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Owner's Manual
Model Numbers:
DS3311
DS4411
DS2205
DS2307
Serial Number
Model Number
Part Number
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
electric fireplace. Over the years, valuable memories
will occur around the warmth and comfort of your
fireplace. Thank you for allowing our product to be the
backdrop for those special moments.
Quality checked by:
7205210100REV06
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Summary of Contents for Dimplex DS3311
- Page 1 Owner’s Manual Model Numbers: DS3311 DS4411 DS2205 DS2307 Quality checked by: Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing a Dimplex electric fireplace. Over the years, valuable memories will occur around the warmth and comfort of your fireplace. Thank you for allowing our product to be the backdrop for those special moments. 7205210100REV06...
- Page 2 • Are the circuit breakers for the unit on? • Are the light bulbs in your Compact Stove loose? (to check, follow the instructions for replacing the light bulbs under the maintenance section of this manual) 2. The heater on your Compact Stove may emit a slight, harmless odor when first used. This odor is a normal condition caused by the initial heating of internal heater parts and will not occur again. 3. The information regarding the model of your Compact Stove can be found on the rating plate located on the back of the unit. 4. If you have any technical questions or concerns regarding the operation of your Compact Stove, or require service contact Dimplex North America customer service at 1-888-DIMPLEX (1-888-346-7539) before returning the product to the point of purchase.
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Page 3: Table Of Contents
CONTENTS PAGE 1 Important Instructions PAGE 3 Compact Stove Installation PAGE 3 Operation PAGE 5 Maintenance PAGE 7 Warranty... -
Page 4: Important Instructions
IMPORTANT INSTRUCTIONS Please Retain This User’s Guide For Future Reference When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read all instructions before using the Compact Stove. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the unit. 3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the unit is left operating and unattended. 4. Always unplug the Compact Stove when not in use. 5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the Compact Stove has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair. 6. Do not use outdoors. 7. The Compact Stove is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container. 8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over. 9. To disconnect the unit, turn the controls off, then remove the plug from the outlet. -
Page 5: Save These Instructions
(one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you must use an extension cord, the cord must be No. 14 AWG minimum size and rated no less than 1875 Watts. 15. Do not burn wood or other materials in the Compact Stove. 16. Do not strike the clear door panel. 17. Always use a certified electrician should new circuits or outlets be required. 18. Always use properly grounded, fused and polarized outlets. 19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit. 20. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER-SERVICEABLE PARTS INSIDE SAVE THESE INSTRUCTIONS NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, illness or death. -
Page 6: Compact Stove Installation
Brass and Nickel Doors The brass and nickel doors are hand finished solid castings. Due to the nature of the manufacturing process, the doors may have some small imperfections. This is considered normal and adds to the character of the stove. Compact Stove Installation NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker. WARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or injury to persons. - Page 7 Figure 1 B. Heater ON/OFF Switch The Heater ON/OFF Switch supplies power to the heater fan and the heater element. C. Heater Thermostat Control To adjust the temperature to your individual requirements, turn the thermostat control clockwise all the way to turn on the heater. When the room reached the desired temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in this position to maintain the room temperature at this setting. For additional heat, turn clockwise until you hear the click again and the heater will turn on. To turn the heater off, switch the Heater ON/OFF Switch to the OFF position. NOTE: When the heater is switched ON, the heater fan will operate. The heater element may or may not be on, depending on the thermostat control setting (see “Heater Thermostat Control”). Resetting The Temperature Cutoff Switch Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by switching the Main ON/OFF Switch to OFF and waiting five (5) minutes before switching the unit back on.
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Page 8: Maintenance
CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Maintenance WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. Light Bulb Replacement Allow at least five (5) minutes for light bulbs and heater to cool off before touching bulbs to avoid accidental burning of skin. Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log exterior disappears. There are two (2) bulbs under the log set which generate the flames and embers. Light Bulb Requirements Quantity of two (2) clear chandelier or candelabra bulbs with an E-12 (small) socket base, 25 Watt rating. Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group replacement will reduce the number of times you need to open the unit to replace light bulbs. Replacement: 1. Open the front door. 2. Remove the four screws located on the ember bed and remove the log set (Figure 2). 3. Locate and examine the bulbs to determine which bulb(s) required replacement. 4. Unscrew the bulb(s) counter clockwise. 5. Insert new bulb(s). - Page 9 Figure 2 Light Bulbs (2) Log Set Screws (4) Clear Door Panel Cleaning The clear door is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the clear door may collect dust particles, these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The clear door should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the clear door surface. Compact Stove Surface Cleaning Use warm water only to clean painted surfaces of the Compact Stove. Do not use abrasive cleaners.
- Page 10 One Year Limited Warranty Products to which this limited warranty applies This limited warranty applies to the following models of your newly purchased Dimplex electric stove DS3311, DS4411, DS2205, DS2307 and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable. Products excluded from this limited warranty Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Products purchased in Yukon Territory,...
- Page 11 • The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealer’s or service agent’s place of business. • This limited warranty does not entitle the purchaser to on-site or in- home services. On-site or in-home services may be performed at the purchaser’s specific request and expense at Dimplex’s then-current rates for such services. • Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility. What Dimplex and its dealers and service agents are also not responsible for: IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
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Page 12: Warranty
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER. How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.com © 2009 Dimplex North America Limited Approved for use in the United States and Canada Printed in China...