AMS) is an uncomplicated procedure, once you understand your systems and how you want to use AMS. The purpose of this Chapter is to help you plan and carry out your installation of AMS.
  • Page 9 WD ARRAY MANAGEMENT SETUP USER MANUAL Limit your installation to the computers of RAID users and your IT administrator. AMS features password protection to further limit access and provide security of your data. Internet Modem Laptop computer Home-based PC + Monitoring Utility + Monitoring Utility Router &...

  • Page 10: Operating System Support

    WD ARRAY MANAGEMENT SETUP USER MANUAL Operating System Support AMS is a utility designed to run on top of previously installed WD SATA RAID Controller. Generally, if your PC runs the WD SATA RAID Controller properly, it will run AMS also.
  • Page 11 WD ARRAY MANAGEMENT SETUP USER MANUAL 6. Double-click the icon to run the installer. The opening screen appears. Figure 5. AMS Setup Opening Screen 7. Click Next or press to continue. ENTER Figure 6. The License Agreement 8. When the License Agreement appears, click Yes to agree to the terms and continue the installation.
  • Page 12 WD ARRAY MANAGEMENT SETUP USER MANUAL Figure 7. The Setup Type dialog box 9. In the Setup Type dialog box, make your choice between Complete (Recommended) and Custom installation. Use the Custom installation to change install locations or to deselect individual components.
  • Page 13 WD ARRAY MANAGEMENT SETUP USER MANUAL Figure 9. Add User Account dialog box 12. When the Add User Account dialog box appears, you may accept the default name or enter a new one in the Name field. 13. Enter your password in the Password and Confirm Password fields. When you are done, click Next or press Enter to continue.

  • Page 14: Chapter 3: Initial Setup

    WD ARRAY MANAGEMENT SETUP USER MANUAL Chapter 3: Initial Setup After you have completed installation, you must set up your AMS Monitoring Utility to work with your RAID. Launch AMS Figure 11. AMS on the Desktop and in the Start Menu To Start AMS, click on a Desktop icon or go to Start >...
  • Page 15 WD ARRAY MANAGEMENT SETUP USER MANUAL Figure 12. The AMS Monitor Window The Monitor window is the user interface for AMS. It has three views: Tree View—Displays the elements of your RAID system. It works like Windows Explorer with hierarchical menus. You can expand individual items to see their components.
  • Page 16 WD ARRAY MANAGEMENT SETUP USER MANUAL Local Agent Log In Launch Local AMS. The AMS user interface appears: Figure 13. Log In to Local AMS 1. Right click on the RAID Machine icon in Tree View. Select Login from the popup menu.

  • Page 17: Remote Ams Login

    WD ARRAY MANAGEMENT SETUP USER MANUAL Remote AMS Login Remote AMS works over your network. Therefore it requires additional steps the first time you log on. Launch Remote AMS. When the AMS user interface appears: Figure 15. Make a New RAID Server 1.
  • Page 18 WD ARRAY MANAGEMENT SETUP USER MANUAL 3. Click Commit. A list of networked RAID PCs appears as shown below. Figure 17. List of Networked RAID PCs 4. Right-click on the RAID Machine icon in Tree View. Select Login from the popup menu.

  • Page 19: Create A New User

    WD ARRAY MANAGEMENT SETUP USER MANUAL Create a New User The administrator is created by default. You must create additional users manually. 1. Do one of the following: - Right click on the User Management icon and select New > User from the popup menu.

  • Page 20: Create An Array

    WD ARRAY MANAGEMENT SETUP USER MANUAL The Administrator can assign more or fewer rights to other Users but cannot change their passwords. 3. Type a User name and Password in their respective fields. Check all the appropriate boxes to set access rights. Click the Submit button when you are done.
  • Page 21 WD ARRAY MANAGEMENT SETUP USER MANUAL 3. Select the Create Array icon and go to the Create Array Settings in Information View. Figure 20. Array Creation Setting Box 4. In the Array Creation Settings box: - Type in a name for your array...

  • Page 22: Setup Alert Notification

    WD ARRAY MANAGEMENT SETUP USER MANUAL The next step is to partition and format the new array using the RAID PC's operating system. See Appendix B: Partition and Format for more information. Setup Alert Notification AMS alerts you to the problems and processes happening to your RAID through email and popup messages.
  • Page 23 WD ARRAY MANAGEMENT SETUP USER MANUAL 8. Click the Change button to update your configuration. 9. Scroll down to the Email Sender and Recipients box. 10. In the Email ID of Alert Sender field, type in the email address of this computer.

  • Page 24: Specify Alert Notification Events

    WD ARRAY MANAGEMENT SETUP USER MANUAL Specify Alert Notification Events AMS can be configured to report a variety of alerts, by email, popup message or both. This section describes how to tell AMS what to report and which method to use.
  • Page 25 WD ARRAY MANAGEMENT SETUP USER MANUAL Following is a list of Events and their Severity: Information Events Warning Events Disk Plug In Disk Time Out Disk Access Retry Disk S.M.A.R.T. Failed Controller Create Array Disk ECC Error Array Rebuild Started...

  • Page 26: Chapter 4: Ams User Interface

    WD ARRAY MANAGEMENT SETUP USER MANUAL Chapter 4: AMS User Interface This chapter describes AMS's Graphic User Interface (GUI). AMS adds a graphic user interface to make RAID management functions easier to understand and perform. Figure 21. The AMS Monitor Window Has Three Views...

  • Page 27: Tree View

    WD ARRAY MANAGEMENT SETUP USER MANUAL Tree View Local AMS The Tree View displays all of the elements of your RAID system. Use it to navigate to specific components. Figure 22. An example of a Local AMS RAID system in Tree View...

  • Page 28: Tree View And Component Specific Menus

    WD ARRAY MANAGEMENT SETUP USER MANUAL Tree View and Component Specific Menus In AMS, like most Windows applications, you can access the various commands and functions by opening dropdown menus and clicking on icons. Each time you click on a component in Tree View, AMS's menu bar also displays that component's dropdown menu.

  • Page 29: Information View

    WD ARRAY MANAGEMENT SETUP USER MANUAL Information View Information View, like Object View, changes its content depending on which item you select in Tree View. The difference is that you use Information View to obtain data, input settings and information.

  • Page 30: Maintenance Menu

    WD ARRAY MANAGEMENT SETUP USER MANUAL Server Menu The Server menu appears when the RAID Server icon is selected. This menu applies only to Remote AMS. Its functions include: Modify the connection Delete the connection Connect Disconnect Screen refresh Rename the Server icon...

  • Page 31: View Menu

    WD ARRAY MANAGEMENT SETUP USER MANUAL View Menu The View menu is always the same. It displays or hides three items: Toolbar Status Bar Tree View (Outline) Check to display or uncheck to hide each one as you prefer. Connection Menu The Connection menu is always the same.

  • Page 32: Toolbar

    WD ARRAY MANAGEMENT SETUP USER MANUAL Toolbar The Toolbar is a series of buttons that are shortcuts to performing specific tasks. You will never see all buttons active as in the example below. Figure 28. The Toolbar They become active when you click on specific system components in Tree View. Only the tool buttons pertaining to that component are active.
  • Page 33 WD ARRAY MANAGEMENT SETUP USER MANUAL Message Server Icon Right-click on the Message Server icon to access the following commands: Modify the connection Delete the connection Connect Disconnect Screen refresh Rename the Message Server icon RAID Machine Icon Right-click on the RAID Machine...
  • Page 34 WD ARRAY MANAGEMENT SETUP USER MANUAL Array View Icon Right-click on the Array View icon to access the following commands: Synchronize this array Delete this array Pause synchronization/rebuild Continue synchronization/rebuild Refresh the screen Rename the Array User Management Icon Right-click on the User Management...

  • Page 35: Chapter 5: Raid Monitoring And Maintenance With Ams

    WD ARRAY MANAGEMENT SETUP USER MANUAL Chapter 5: RAID Monitoring and Maintenance with AMS This chapter describes using AMS to monitor and manage your RAID system. The chapter is divided into sections for as follows: Remote AMS Local AMS User Management...
  • Page 36 WD ARRAY MANAGEMENT SETUP USER MANUAL 2. Click on the RAID Server icon. In Information View, type in the IP address of the computer where the Message Server Software is installed. If the Message Server software in installed on the monitoring PC (the PC you are now working on), you can use the default 127.0.0.1 IP address.
  • Page 37 WD ARRAY MANAGEMENT SETUP USER MANUAL Disconnect from RAID Server Log out of the RAID Server effectively logs you out of all RAID PCs using that network connection. To disconnect from the network: • Right-click on a RAID Server icon and select Disconnect from the popup menu.

  • Page 38: Message Server Ip Address Change

    WD ARRAY MANAGEMENT SETUP USER MANUAL Message Server IP Address Change If the IP address changes for the computer where the Message Server software is installed, an existing RAID Server with the old address will no longer work. 1. Right-click on a RAID Server icon and select Delete from the popup menu.

  • Page 39: Local Ams

    WD ARRAY MANAGEMENT SETUP USER MANUAL 5. Click Commit. A list of networked RAID PCs appears as shown below. Figure 35. List of networked RAID PCs Local AMS Log In Launch Local AMS. When the AMS user interface appears: Figure 36. Log in to Local AMS 1.

  • Page 40: User Management

    WD ARRAY MANAGEMENT SETUP USER MANUAL User Management Create a User The administrator is created by default. You must create additional users manually. 1. Do one of the following: - Right click on the User Management icon and select New > User from the popup menu.
  • Page 41 WD ARRAY MANAGEMENT SETUP USER MANUAL Every User has at least one of these three Rights and can change his/her own password. The Administrator can assign more or fewer rights to other Users but cannot change their passwords. 3. Type a User name and Password in their respective fields.
  • Page 42 WD ARRAY MANAGEMENT SETUP USER MANUAL Change User Rights The Administrator can change any User's Rights. Other Users cannot change their Rights. 1. Log into AMS as the Administrator. 2. Click on the User icon of the User whose Rights you want to change.

  • Page 43: Alert Notification

    WD ARRAY MANAGEMENT SETUP USER MANUAL Alert Notification AMS alerts you to the problems and processes happening to your RAID through email and popup messages. These steps describe how to setup the email function. 1. Click on the RAID Machine icon.
  • Page 44 WD ARRAY MANAGEMENT SETUP USER MANUAL 11. This address will appear in the From field of the email alerts. Recipients may reply to this address if it is valid. 12. Click the Change button to update your configuration. Add User to Recipient List After you have set up email alert notification, you must specify who shall receive the alerts.

  • Page 45: Specify Alert Notification Events

    WD ARRAY MANAGEMENT SETUP USER MANUAL Specify Alert Notification Events AMS can be configured to report a variety of alerts, by email, popup message, or both. This section describes how to tell AMS what to report and which method to use.
  • Page 46 WD ARRAY MANAGEMENT SETUP USER MANUAL Following is a list of events and their severity: Information Events Warning Events Disk Plug In Disk Time Out Disk Access Retry Disk S.M.A.R.T. Failed Controller Create Array Disk ECC Error Array Rebuild Started...

  • Page 47: Controller

    WD ARRAY MANAGEMENT SETUP USER MANUAL Controller Options The Controller has system information and settings several important features. Click on the Controller icon in Tree View to see the Options in Information View. To return to the previous settings, click Reset.
  • Page 48 WD ARRAY MANAGEMENT SETUP USER MANUAL Rebuild Setting Check the respective boxes to enable these features: Disable Hot Spare/Auto Rebuild - Disables automatic rebuilding using a hot spare drive or a newly installed replacement drive. With this option checked, you must initiate rebuilding manually.
  • Page 49 WD ARRAY MANAGEMENT SETUP USER MANUAL View Event Log The Controller's Memory Buffer records all the events that happen on the RAID, classified as Errors, Warnings, and Information. These are very useful for diagnosing and solving problems on your system.

  • Page 50: Arrays

    WD ARRAY MANAGEMENT SETUP USER MANUAL Arrays Create an Array The available RAID selection depends on the number of disk drives available. The table below lists the RAID Levels available with WD SATA Controller and the number of drives required.
  • Page 51 WD ARRAY MANAGEMENT SETUP USER MANUAL data transfers (such as A/V editing and graphics) while a smaller size is better when handling email and other common server data. The default is 64 KB. When in doubt, use the default value.
  • Page 52 WD ARRAY MANAGEMENT SETUP USER MANUAL Controller Settings 1. Click on the Controller icon in Tree View to see the Rebuild Setting in Information View. 2. Be sure the checkbox is NOT checked: Disable Hot Spare/Auto Rebuild - Disables automatic an automatic rebuild using a spare drive not assigned to the array.
  • Page 53 WD ARRAY MANAGEMENT SETUP USER MANUAL Array Critical When a disk drive fails on a fault-tolerant array (RAID 1) for any reason, the Array goes Critical. The array can still read and write data but fault tolerance has been lost.
  • Page 54 WD ARRAY MANAGEMENT SETUP USER MANUAL Array Offline When a disk drive fails on a non-fault-tolerant array (RAID 0) for any reason, the Array goes Offline. The array cannot read or write data. All of the data on the array will be lost unless the failed drive is restored to operation.
  • Page 55 WD ARRAY MANAGEMENT SETUP USER MANUAL Rebuild an Array To rebuild is to restore redundancy to a RAID 1 after one of its drives has failed. Unlike Synchronization, a rebuild is a repair operation. When a drive fails for any reason, the Array goes Critical. An Array Critical icon displays in Tree View and the RAID alarm beeps quickly to call your attention to the condition.
  • Page 56 WD ARRAY MANAGEMENT SETUP USER MANUAL Manual Rebuild After you replace a failed disk drive, the replacement drive must be rebuilt to restore the array. To initiate an array Rebuild manually: 1. In Tree View, select the Array View iconof the array you want to rebuild.
  • Page 57 WD ARRAY MANAGEMENT SETUP USER MANUAL Tree View and Information View display the progress (below). During the Rebuild process, the array will be available for use but it may run noticeably slower. If the beeper is enabled, it will beep slowly during this process.

  • Page 58: Synchronize An Array

    WD ARRAY MANAGEMENT SETUP USER MANUAL Synchronize an Array WD uses the term synchronization to mean an automated process of checking and correcting data and parity. Unlike a Rebuild, Synchronization is a maintenance operation. Synchronization applies to RAID 1. It takes place when an array is first created and then, optionally, on a regularly scheduled basis to maintain content integrity.

  • Page 59: Delete An Array

    WD ARRAY MANAGEMENT SETUP USER MANUAL On Demand Synchronization In addition to schedule Synchronization, you can direct the WD SATA RAID Controller to begin the Synchronization process immediately. To access this feature: 1. Right-click on the Array View icon and select Synchronize from the popup menu.

  • Page 60: Appendix A: Raid Concepts

    WD ARRAY MANAGEMENT SETUP USER MANUAL Appendix A: RAID Concepts RAID RAID is an acronym that stands for Redundant Array of Independent Disks. It is divided into different numbered Levels. The numbers of these Levels do not mean that one Level is higher or better than another.
  • Page 61 WD ARRAY MANAGEMENT SETUP USER MANUAL RAID 1 RAID 1 takes the data written on one disk and copies it to another, making a mirror or exact copy. This arrangement does not have a significant performance advantage. If one disk fails, there is no data loss.

  • Page 62: Appendix B: Partition And Format

    WD ARRAY MANAGEMENT SETUP USER MANUAL Appendix B: Partition and Format For Windows to recognize and work with your array, you must partition and format the array. These actions create a file structure within your array with which Windows can work.
  • Page 63 WD ARRAY MANAGEMENT SETUP USER MANUAL 4. In the following windows, select Disk 1 to Initialize. Do not select any disks to Convert. Click the Finish button to Initialize the array. Figure 42. Initialized array ready for partition and format 5.
  • Page 64 WD ARRAY MANAGEMENT SETUP USER MANUAL 7. In the following windows, do the following actions. Click Next to move to the next window. - Select Primary Partition - Specify the maximum available partition size in MB - Assign the available drive letter of your choice...
  • Page 65 WD ARRAY MANAGEMENT SETUP USER MANUAL When formatting is complete, your array will appear as a hard drive in the Disk Management window (above) and the My Computer window (below). Figure 45. The newly formatted array under My Computer APPENDIX B: PARTITION AND FORMAT - 61...

  • Page 66: Appendix C: Networking Issues

    WD ARRAY MANAGEMENT SETUP USER MANUAL Appendix C: Networking Issues IP Address To configure AMS over a network, you must know the IP (network) address of every component. The Message Server uses IP addresses to communicate with the Message Agent on the RAID PCs and the Monitoring Utility on the network PCs.

  • Page 67: Dhcp Issues

    WD ARRAY MANAGEMENT SETUP USER MANUAL DHCP Issues Referring to the Figure 84 above, note that it says: Dhcp enabled..: Yes This means that a DHCP server gave this IP address to this PC when the PC connected to the network.

  • Page 68: Appendix D: Wd Service And Support

    WD ARRAY MANAGEMENT SETUP USER MANUAL Appendix D: WD Service and Support If you need additional information or help during the installation or normal use of this product, visit our product support Web site at support.wdc.com to choose from the following options: Warranty Services–Obtain warranty information, warranty status, product replacement,...

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