Internal Calls - Viking FAXJ-1000 Technical Practice

D. Touch Tone Routing
In the automatic answer mode, the FAXJ-1000 looks for touch tones as one method of routing the call to the correct device. These
touch tones are dialed at the calling end, most often by an automatic device like a modem. In this example, the REMOTE modem
dials the phone number of the FAXJ-1000, and then executes a series of pauses long enough to allow the call to connect (the CO
to produce one ring and the FAXJ-1000 to answer). After the FAXJ-1000 answers, the modem dials a series of touch tone "2's" to
signal that the call should be sent to the modem port (the FAXJ-1000 needs to detect
at least three touch tones to consider the string a valid command). When the FAXJ-1000
detects the series of "2's" has ended, it then starts ringing the modem port. The chart to
the right shows how the touch tones and the FAXJ-1000 ports are correlated:
It is also possible for the person calling the FAXJ-1000 to route themselves to one of
four FAXJ-1000 devices by dialing a "#" plus a touch tone 1-4 after the FAXJ-1000 has
answered and while the FAXJ-1000 is listening for CNG tone. "#1" steers the call to the
Fax port, "#2" to the Modem port, "#3" to the Phone 1 port and "#4" to the Phone 2 port.
E. Internal Calls
The internal call mode gives you the ability to create an "internal" call from one port of the FAXJ-1000 to any other port. This allows
the phones behind the FAXJ-1000 to selectively call any phone on another port and communicate with that phone. When the two
ports are connected together, the telephone line is disconnected so you don't hear busy signals, re-order tones or intercept mes-
sages while talking. It works like this:
When you go off hook on one of the ports, you are connected to dial tone from the telephone line. You then dial "#1" through "#4"
to ring another port ("#1" = Fax, "#2" = Modem, "#3" = Phone 1 and "#4" = Phone 2). When the "#1" through "#4" is dialed, the tele-
phone line is disconnected and you begin to hear a simulated ringback tone (single frequency ringback tones – 500 Hz – 2 seconds
on, 4 seconds off), as the FAXJ-1000 sends ringing to the appropriate port. Interrupted ringing is provided to the appropriate port
until the call is answered or the port that originated the call hangs up (no limit to the number of rings). When the other port answers
the call, the two ports are connected together and can communicate. Once both phones hang up, the FAXJ-1000 returns to idle.
F. Ring Limit and Rollover
How incoming calls and Ring No Answer (RNA) situations are handled depends on the operational mode selected (automatic or
manual), the type of incoming call (voice, fax, modem, etc.) and how the call was sent to the port (transferred call, CNG detected,
etc.). The following charts show how calls are handled in both operational modes and all situations.
1. Manual Answer Mode
Call Type
Any Inbound Call
Phone Answers, Fax
CNG is Detected
Distinctive Ring Routing to Fax,
Modem or Phone 2
Transferred Call
2. Automatic Answer Mode
Call Type
Voice Call
Fax Call (CNG)
Touch Tone Routing or
Distinctive Ring Routing
Fax or Modem Port
Touch Tone Routing or
Distinctive Ring Routing
Phone 1 or Phone 2 Port
Transferred Call
Ring Limit 5 (DIP switch 1 OFF)
1. 5 CO rings to Phone 1 port.
2. If RNA, FAXJ-1000 answers the
call and 5 rings to Fax port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Fax port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, 5 rings to port originating
transfer (rollback).
3. If RNA, FAXJ-1000 hangs up.
Ring Limit 5 (DIP switch 1 OFF)
1. 5 rings to Phone 1 port.
2. If RNA, 5 rings to Fax port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Fax port.
2. If RNA, 5 rings to Phone 1 port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Fax or Modem port.
2. If RNA, 5 rings to Phone 1 port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Phone 1 or Phone 2 port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, 5 rings to port originating
transfer (rollback).
3. If RNA, FAXJ-1000 hangs up.
Touch Tone Port
1-1-1
Fax
2-2-2 Modem
3-3-3 Phone 1
4-4-4 Phone 2
Ring Limit 10 (DIP switch 1 ON)
1. Unlimited number of CO rings to
Phone 1 port (FAXJ-1000 does not
answer).
1. 5 rings to Fax port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, 5 rings to port originating
transfer (rollback).
3. If RNA, FAXJ-1000 hangs up.
Ring Limit 10 (DIP switch 1 ON)
1. 10 rings to Phone 1 port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Fax port.
2. If RNA, 10 rings to Phone 1 port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Fax or Modem port.
2. If RNA, 10 rings to Phone 1 port.
3. If RNA, FAXJ-1000 hangs up.
1. 5 rings to Phone 1 or Phone 2 port.
2. If RNA, FAXJ-1000 hangs up.
1. 5 rings to selected port.
2. If RNA, 5 rings to port originating
transfer (rollback).
3. If RNA, FAXJ-1000 hangs up.
7