Dimplex DS4411 Owner's Manual page 13

Warranty
quality and performance of the products
is with the purchaser, and in the event
of a defect the purchaser assumes the
entire cost of all necessary servicing or
repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period
of 12 months from the date of the first
purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX
346-7539), or 1367 Industrial Road,
Cambridge ontario, Canada n1R 7G8.
Please have proof of purchase, catalogue/
source.
(1-888-
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
• Dimplex will in its sole discretion
either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement is
not commercially practicable or
cannot be timely made, Dimplex
may, in lieu of repair or replacement,
choose to refund the purchase price
for such product or part.
• Limited warranty service will be
performed solely by dealers or
service agents of Dimplex authorized
to provide limited warranty
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer's or
service agent's place of
• This limited warranty does not entitle
the purchaser to on-site or in-
home services. on-site or in-home
services may be performed at the
purchaser's specific request and
expense at Dimplex's then-current
rates for such
• Dimplex will not be responsible for,
and the limited warranty services
services.
business.
services.
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